When we arrived, I immediately went down to the sauna and pool (that's the only reason I booked there) and we discovered that the sauna was not active and it took a while until they activated it and it was possible to use it. Other than that, the hotel is fine. The reception is fast and good, and the check-out is in the morning.
A piscina disponível para duas horas é um erro.É UMA piscina de hotel ou piscina? Tenho tempo limitado e depois um suplemento!O que é o dinheiro que você Pode gastar quando a sauna é paga e a piscina é gratuita apenas duas horas. O serviço no bar de lóbis está à espera de 30 minutos para beber, e é estranho que não tenham sido trazidos, e a situação aconteceu duas vezes, por isso não foi uma coincidência. A reserva no restaurante do hotel é também o estado à entrada porque ninguém está a pegar o telefone dos hóspedes do quarto e na recepção confirmou que o lugar tem uma reserva completa de que se descobriu que era longe após esperar alguns minutos e várias mesas foram vazias A falta de organização e, acima de tudo, os advogados não são treinados e há alguma paleza em cada passo.
Overall the place was amazing our room even looked just like the pictures which we were not expecting.
We paid 164pln and had two breakfast buffets which were not bad. On day three they did seem to lose our breakfast booking. They said we hadn't paid at the reception for breakfast which is true, we paid at the buffet kiosk, but they didn't seem to understand. We just went to Lidl to save paying again or getting into an argument.
We went down 10 minutes after the pool was meant to open for the morning, but the staff member was still cleaning it but he let us after a minute or two.
The cold water for the carafes cold setting is not cold, just slightly cooler than room temperature. We ended up filing them up and leaving them in the fridge overnight to get cold water which is not ideal when you are thirsty.
The majority of staff we dealt with were awesome and understood what we meant after some clarification as we speak no Polish.
Would still recommend this place to anyone. The value was simply amazing and maybe there was just a mix up with the computer system that messed up our breakfast reservation. Just minor things that hopefully the hotel can improve for future patrons.
Mój pierwszy pobyt w tym hotelu.Bardzo dużo podróżuje,lecz rzadko trafiam na aż tak cudowne miejsca.Poczynajac od obsługi,czystości,wystroju wnętrz i świetnego SPA.Minusem dla mnie jest restauracja Polka,z wysokimi cenami i bardzo przeciętnym jedzeniem,aczkolwiek miła obsługa i świetnym wystrojem.Przepiekny kameralny hotel położony w pięknym miejscu.Bede wracał!!!
Great location, view, view from the restaurant, imagine in summer you can see blue sky! I was just missing a kettle and tea/ coffees from the room like I usually have in hotels but asked for and received a kettle.
Good spa, thank you
Muito bom
53 avaliações
8,9/10
Preço a partir de
HK$ 1.069
por noite
Verificar disponibilidade
Veja todos os hotéis com Spa em Silesian
Explore avaliações de hóspedes de hotéis em Silesian
Ver tudo
9,4/10
Amazing
GGuest UserOverall the place was amazing our room even looked just like the pictures which we were not expecting.
We paid 164pln and had two breakfast buffets which were not bad. On day three they did seem to lose our breakfast booking. They said we hadn't paid at the reception for breakfast which is true, we paid at the buffet kiosk, but they didn't seem to understand. We just went to Lidl to save paying again or getting into an argument.
We went down 10 minutes after the pool was meant to open for the morning, but the staff member was still cleaning it but he let us after a minute or two.
The cold water for the carafes cold setting is not cold, just slightly cooler than room temperature. We ended up filing them up and leaving them in the fridge overnight to get cold water which is not ideal when you are thirsty.
The majority of staff we dealt with were awesome and understood what we meant after some clarification as we speak no Polish.
Would still recommend this place to anyone. The value was simply amazing and maybe there was just a mix up with the computer system that messed up our breakfast reservation. Just minor things that hopefully the hotel can improve for future patrons.
זזקי כהןWhen we arrived, I immediately went down to the sauna and pool (that's the only reason I booked there) and we discovered that the sauna was not active and it took a while until they activated it and it was possible to use it. Other than that, the hotel is fine. The reception is fast and good, and the check-out is in the morning.
AAleksander500Hotel przypomina bardziej dom wczasowy z dużą ilością dzieci i grup firmowych.Dostalem upgrate do pokoju wyższej kategorii za co bardzo dziękuję.Poprawila się jakość obsługi recepcji!!! W restauracji bardzo dobre ceny!!! Wygodne łóżko i czystość.Mimo pewnych uciążliwości związanych ze spotkaniem firmowym,przyjemny pobyt i uczucie sielskosci;) Idealna odległość do spaceru do centrum Ustronia.Z pewnością odwiedzę Państwa kolejny raz.
AAnonymous UserVery happy journey, a beautiful and quiet city hotel staff is warm and thoughtful and helps us find authentic Polish food. The hotel has opened a free music festival for five days in a row. This makes the Chinese feel very lucky. Downstairs is a dining street. Various cuisines come to Kato next time. Still living here
GGuest UserLocation and transportation: Most evaluations emphasize that the hotel is close to a transportation hub or attraction for easy travel.
Room facilities and comfort: high frequency mentions ”the room is spacious and bright”, ”the bedding is comfortable”, ”the sound insulation effect is good”, ”the intelligent facilities are convenient”.
Service experience: The staff is warm and professional, and the response speed is the core advantage. The front desk efficiency and detailed services (such as free parking and 24-hour hot water) improve the experience.
Health and dining: emphasize ”spotless”, ”rich breakfast”, ”local specialties authentic” and other details.
GGuest UserEverything is right. Breakfast is great, very good and high-quality food. Rooms are properly designed, spacious, I think every room has a view of the mountains. Nearby bicycle routes, skiing pile is a piece further - to drive by car/bus. Nice underground parking. In the hours of the peak on the elevators you have to wait longer and when they arrive it is filled.
Para reservar um hotel na Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes no campo de pesquisa. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.
Como encontrar hotéis baratos na Trip.com?
Há várias formas de descobrir hotéis acessíveis na Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.
Onde posso encontrar as ofertas de hotéis da Trip.com?
O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.
Como conseguir hotel gastando menos?
Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.
Quantos hotéis estão disponíveis na Trip.com?
Na Trip.com, você pode encontrar mais de 1,5 milhão de hotéis em mais de 230 países ou regiões. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e encontre sua acomodação ideal!
Posso cancelar ou alterar minhas reservas de hotel na Trip.com?
Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas nas páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta Trip.com, clique em "Minhas reservas" e siga as instruções.
Como posso entrar em contato com o atendimento ao cliente Trip.com?
O atendimento ao cliente Trip.com funciona todos os dias. Acesse o atendimento ao cliente no site ou app Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.