Explore avaliações de hóspedes de hotéis em Canary Islands

Caybeach Caleta
4/549 avaliações
We have been coming to this hotel for 18 years and have visited over 20 times last time in June of this year and have always left a positive review and have Never left a bad one but not this time. I am not sure if it has changed hands since June but has gone down hill massively. We always request a room along the road which there are about 20 + but was put in a room facing the total oppisite direction and away from the road which they said is because the rooms were full which if fine but then we see 3 other couples that day get one of the many rooms on the road which we had asked for and when we got speaking to them they had not requested any room. We also was told we could not check in until 3 pm when we arrived at 11 am but then see others check in from 11.30 for the rest of the week, so was lied too and requests are not looked at or they do the opposite to what you have requested. Anyway our aircon leaked and had to put towels down on bedroom floor, freezer door had been broken off inside fridge so couldn't use, had a army of ants crawling along kitchen worktop from the moment we got in room, every night when we got in we would have 10- 15 cockroaches in kitchen area and would run back under fridge when lights went on, even see 3 in the fridge, our beds were not changed the whole week and 5 nights in asked if they could be changed at reception but 1 bed sheet was left on the sofa the next day folded nicely with a cockroache bedding down on it so never got changed and ended up washing bedding myself in kitchen sink.People obviously smoke in the rooms as the fabric sofa stunk of smoke so we used blankets in wardrobe to put on sofa so we could sit on it and not smell like a ashtray but they also smelt and had what looked like half a dinner stuck and dried onto it so they are not cleaned either,. Sitting in the room this morning at 5.55 am with door open and a boy of around 18 years old walked in, don't think he see me sitting in corner and when I said to him what are you doing he kept putting his had to his mouth like a smoking action so think he panicked and made out he wanted a cigarette as he did not speak English or Spanish, i don't smoke so told him no. People were out waiting for sunbeds at 8. 50 am and beds are not unchained until 10 am with only a handful of umbrellas so if you stood a chance of getting a sunlounger you were waiting for a good hour before the padlocks were unlocked!!! Caleta itself now feels very unsafe and was approached many times for money, cigarettes and if I wanted to buy ***** which has never happened before, we are only in our 40's so would feel very intimidated if i was older. Definitely will not return as gone down hill so much especially the hotel, shame. Going home today luckily and never felt like that before in 18 years.
Sunset Bay Club
4.3/5110 avaliações
Great location, 10 minutes walk down to the beach. There are 2 pools, one heated and always sun beds available. Did hear they had a booking system for these but we never had to. Bars, restaurants and a shop on the complex which was useful. The only issue was they had live music on from 4pm every day and it seemed unnecessarily loud. It didn’t bother us too much but can imagine it would be a nightmare if you had a balcony closer to the bars. Apartment was great, balcony overlooking the pool and very well equipped. The staff left a bottle of wine for my partners 30th while we were there which was a nice touch. Would stay again, but would definitely recommend emailing ahead and asking for a room away from the bars.
Skyview Hotel Tenerife
4.1/555 avaliações
Great hotel there is nothing not to like. We had one of older rooms but cleaned daily ( housekeeping is fantastic). Great views from balcony. We arrived early hours of the morning and the guy on reception was so accommodating and made us feel so welcome. It’s in a great location with bus station at end of the road. Also lago martinaz is so worth a visit and is only a 20 min walk or €5 in taxi. The hotel does food also and has special nights and breakfast daily you can pay for this if self catering like us and is very well priced. If I was to visit here again I would definitely stay in the sky view again. Thank you so much for having us it has been a great holiday for me and my kids.
Hotel Ventus
4/546 avaliações
I had two persons room in the northern corner of the building. The room is spacious with large bathroom and a corridor and built-in wardrobe. The hotel is nicely decorated and well maintained. The balcony was towards south-east, not very large with a table and two chairs. But as wind in El Medano is always strong and comes from the east it was not comfortable to use it, also WiFi doesn't work on the balcony and part of the room away from the corridor. There room has a fridge and electronic safety box, and TV. There are two electric sockets next to the beds, but unfortunately only one socket next to the table, which is already engaged by the fridge. The hotel staff speaks well English and is friendly. One can access the hotel either with electronic card or with PIN code of the main door and your room. The PINs are sent by email, so I suppose late arrival after 19.00, when reception closes, is possible. The hotel is located almost in the middle of El Medano, next to the only shopping center of the city featuring SuperDino and quite noisy bar. There is also smaller Supermercado Guai in 200 m. But take into accound El Medano is a very small town 1 km in diameter, so everything is in walking distance. El Medano beach is just in 300 m from the hotel. All beaches in El Medano and to the east of it are open for the wind. So they are mostly occupied by the surfers and kite-surfers. There is a small part of El Medano beach protected by the mole. 3 km to the west there is La Tejita beach, which is covered from the wind by the Montaña Roja, also offering great views over the area. There is buses 411 and 408 from El Medano going to San Isidro, where you can change to bus to the Southern Airport, other directions or do more substantial shopping in Mercadona, Lidl or HiperDino. San Isidro bus station has a machine for topping up Ten+ bus cards. In the evining people gather at Plaza del Medano, which is quite vibrant place taking into account the town is tiny comparing to Los Cristianos and Playa de las Americas.
Jardines del Sol
4.5/571 avaliações
We had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists. If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
Apartamentos Islamar Arrecife
4.4/521 avaliações
Extremely welcoming staff and clean reception area, every member of staff took the time to greet us and smile! The decor is well considered and provides a luxury feel. We were offered a complimentary coffee whilst we waited for our room to be ready. The room has everything you need and we had a lovely view of the Arrecife coast. The beds were comfortable as were the other amenities with bonus points for a great bathroom and powerful shower! Towards the evening we spent time on the top floor in the hotels 'Solarium' which featured a hot tub and more glorious views of the Arrecife coast. We would not hesitate to book again as we found our stay to represent excellent value!
Elba Castillo San Jorge & Antigua Suite Hotel
4/542 avaliações
Lovely hotel, exceptionally clean and the staff are lovely too, they even left a bottle of cava in our room on my birthday! The beds are the comfiest I have ever slept on in the whole of the Canaries. Entertainment is great as well, good to keep the kids amused. We will definitely be back here. WiFi is not great and there is no air conditioning in the rooms, a little tip is to open the bathroom and bedroom window, it allows the room to cool to a comfortable temperature. These are the only faults I could find in my time here, all the plus points certainly outway the not so good points, hence why we will definitely come back here.
Club Cala Blanca
4.4/577 avaliações
The service was excellent, both in reception and restaurant, but the services in the facility were a bit unfavorable in the sense that personally, as I was with my pregnant wife, I had a room on the lowest floor the first day, everything was fine because there is an elevator, but The rest of the days they had them out of service, which in a place like that I think can't go wrong. The gym was a bit poor and the only machine that it had did not work well, the impossible parking on the second day was that I was able to get one and pay it to the hotel, when you go to make a reservation you will see a buffet breakfast option for €4 that does not exist lol. The rest all good. I think that services such as the elevator should be guaranteed to keep them in optimal conditions. For the rest all good.
Servatur Terrazamar Sun Suite
4.2/577 avaliações
Stayed here for 4 nights, 22.10.24 - 26.10.24. I've stayed at these apartments a couple of times before about 10 years ago, both in Sun Suites and the Terrazamar section. This time, I booked a room in Terrezamar, which is the lower section and was allocated room 207. Rooms remain a good size and whilst the kitchen cupboards and bathroom unit are the original units the furniture, beds, dinning table are all new and modern, with AC and digital safe provided at no extra cost. All balconies are a great size with modern patio furniture including two full size sunloungers, which is good as you get the sun all day at these apartments due to location, so if you fancy a quiet day you can still chill in your own apartment and not miss a minute of sunshine. Housekeeping is provided every other day and the lady who looked after our room was great, she was very friendly and when we came back to our room to find it flooded as the boiler had burst she wasted no time in sorting everything out and got maintenance straight to the room who replaced the boiler. We would see her most mornings as she started work on level 2 and she would ask us if everything was still OK, so we'd tell her ”no piscina today” which got a thumbs up reply. I didn't get her name, but she is definitely an asset to the hotel. The pool bar is fine, with reasonable prices for food and drink. Our return flight was a late one, so we managed to keep our room on for €30. The hotel is in a good location with the commercial centre with all the bars and restaurants, literally a stones throw away, which could be seen and heard from our apartment. Noise didn't bother us as we were out late most nights anyway, but if you closed your patio door, you could not hear anything, and if you're staying on a higher level, it's unlikely you'll hear anything. As mentioned I've stayed here before and probably wouldn't stay anywhere else when visiting Puerto Rico again.
Pension Casa Blanca
3.6/599 avaliações
It's tiring to go upstairs. The bed is not comfortable. There was no hot water in the bathroom for two consecutive nights. The location is good. The hygiene level is also good for this price. The sound insulation is too poor. If you have a budget, you should choose a hotel.

Frequently Asked Questions

  • Como faço para reservar um hotel no Trip.com?

    Para reservar um hotel no Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes na página. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.

  • Como obtenho ofertas de hotéis no Trip.com?

    Existem várias maneiras de descobrir hotéis econômicos no Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.

  • Onde encontro ofertas de hotéis no Trip.com?

    O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.

  • Como consigo preços de hotéis mais baixos?

    Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.

  • Quantos hotéis estão listados no Trip.com?

    São mais de 5.000.000 de hotéis em mais de 230 países ou regiões no Trip.com. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e lhe daremos algumas ideias!

  • Posso cancelar ou alterar minhas reservas de hotel no Trip.com?

    Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas das páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta do Trip.com, clique em "Minhas reservas" e siga as instruções.

  • Como posso entrar em contato com o atendimento ao cliente do Trip.com?

    O atendimento ao cliente do Trip.com funciona 24 horas, todos os dias. Acesse a Central de Ajuda no Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.

Informações sobre viagens locais

Quantidade de hotéis12,611
Quantidade de avaliações18,189
Preço médio (dias úteis)R$ 1.365
Preço médio (fins de semana)R$ 1.463