The hotel is great. Nothing to complain about. If Radisson is a bit too pricey for you , this is a great alternative for premium hotel. Everything is upto par for a 4/5 star hotel service.
If you do decide to dine in hotel, be ready to pay an extremely high price.
A simple salad will set you back more than $10 with tax and service charge. Went to the hotel bar and a single shot of whiskey cost around $9. Even more expensive than in the US lol.
Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
Além de um recepcionista de Frente que Nunca sorriu, saudou ou disse qualquer coisa que possa fazer OS viajantes/ clientes se sentirem bem-vindo, outros funcionários foram amigáveis e amigáveis. No entanto, como os primeiros viajantes encontram-se e lidam com o interior do hotel, depois de um amante ajudante tomar os nossos casos como nos aproximamos da porta da frente, e um portaman saudando-nos, esta jovem poderia usar um’refresher’ em PR / serviço ao cliente e básico A policia!
O hotel foi renovado em 2023, mas o tapete no nosso quarto poderia ser usado para limpar o vapor de forma aprofundada, na verdade, o arrefecimento atraente e a impressão global são cortados por um tapete mal pintado, algo que não pode ser resolvido.
Ambos o meu marido e eu achámos a mãe incómoda - gostamos de ser firmes, mas isto era difícil - como um painel! Eu notei, e não dormi bem, muitas vezes voltando de um lado para o outro. Se ficássemos mais de dois dias, teria pedido que se mudasse de quartos ou que fosse acrescentado um “topper”.
No bairro, havia vários restaurantes bons, bem como um mercado noturno Muito apertado, e no centro, conseguimos facilmente acessar locais turísticos por tuk tuk.
Explore avaliações de hóspedes de hotéis em Chittagong
Ver tudo
8.4/10
Very Good
GGuest UserSummary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
MMustakim Al WasiThe location of The Peninsula is perfectly in the center of Chittagong city with great access to transportation. All essential places in Chittagong are in short time's reach.
The hotel offers great views, especially on the upper floors.
AAnonymous UserThe hotel's free breakfast is bread omelettes and juice, and the restaurant is open 24 hours a day, which is good. Drinking water is also given.
There are a lot of mosquitoes and the cabinet has a musty smell.
The drying rack is not enough.
Para reservar um hotel na Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes no campo de pesquisa. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.
Como encontrar hotéis baratos na Trip.com?
Há várias formas de descobrir hotéis acessíveis na Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.
Onde posso encontrar as ofertas de hotéis da Trip.com?
O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.
Como conseguir hotel gastando menos?
Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.
Quantos hotéis estão disponíveis na Trip.com?
Na Trip.com, você pode encontrar mais de 1,5 milhão de hotéis em mais de 230 países ou regiões. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e encontre sua acomodação ideal!
Posso cancelar ou alterar minhas reservas de hotel na Trip.com?
Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas nas páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta Trip.com, clique em "Minhas reservas" e siga as instruções.
Como posso entrar em contato com o atendimento ao cliente Trip.com?
O atendimento ao cliente Trip.com funciona todos os dias. Acesse o atendimento ao cliente no site ou app Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.