Hotéis 3-Star em Johor, Malaysia

We had a pleasant two-night stay, and overall, everything was great. We really liked the room layout, cleanliness, and the overall condition of the place. However, I would like to mention a couple of things for improvement. First, the main door lock was quite difficult to open and use. I would recommend having it checked and repaired properly. Secondly, there is an issue with the lock on the laundry room door. It cannot be locked from inside the house, but it can be locked from the outside. This could be a security concern, so I would recommend fixing or replacing the lock to ensure better safety and privacy. Overall, we really enjoyed our stay and hope these small issues can be improved for future guests.

Location was convenient, we checked in for the 2nd floor when it was repainted 1 Month ago. Since the 2nd floor had no access to windows hence no ventilation. The smell of paint was heavy and suffocating to bear with. We requested a room change and the staff said there were no more rooms (although there were other rooms available on Trip.com) and we were given just another key card to get some ventilation when opening the doors, mind you the whole floor was painted and ventilation was poor so that makes no difference. Only thing to do is to keep your washroom switch on so the fan will at least get some of that toxic paint smell out of the room. Oh and btw, TV does not work+the cabinets smell awful (not really a big issue if you dont care or use them). I would recommend elsewhere until the smell of paint wears off.

Everything was fine overall. After reading the Google reviews about the deposit, we took some photos of the room shortly after checking in for our own record. We also informed the front desk about the dirt we found on our pillow. The location was convenient, with plenty of restaurants and other amenities nearby.

Our windowless room was in the basement but it was clean and very comfortable. Bottled water was also provided. However, the air conditioning had a slight musty smell. There are water dispensers on floors 2-4 (labeled 1F-3F locally), so it was fine even after we finished the complimentary bottles we received initially. The hotel is close to JB Sentral Station, and they offered luggage storage, which was great as we could start sightseeing right after we arrived.

Pros: The location is excellent, with plenty of halal dining options nearby and a small shopping mall just a few minutes’ walk away. The hotel is conveniently located about 25 minutes from the Mini Zoo and only 10 minutes from Desaru Beach. The room rates are affordable, and we were pleasantly surprised to receive a connecting room, which we greatly appreciated. The room was also clean and comfortable. Cons: One major inconvenience was that the refrigerator automatically switched off whenever we left the room. After spending a long, hot day outdoors, it was disappointing to return and find our drinks no longer cold. On our first night, we requested an extra towel and toothbrush set since there were three guests in the room. Unfortunately, the items were not delivered, even after we followed up at the front desk. There was also no floor mat provided. Thankfully, our experience improved the next day thanks to Zamre at the front desk. He was friendly, helpful, and made sure we received everything we needed. He also ensured our room was ready by 1 PM. Zamre’s excellent service truly stood out and made a positive difference to our stay. He is probably the main reason we would choose to return to Fives Desaru on our next visit. Overall, the hotel offers good value for money, and with improvements in housekeeping responsiveness, the experience would be even better.

Pros - newly renovated hotel - quite spacious twin room enough to fit in an extra single bed - near KSL vicinity - bus stop right in front of the hotel that goes to MidValley Southkey Mall/Larkin Sentral etc - near the border - complimentary parking spaces for motorbike and car for hotel guests - 24/7 front desk - security Cons - lack of soundproofing - shower head lacks water pressure for a good shower - no ventilation exhaust fan in the bathroom - no soap/shampoo dispenser - no drinking water purifier for refills

Perfect for families with kids! The pool area was the highlight – it has kid-friendly water features that kept my little one entertained for hours, they didn't want to leave! 😂 The main pool is also lovely, very spacious, and gives off a nice city resort vibe. The common areas are clean, and the overall atmosphere is comfortable, ideal for a relaxing weekend getaway. If you're bringing children, remember to pack extra clothes, because they will definitely get soaked! 😂

The place is spacious with 3 double beds. The location is unbeatable with eateries surrounding it. There is a fridge and dining table.. However, when I had trouble unlocking the gate, my calls to the management went unanswered. My messages were replied by ai. Repetitive, polite messages that did nothing to help us. In the end, the security officer of the building helped us. Many thanks to him! He saved our day! The ac in the master bedroom wasn't working. We ended up not sleeping in the master bedroom. We booked level 15 and got level 12 instead. Management kept insisting level 12 was booked under my name even though i have provided the screenshot of my booking showing level 15. No hand-wash was provided as well. All in, if I were to turn a blind eye to the above, I might book again. I love its location, affordable price and space. The view from the 12th floor is pretty too.

Overall very clean , spacious and neat It is a very suitable place for families Only items needed to improve : 1. The doll abit scary when coming into the property especially in the dark 2. Glass door in living room maybe need to change the rubber when got wind then very loud sound Overall okie

Comfortable and Convenient Stay Overall, I had a very pleasant stay! The hotel was clean, tidy, and comfortable, making it a relaxing place to stay. There are also several convenience stores and restaurants nearby, which makes it very convenient for getting daily necessities and having meals. Overall, it is a hotel I would recommend, and I would definitely consider staying here again.