Ponter Fino hotel is my favorite hotel for staycation. However, during my stay on Jan 1, 2026, they checked me in so late. Later than 430pm. The reason was there were still guests in the suite room assigned to for late checkout which I think was unreasonable. They coudn't even find alternative room for me. Worst case, they promised to deliver my luggages (although they said attendants were busy which I understand) However, it took unresonably long enough knowing there are attendant / staff who seemed to be free and just volunteered to deliver them only when they saw me carrying the trolley. So I refused to let them carry my stuff and pushed them all by myself from the lobby to my room located at 2nd floor so still need to carry all of them upstairs (back and forth). They offered late yes but out of ego, disappointment, and dissatisfaction, I told them don't help me and I'll do ot myself.
O serviço do hotel é Muito bom. As instalações são Muito convenientes para o tráfego completo. A higiene é Muito limpa. O preço é Muito bom. Há um restaurante perto. Há um restaurante Muito tranquilo. Você vale a Pena ter
We had a great stay at this hotel after we had our family reunion on their sky lounge. The breakfast options was less than other hotels but the taste was good. The amenities were also okay and the pool was big. Overall, we enjoyed our stay here and will definitely go back.
Taal Vista is a good place to stay when you’re in Tagaytay. There’s nothing more relaxing than getting an unobstructed view of Taal lake while having breakfast. Speaking of breakfast, Taal Vista offers a variety of food such as Filipino staples, salad, and bread, among others, which I really enjoyed. The rooms are not new but are clean well-maintained nonetheless (kudos to their cleaners who clean the rooms everyday!). If you’re after a serene place, this is the place to go. But if you want newer facilities, then you might want to consider looking for another hotel.
Overall, it was a great experience. The amenities were amazing — lots of activities to enjoy, whether you're into relaxing or staying active. You definitely won’t run out of things to do!
The food was delicious, and the staff were all so kind and accommodating. They even granted our request for a room with a stunning view of Taal Volcano — waking up to that scenery was truly unforgettable.
Cleanliness was good, I’d give it a 4 out of 5. There’s a little room for improvement, but it didn’t take away from the overall enjoyment.
If you're looking for a peaceful escape with great food, fun activities, and breathtaking views, I highly recommend Canyon Woods!
I chose this resort for Christmas Eve get together with family. I want us to just have dinner and not think of what to cook. I love the spacious rooms. Even it is just for 2 pax , 1 bed could still be added on the floor. I love the staff, they are all helpful and efficient. The Cmas buffet was also good. Our family loved it. The pools are ok but need to clean it a bit. When was the last time you cleaned it?
Thank you also for opening ur resort to pets. We love our pets and are part of the family. Lots of families will not leave them alone at home specially during outings so I am so glad that u are open to the idea.
I booked 3 rooms and all of the rooms are equally spacious and clean.
Keep it up! Well done. The place is well maintained.
Comfortable bed, hot shower, and a nice buffet. 💯 We had a great two days at this hotel. The food at their Emerald Cafë and Kimsuy Chinese restaurant, was excellent. The employees were really kind and helpful. The drawback is that the hotel is two decades old, and some of its components are degrading. Perhaps renovations will restore the hotel's magnificent facade and make it seem like it used to. Over all we appreciate the staff, and the room rate it was very reasonable for a suite.💖
Very nice hotel with great views of Lake Taal, rooms are clean and well maintained, they were remodeling some rooms and repairing the steel along the roofline which added some additional noise but they were very considerate about the hours of doing necessary maintenance, the only downsides were the pool closes at 8pm when the city belows lights are very visible and the views would have been great if we were able to use it. And the restaurant was not well stocked, several of the choices we made were not available
We stayed here, and it was excellent, great layout, lovely and clean, and the staff were extremely helpful. We ate in the restaurant and it was excellent quality and value for money. Would definitely recommend this hotel to others.
Positives: friendly staff (maybe too friendly); quite clean both in and out of the hotel rooms; there were barely any guests there when I checked in, and with a window-less room, it actually made for great sleep hygiene; a positive for those tired travellers that need a good nap.
There's not a lot in Bacoor and the roads leading to Cavite and in the Manila direction have the most appalling traffic that I've experienced; but it is a short ride to the Manila airport (min 20 minutes by cab) , making this a potential airport hotel.
The safety deposit box didn't work at first, but to the staff's credit, they replaced it very quickly. Unfortunately, the hot water just wasn't present during shower time.
Buffet breakfast was okay, but it was a smaller selection than what I've seen at other hotels. As a vegan, I barely managed to find enough options.
Despite some positives, I do think the hotel was overpriced. For instance, I only paid about $20 extra for my stay at the City Garden Grand Hotel, in its prime location in Makati and superior facilities.
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8.6/10
Very Good
We enjoyed everything about the place. The rooms are spacious and ambient, the facilities (Pool, Gym, Jogging Trail around the Lagoon, and, of course, the Beach) were top notch. Kudos to the team who manages and maintains them!
This place is literally a hidden gem. It's a perfect place to get away from the hustle and bustle of the city. This place is a holistic detox sanctuary. The food is healthy and delicious too. It's perfect for a short escape from the city.
GGuest UserComfortable bed, hot shower, and a nice buffet. 💯 We had a great two days at this hotel. The food at their Emerald Cafë and Kimsuy Chinese restaurant, was excellent. The employees were really kind and helpful. The drawback is that the hotel is two decades old, and some of its components are degrading. Perhaps renovations will restore the hotel's magnificent facade and make it seem like it used to. Over all we appreciate the staff, and the room rate it was very reasonable for a suite.💖
Our stay at the hotel was absolutely exceptional Hotel Staff were warm and attentive, and every detail reflected genuine care and luxury. The room was spotless, the amenities top-notch, and the overall experience left us relaxed and delighted. We'll keep coming back!!
I stayed at this hotel with my 2 kids to unwind and keep them entertained, and it was a wonderful experience. The check-in process was smooth and hassle-free. The pool was well maintained and clean, which my kids loved. In-room service was excellent - special shoutout to Kenneth, who was incredibly friendly and went above and beyond to assist us, even helping when the kids wanted ice cream. Breakfast was enjoyable and good, though the waffle was a bit hard. The parking attendant and shuttle driver were both accommodating, making our stay even more convenient. Overall, this is one of the friendliest hotels we've ever visited, and we would definitely recommend it for families. The only downside was that the room was not soundproof, so we could hear some noise from other room.
Highly recommend. This is my second time here. 2023 was my entrance. And 2025 is my exit. Still — excellent service. Friendly staff. Excellent amenities- I got massages this time. It’s perfectly located to head into Lipa City. proper. You definitely get your moneys worth.
I had a wonderful stay at this 4-star hotel. The front desk team was friendly, professional, and very accommodating from the moment I arrived. They made everything easy and comfortable. What impressed me most was how willingly they assisted with a special request. I needed to interview the Food & Beverage Supervisor, and the staff quickly helped arrange it. The interview went smoothly, thanks to their support and coordination. The F&B Supervisor was kind and informative, and the overall experience was better than expected. The staff’s warm attitude and willingness to assist made my stay truly enjoyable. I highly recommend this hotel for both comfort and outstanding service.
Our time at Club Balai Isabel was nothing short of amazing. The serene atmosphere, breathtaking lake views, and well-maintained amenities made it a perfect place to rest and recharge. We felt so welcomed by the accommodating staff, and every detail—from the rooms to the service—made our stay comfortable and enjoyable. It was a great opportunity to pause, reflect, and enjoy meaningful moments together. Truly a memorable experience we’ll cherish and gladly return to.
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