Hotéis com Spa em North Sumatra, Indonesia

This is my 4th or 5th stays when coming to Medan. We stayed for 3 or more nights normally on every trip. The services and everythings are perfect and no fault. Breakfast are always meet our expectations. Bed is good and so comfort. I ll come back again in May 2026.

We booked 2 rooms and were extremely disappointed with the condition of the rooms. • One room had blocked drainage at both the sink and bathroom, making it difficult to use the facilities. • The other room’s toilet bowl was very dirty with visible stains and was clearly not properly cleaned. This level of cleanliness and maintenance is unacceptable for a paid stay. These issues caused great inconvenience and raised concerns about hygiene standards. We expect the management to take this matter seriously and improve room maintenance and housekeeping.

Review from Malaysian. Evertyhing is fine and perfect. Room is spacious. FOOD IS FANTASTIC!!!! 10/10. Its just the iron needed to be changed. It is so broken cant change the temperature & also the iron board. I cant use it. Overall everything is top notch! Thank you!

A localização é excelente n é direita no centro da cidade medan. Há um Grande centro comercial: o centro comercial de delipark, à direita do hotel w Sogo, Como a loja de ancla. Há muitas refeições no pico. A segurança do hotel é muito estreita que me faz sentir seguro ... O pessoal lá fora r lá para nos dar as boas-vindas ao hotel

This was my 6th nights stay with separate subsequent bookings due to unknown situation of our mum's conditions who was in nearby hospital. Everything of this hotel was good and convenient, especially the staffs. Not using the other facilities in the hotel at all apart from sleeping and breakfast.

Karibia Hotel is located near the Kesawan area (the old city of Medan), making it easy to explore nearby attractions on foot. There are also plenty of artisan cafés around. If you’re here on a weekend, you can catch the car-free day event at Merdeka Walk, just a 5–10 minute walk from the hotel. Upon entering the lobby, you’re greeted with a pleasant scent that gives the hotel a luxurious vibe. The breakfast spread is quite good, featuring mostly Indonesian cuisine. The only downside is that there’s no smart TV. So if you’re planning a staycation and prefer to just stay in the hotel, it might not be ideal as there isn’t much to do; no swimming pool and no smart TV.

Overall good and would probably stay again. - managed to do online video meetings as wifi was strong - comfortable and large bed, however bedding was a little stained - only one lift worked which meant slight wait times, but the second elevator was fixed by our departure - good location, hectic but as expected, can get all food delivered - gym was decent, not good enough for a proper heavy gym sesh but good to get a little workout in - pool area was nice and not too busy

Initially, the hairdryer in my room was broken and wouldn't turn on. I tried calling customer service from the room phone four times, but no one picked up. Since I was already running late, I went down to the reception. They said they'd fix it, but after a long wait, it still wasn't done. I asked if there was another hairdryer I could use, but there wasn't. After repeatedly checking back in my room and getting nowhere, I decided to check out. Then, to my surprise, the key was missing, even though I had just used it, and they asked me to pay for it. I left 50,000 IDR and left because I was so late due to waiting for the hairdryer. Just five minutes after leaving, I received a call asking me to pick up a charger I supposedly left behind, but it wasn't even my charger. They also returned 100,000 IDR, my deposit, even though they hadn't given it back when I checked out. It was a bit strange, but I'll only be staying there once. In my opinion, the service was very poor.

Room is huge and super clean. Toilet come with bathtub and shower in different cubicle. Absolutely posh. The breakfast is above and beyond. I really enjoy the food as the have so many different varieties and the breakfast also serve on the top floor where the view of the surrounding of medan is part of the meal. Just breathtaking! I would come to this hotel if i were to visit medan in near future!

The room was clean, but the sink was leaking and there was no soap provided. The breakfast area was overcrowded, and it was difficult to find a place to sit. The overall atmosphere felt uncomfortable, with the setup seeming focused primarily on accommodating large groups of Asian guests. Not a very pleasant stay.