Have stayed here a few times. It's a good choice in bansko, the price is reasonable, and breakfast is included. The sanitation in the off-season is good, and it is just normal in the peak season, but if you ask the front desk for advice, it will be clean again.
The accommodation was very neat with many facilities.
The location is very good next to a ski lift.
It has parking. Very helpful staff!
They upgraded me to a mountain view room.
The room had an espresso machine, kettle,
water and ingredients for tea and coffee.
The mattress is perfect! Clean and quiet!
The hotel has a luxurious Spa!
The breakfast was excellent!
While on booking
I immediately paid the value of the room
with credit card,
the clerk at the reception
it didn't look in their system
my payment and asked me
to re-pay the value of the overnight stay.
I told her that I had already paid the value
of the room reservation.
The next day at check out
they asked me to pay for the night again.
I showed the proof of payment
that Trip.com had sent me
then the employee stated that he would have to confirm it
manager...after waiting a few more minutes
they acknowledged my payment.
Unfortunately the delay and lack of information
the payment was unreasonable for a 5 star hotel.
When you stay at Predela 2 Holiday Apartments in Bansko, you'll be near ski lifts, just steps from Bansko Ski Resort and 3 minutes by foot from SkiBansko by Traventuria. This family-friendly aparthotel is 0.6 mi (0.9 km) from Bansko Gondola Lift and 0.7 mi (1.1 km) from Vihren.
Spend the day on the slopes, or enjoy recreational amenities including an indoor pool and a hot tub. This aparthotel also features complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 36 guestrooms, featuring kitchenettes. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and refrigerators, and housekeeping is provided daily.
With a stay at Grand Royale Apartment Complex & Spa in Bansko, you'll be in a shopping district, within a 15-minute walk of Bansko Gondola Lift and Vihren. This family-friendly hotel is 1.5 mi (2.4 km) from Holy Trinity Church and 4.5 mi (7.2 km) from Ski Bansko.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy international cuisine at Grand Royale, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 74 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.
Excellent hotel with very clean rooms and facilities. Only negative that i would suggest staff is during dinners to refill items when they go out specifically ice cream as they failed to do so
Excellent location beside the ski road with car parking. Comfortable and clean rooms. Decent breakfast at the restaurant and spa facilities for apres ski. Not to forget the friendly staff at the reception as well as at the ski rental shop.
It will be perfect if the restaurant also serves ala carte menu for dinner with local dishes instead of only set menu catered for British tourist.
Very Good
50 avaliações
8.2/10
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PLN 1.063
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9.1/10
Great
AAnonymous UserI have a special experience with this hotel. So I am staying for 2 nights. On the first night, they gave me a disabled room instead of what I had booked. I have tried to speak to the receptionist but have been told that it is fully booked, so they are not able to provide the room type that I booked. When I checked in, they did not mention anything about that. So I would advise to double check when you get into your room.I have talked to trip.com, and they informed me that the hotel has actually upgraded my room with a balcony. But I don't actually use the balcony and I would like to get the room type that I booked because that is what I need. So trip.com has sorted it out for me with the hotel manager and they agreed to change the room for me on the second night. I would say the room that I booked is much more bigger than the room that I stayed on the first night. There are pictures for both room below. I am glad that trip.com can sort this out for me and the hotel has changed it for me. Otherwise I probably will make a complaint about that. So, I am quite satisfied about sorting out the query. The room is clean in general. However, the pillow is not comfortable at all. A basic selection of breakfast. Location is quite good as it is only 5 to 10 minutes walk to ski schools and the resort. It is close to the restaurant as well. Staff are good, but I found a bit difficult to communicate in English. They can speak English, but I would say only basic conversation. The ski school in the hotel is too expensive. Although they said it is a VIP course but you can found somewhere cheaper in about 5 minutes walk.
GGuest UserWe settle on September 10, and immediately after the arrival of the girl on the respiratory we convinced that we had only paid for 1 person in their system, offering to pay for the second in 3 nights, after our persistence she called someone to know and turned out, that everything is normal and we have all paid, on her side it was rude as if we were ******. Also we booked a room with 2 separate beds, on the photo such rooms were, but we gave a room with 1 bed, we changed it to another, where 2 beds, but we had to roll them and ask for 2 beds. She also reported that the washing machine was broken, and after 2 days another girl said that only the dryer was broken, and we didn't sit to wash our stuff. The room did not work the railroads on one wall, and did not work TV.
There is a stove in the kitchen, but there is no pan or pan, so you won't cook anything. Breakfasts were pretty good, there was something to choose and breakfast, in the rooms was really clean, in the spa and swimming pool there were almost no people at that time but it was possible to buy. The options for dinner at the restaurant are not very much, and the restaurant is only 3 days a week and too late for dinner. There are no special trainers in the swing, and one broken, my husband was important and he is upset. You can go there if you have your own car and you go to stay quiet.
GGuest UserThe accommodation was very neat with many facilities.
The location is very good next to a ski lift.
It has parking. Very helpful staff!
They upgraded me to a mountain view room.
The room had an espresso machine, kettle,
water and ingredients for tea and coffee.
The mattress is perfect! Clean and quiet!
The hotel has a luxurious Spa!
The breakfast was excellent!
While on booking
I immediately paid the value of the room
with credit card,
the clerk at the reception
it didn't look in their system
my payment and asked me
to re-pay the value of the overnight stay.
I told her that I had already paid the value
of the room reservation.
The next day at check out
they asked me to pay for the night again.
I showed the proof of payment
that Trip.com had sent me
then the employee stated that he would have to confirm it
manager...after waiting a few more minutes
they acknowledged my payment.
Unfortunately the delay and lack of information
the payment was unreasonable for a 5 star hotel.
GGuest UserExcellent location beside the ski road with car parking. Comfortable and clean rooms. Decent breakfast at the restaurant and spa facilities for apres ski. Not to forget the friendly staff at the reception as well as at the ski rental shop.
It will be perfect if the restaurant also serves ala carte menu for dinner with local dishes instead of only set menu catered for British tourist.
GGuest UserExcellent hotel with very clean rooms and facilities. Only negative that i would suggest staff is during dinners to refill items when they go out specifically ice cream as they failed to do so
GGuest UserLove it love it love it. This hotel deserves their five stars service reviews. Staff were very welcoming and helpful. The spa facilities was absolutely perfect! Will definitely be back!
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