They charged an extra half room fare for early check-in which was not required at all because at vaishno devi most of the people just come & have a shower and then leave for the darshan.
Bom valor aqui, Grande quarto limpo, bom pessoal, comida é índia e cashmiri, mas ... Está tudo bem, o hotel está no Cachemira não Na Suécia. Nada a queixar.
Courteous staff, property maintenance is up to the mark. Best thing was the staff helped us with early check-in (basis availability) without even we asking for it. Free pick up and drop till banganga. Overall a must stay place for good experience
I had great experience in this hotel with my family. Room service and house keeping service is quick. Fast check in at front office, staff at front office is so nice and cooperative. Restaurants food is quite good .Here all the things are well managed and behavior of hotel staff is very polite.
Good property with very good staff who is always eager to help. The food preparation is great and clean and tidy rooms. Few exceptional staff i encountered 1. Happy and yudhvir are awesome chauffeurs and make you feel like home. 2. Chef ankit and staff ganesh and tamanna are great in the cafe. Also happy to help and serve hot and tasty food. 3 the manager gaurav and front desk staff komal and kavya really helped us throughout the stay. I requested a late checkout as my transportation back home was delayed, they were happy to accommodate 4 sujeet in the spa worked wonders which this technique. Highly recommend for a family stay.
Your requirement they understand and provide you staff is very polite atmosphere is so positive. Once you have give chance surely you like that property
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40 avaliações
9,0/10
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€ 17
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9.7/10
Amazing
VVik SharmaGreat location and service - very attentive, responsive and supportive staff. The food was just about acceptable (ok-ish/so-so). But the overall experience wasn't that great as the hotel looks and feels very tired and run down. The furniture and ambiance were very shabby. Bed and bedding need to be replaced pronto (probably all over 20 years old, and it shows/smells!). The whole place needs a refurb and a facelift to meet Radisson standards. Until then, it's a 2 or 3-star hotel at best. Nothing even close to 4-star and 5-star is out to the question.
GGuest UserThe hotel was so good and the staffs are very cooperative and have a good hospitality manner. And the view from each rooms was breathtaking.
LLoneThe Orchard Retreat & Spa is a serene and delightful escape, perfect for those seeking peace and relaxation. The staff is exceptionally welcoming, and the food is excellent, with delicious Kashmiri and international dishes. The lush surroundings, luxurious amenities, and warm hospitality make it an ideal spot for a quiet, rejuvenating stay. Highly recommended!
GGuest UserI had great experience in this hotel with my family. Room service and house keeping service is quick. Fast check in at front office, staff at front office is so nice and cooperative. Restaurants food is quite good .Here all the things are well managed and behavior of hotel staff is very polite.
YYAFEIThe hotel is very good in Srinagar. It is built against the mountain and is very safe. There is the only entrance to the mountain below, and the UN observer camp is below the hotel. There is a place to eat when you go out, and it is very convenient to go to the center of Srinagar nearby, walking to Banda Lake. The room is not small and hot water is enough. The breakfast was good.
GGuest UserExcellent property, Value for money. Great food Great Hospitality and very nice staff specially front office females are very pleasing personality with great help
GGuest UserThe itc heevan hotel in srinagarv is a fantastic property. Very well maintained rooms, spacious lawns, badminton courts, gym and excellent service by the staff. It is close to dal lake and other sightseeing points like nishat garden etc. Overall, a must stay place and we will definitely recommend strongly.
GGuest UserThey charged an extra half room fare for early check-in which was not required at all because at vaishno devi most of the people just come & have a shower and then leave for the darshan.
GGuest UserThey made sure we had great time. Service was great. We went in winters and had few plumbing issues but they tried their best to fix them. Overall it was great experience.
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