Ao se hospedar em Holiday Villa Johor Bahru City Centre, você estará perfeitamente posicionado para explorar tudo o que Distrito de Johor Bahru tem a oferecer. Ao ficar neste hotel, você estará 127m de Zen Village Reflexology Holiday Plaza e 186m de Funtopia KSL City Mall. Além disso, Kuil Tua Pei Kong, Tmn. Melodies fica a apenas 436m de distância.
Esta propriedade tem um piscina, incluindo um piscina na cobertura. Durante a sua estadia, mime-se com uma visita ao spa, sala de massagem ou sauna no local. Mantenha seu regime de condicionamento físico visitando o academia.
Esta propriedade abriga um restaurante. Durante a sua estadia, mime-se com serviço de quarto com comida do restaurante do hotel. Quer pegar algo para beber? Vá para o bar ou café interno.
Para maior comodidade, câmbio de moedas, guarda-volumes e serviço de lavanderia também estão disponíveis na propriedade.
Aeroporto Internacional Johor Bahru Senai é o aeroporto mais próximo da propriedade, a 34 min de carro. A estação ferroviária mais próxima, Danga City Mall, fica a 6 min de carro da propriedade. Os hóspedes que chegam de carro podem utilizar o estacionamento da propriedade.
"Mixed Experience – Good Service Recovery but Initial Handling Could Be Better
I recently stayed at Holiday Villa Johor Bahru City Centre and had a mixed experience.
For the first two nights, we suspected the room was not properly cleaned as both my husband and I experienced continuous sneezing throughout the stay. I reported this to the front desk after the first night, but no action was taken or escalated. Unfortunately, we had to endure a second uncomfortable night before I raised the issue again to the duty manager.
I must commend the duty manager for her prompt and decisive action — she arranged an immediate room change, which made a significant difference. This level of service recovery was appreciated. However, it is unclear why the initial concern was not escalated earlier by the front desk, which could have prevented unnecessary discomfort.
On a positive note, when I fell sick during the stay, the front desk staff were thoughtful enough to send porridge and warm water to my room — a kind gesture that I truly appreciated.
The hotel’s location is very convenient, and the breakfast selection varies daily, which is a plus. A special mention to the egg station staff — they were consistently friendly and attentive, handling every request with a smile even during busy periods.
Check-out was smooth and efficient.
Overall, while there were some lapses in initial handling, the service recovery and certain staff members’ efforts stood out."