Walked out onto the balcony and we were met with these stunning views.
The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent.
When the first arrived the lady on the front desk was very friendly, and helpful.
We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation.
The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park.
The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.
We enjoyed our stay at Hurleys and the ability to utilise a laundry was very convenient. The view of the chairlift was OK but would have preferred water views. When we came here last time, with our family, we were on one of the front upstairs rooms (two levels) and had views to the Lake. I think that Hurleys is gradually being built out which is a shame.
Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself.
Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night.
Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk.
Food: Breakfast was a good selection and ran from 630 to 1030am.
Polite staff and central location in Queenstown ( 5 minutes walk to city center). Amenities include free WiFi, laundry, a garden, hot tub, and bike access. Rooms were cozy but basic. The communal kitchen space was organized and easy to use. The sauna is the reason I will book again when in Queenstown. 🥰
Stayed here for 3 nights. Room is clean and we got beautiful view of the lake while having breakfast even though the view was slightly obstructed due to ongoing construction. Location is slightly inconvenient if you do not have a rental car because it is difficult to walk uphill back from town.
Doubletree was a last minute decision upon arriving Queenstown from Mt Cook. Although it is pricey, no regrets getting a room here for 2 nights. It came with a fully furnished kitchenette where you could do some cooking but didn't utilize this since we ate out. One peeve I don't understand is the need to pay for parking since onsite (NZD$ 16 per nite). There's ample parking and for guests that drive in, this should be complimentary for stay duration.
Location is outside of Queenstown but water taxi available from hotel dock. Recommend for the environment and fantastic room but giving 3 stars for facilities due to need to pay for parking.
Location by the lake allows peace and quiet and also wildlife encounters. Front desk staff during checkin time was very attentive and helpful as well.
Ao passarem três noites e a experiência global é muito positiva, graças às SUAS fantásticas instalações.Após muitos dias de exploração Das paisagens circundantes, o tubo de calor privado é um evidência absoluta. A sujeira Na água quente é UMA forma incrivelmente relaxante e perfeita de descansar músculos cansados.
We booked the lakeside suite. Every morning we are greeted by the amazing view! Just one minute walk from the bus stop, which connects the town centre and the airport. Convenient.
Loved it and recommended!
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8,3/10
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9,4/10
Amazing
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
AArtem AchmatulinI had a great stay at DoubleTree by Hilton Queenstown. It’s a very nice hotel that definitely offers good value for money. The location is excellent, with beautiful views and a peaceful atmosphere. Breakfasts were very good — both tasty and nicely presented. Overall, a great place to stay in Queenstown.
GGrey mouserGorgeous aesthetic throughout this lovely hotel! Gorgeous views of the Shotover River, pool, sauna and steam room all make this a luxurious stay.
GGuest UserDeluxe alpine view room is just a view of some trees, and a glimpse of mountain tops mostly obscured by the roofline of the next room’s balcony, and none of this can be seen from inside the room. The lift only goes to the third floor, and we had to carry all our luggage up the stairs to the fourth floor (staff did offer to assist). Spacious and clean, but very plain and basic, with all the standard equipment you find in any motel room - there is nothing “deluxe” about the room. Adjoining door to the next room had no locks - had to put a chair under the door handle. Presumably the neighbouring guests were equally anxious about this lack of privacy and security. No accessible power outlet next to the bed for charging devices. Had to pull the bedside table away from the wall and lie down on the floor to reach the power outlet behind. No heating in the bathroom, excepted for heated towel rails. Bed had a very soft topper on the mattress which was too soft and saggy, giving no support. One light switch to control the entire room, near the entrance door. No switch near the bed.
Overall, the room was very over-priced for such a basic, dated, and unexceptional experience.
GGuest UserThe hotel boasts an excellent location, just a two-minute walk from the lake. The service was attentive; they helped store our luggage and even brought it up to our room. While the room facilities aren't brand new, they are well-maintained and complete. It's perfect for guests who want to step right out and enjoy the scenic views.
SSafiyoooI had a truly wonderful stay at this retreat. The place itself is absolutely spectacular — very calming, beautifully maintained, and surrounded by breathtaking views. The deck is stunning, and it was the perfect spot to relax and unwind.
The owners were exceptionally friendly and went above and beyond to make me feel welcome and looked after throughout my stay. Their hospitality genuinely stood out. The dogs were lovely and added so much warmth to the experience. Breakfast was excellent, and the variety of teas available was out of this world.
As a female solo traveller, I felt completely safe, comfortable, and well cared for, which is something I value highly. The atmosphere is peaceful and nurturing — exactly what you want from a retreat.
The only minor downside is that it’s a bit far from the shops (around a one-hour walk). However, this was easily managed as Uber is only a 6-minute drive, and the hosts were also kind enough to offer lifts when possible.
Overall, an absolutely stunning place, and I would highly recommend it to anyone looking for a peaceful and memorable stay
ZZhang(xinyan)We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport.
The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too!
We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!
GGuest UserThe scenery is very beautiful! Stayed for two nights, the hotel had everything you need including a dishwasher, washing machine, and surprisingly, a milk frother! Walking into the bathroom the floor was actually warm! There is a gas heater in the living room. I would like to stay here again next time.
AAnonymous UserThe location of this hotel is very good. It is right in the center of the town and you can walk to the most beautiful shore in three minutes. Anyway, it's convenient to go anywhere. The only problem is that you may have to look for parking on the roadside. The hotel room is really big, and the equipment and speakers inside are very good. It's also close to a bar, so it's a bit noisy at night. Everything in the refrigerator is free except alcohol, and there are unlimited refills. For breakfast, it is beautifully prepared on site downstairs. I remember that the big breakfast was about 30 New Zealand dollars. It is worth commenting and worth staying at.
GGuest UserThe location of the hotel is really good. I was on a business trip for a week and chose to stay in a better hotel in town for the last two days. The service was also very friendly. However, I found a lot of body hair in the toilet when I got to the room. I don’t know why a hotel that costs 2,000 yuan a night would have such sanitary conditions. Apart from this, there are no major problems. It was a good stay! !
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