We booked the lakeside suite. Every morning we are greeted by the amazing view! Just one minute walk from the bus stop, which connects the town centre and the airport. Convenient.
Loved it and recommended!
Doubletree was a last minute decision upon arriving Queenstown from Mt Cook. Although it is pricey, no regrets getting a room here for 2 nights. It came with a fully furnished kitchenette where you could do some cooking but didn't utilize this since we ate out. One peeve I don't understand is the need to pay for parking since onsite (NZD$ 16 per nite). There's ample parking and for guests that drive in, this should be complimentary for stay duration.
Location is outside of Queenstown but water taxi available from hotel dock. Recommend for the environment and fantastic room but giving 3 stars for facilities due to need to pay for parking.
Location by the lake allows peace and quiet and also wildlife encounters. Front desk staff during checkin time was very attentive and helpful as well.
great location being a 7 to 10 minutes drive away from the hustle and bustle of the queenstown town center
very convenient to head to the airport, towards te anau or north towards arrowtown / cromwelll / wanaka without getting stuck in the morning traffic
clean and modern room with decent amenities provided
Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself.
Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night.
Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk.
Food: Breakfast was a good selection and ran from 630 to 1030am.
Stayed here for 3 nights. Room is clean and we got beautiful view of the lake while having breakfast even though the view was slightly obstructed due to ongoing construction. Location is slightly inconvenient if you do not have a rental car because it is difficult to walk uphill back from town.
Ao passarem três noites e a experiência global é muito positiva, graças às SUAS fantásticas instalações.Após muitos dias de exploração Das paisagens circundantes, o tubo de calor privado é um evidência absoluta. A sujeira Na água quente é UMA forma incrivelmente relaxante e perfeita de descansar músculos cansados.
We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
Walked out onto the balcony and we were met with these stunning views.
The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent.
When the first arrived the lady on the front desk was very friendly, and helpful.
We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation.
The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park.
The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.
We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
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이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
AAnonymous UserThe facilities were new and great, and the sleep was comfortable, but there are a few things that need improvement:
1️⃣ The water temperature at night wasn't good.
2️⃣ The Wi-Fi kept disconnecting and I couldn't even connect to it.
Parking costs 20 NZD per day.
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
GGuest UserThe hotel is located halfway up the mountain, so it takes about 30 minutes to walk to town (downhill all the way). However, the scenery along the way is beautiful, so it's quite nice for those who enjoy walking and sightseeing. For shopping, it's better to drive (there's paid parking in town). Our lake-view room was a bit tricky to get to; we had to go up a few floors and then climb another flight of stairs. Carrying luggage was really tough, so I wouldn't recommend this room type if you mind hauling your bags. Other than that, everything else was fine, okay.
AAnonymous UserThe front desk and staff were very polite. We arrived at the hotel at 12:30 PM after a layover from Auckland. Check-in time was 2 PM, but they gave us a room early. However, it was in the old building (I don't think it mentioned new/old rooms when booking), and the facilities were very dated. We later paid an extra NZD 40 to upgrade to a newly renovated room, which was instantly much more comfortable. The room wasn't huge, but the twin room was enough for a family of three. The hotel garden is beautiful, and from the balcony, you can see the lake and the lakeside promenade. The view is unbeatable, and the location is superb.
MMatetelaqiThis is the most luxurious hotel I've ever stayed in on a trip, though I guess I haven't really stayed in many fancy places, haha. The front desk staff were enthusiastic and gave excellent tips. The bellboy delivered our luggage right to the door, which was a nice touch. You have to take a boat to get to town; it costs $10 per trip with a card, which is a bit pricey, but it was a unique way to travel. Because it's a bit far from the town center, it's very quiet at night with minimal light pollution. You can step outside and see the stars, and the pool is great. The room itself was fantastic, though the lighting was a little dim. The bathroom was spacious.
GGuest UserThe scenery is very beautiful! Stayed for two nights, the hotel had everything you need including a dishwasher, washing machine, and surprisingly, a milk frother! Walking into the bathroom the floor was actually warm! There is a gas heater in the living room. I would like to stay here again next time.
AAnonymous UserThe location of this hotel is very good. It is right in the center of the town and you can walk to the most beautiful shore in three minutes. Anyway, it's convenient to go anywhere. The only problem is that you may have to look for parking on the roadside. The hotel room is really big, and the equipment and speakers inside are very good. It's also close to a bar, so it's a bit noisy at night. Everything in the refrigerator is free except alcohol, and there are unlimited refills. For breakfast, it is beautifully prepared on site downstairs. I remember that the big breakfast was about 30 New Zealand dollars. It is worth commenting and worth staying at.
GGuest UserOverall, the location, service and facilities are very good. but the pricing is a bit on expensive side. The buffet breakfast at hotel with limited choices which can not compare with the same kind of hotels category in Asia....can't expect too much. You may consider to book room only instead. The service and the reception, concierge and doorman are very helpful and providing many information. If the service and attentiveness at the cafe (during serving breakfast) can be enhance, it will be much better.
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