Hotéis com Spa em Viti Levu Group, Fiji

Where do you start. Greeted us with sincerity and had bn upgraded. The Bures were beautiful, everything you need. But could have used a bigger fridge .Gardens were immaculate. Staff were amazing, kind, genuinely friendly. Went out of their way to know our names. At dinner we were welcomed with their welcome song. We stayed twice. We had already booked our timeshare for our second week and were very sad to leave. All the staff came together to sing Fijis good bye song ‘Isa Lei’ which brought tears to our eyes. Only spent three nights at our timeshare and rang Crusoes to say we were coming back. They welcomed us back with open arms. Snorkeling was great. Activities were pre organized for the next day. We loved every moment and we will def be coming back next year. We made lifelong friends

Excellent stay. Great customer service, housekeeping staffs are so friendly and infact all staffs are. But the only downfall is carpark. It should be maintained with lights and at least concreted as a proper carpark. Very easy to get robbed in dark and all sand and mud get into the hotel lobby as it sticks on the shoes. I believe the establishment can have a fair view on that. Overall 10/10. Definitely my go to place ..breakfast is lovely a few more selections can be overwhelming and yeah the chefs do need to learn to smile when asked for help . It doesn't cost to smile .

If you're up for a short break in Nadi, Capricorn is a great place for you. Convenient location, thus close to the airport and Nadi town. Affordable rooms and amenities are okay. However, heads up! - WiFi not free as they said in the booking. You have to pay at the reception for a daily plan/ I recommend you get a Sim Card at the airport. - T.V is not working in the Family rooms. - Laundry is not available but there is a laundromat nearby.

Very friendly people, very welcoming and peaceful. Food are so delicious. I would recommend it to anyone who wants to be free from stress to visit Duadua resort.

Enjoyable stay with standout staff… just a few areas to improve Overall, I really enjoyed my stay at Crowne Plaza. The resort atmosphere was fun and relaxing, and the team truly made us feel welcome. A few things could be improved: room service options were limited, so if you wanted something better you had to leave your room and go to the restaurants rather than having it delivered. Also, housekeeping wasn’t as thorough as it should be. There was hair in the bathroom, and the grout plus corners/crevices needed more attention. We also dealt with a constant flickering light in our room. That said, the staff were kind, friendly, and responsive, and they didn’t hesitate to fix issues once we brought them to their attention, which I really appreciated. Special shoutout to Temo at La Bottega Italian Restaurant, Esa and Kelly who made our nights at the Urban Sugar Beach Club an absolute blast, and Esava and Jo from concierge made sure we were well taken care of! The resort also had amazing activities planned during the Christmas holiday for all ages! Despite the few issues, I’d still recommend staying here, especially for the great service and lively resort vibe.

Nice little place near the beach. It was picture perfect. Room was big and spacious with old style charm. Staff were friendly and the manager was helpful. Walking distance to a few good eateries. Dinner at this place was also good.

I recently stayed at Gecko's Resort and had a very relaxing and enjoyable experience. The resort has a peaceful atmosphere that’s perfect for unwinding. The rooms are spacious and well-kept, with a comfortable bed that made for restful nights. I especially appreciated the little touches like free DVDs available to borrow – a nice bonus for quiet evenings in. The location is great too – just a short distance from the beautiful Sigatoka Sand Dunes and the Pacific Ocean, so there’s no shortage of things to see and do nearby. One downside, however, is the Wi-Fi. Access requires a voucher, and if you're streaming videos (like on YouTube), the data only lasts around two hours. This was a bit inconvenient, especially in an age where connectivity is expected to be seamless. Overall, Gecko's Resort is a great option for a peaceful getaway with a few nice extras. Just be prepared to manage your internet usage or consider unplugging and enjoying the serene surroundings.

One of the best ways to increase customer satisfaction and encourage more reviews from guests is by providing excellent customer service. Make sure your employees are well-trained and know how to handle any situation that may arise. They need to go out of their way to help visitors where they can, from personally booking tickets to scheduling itineraries for their stay. If any stressful events occur, they must know how to remain calm and deal with it swiftly. Making your guests the highest priority will ensure they leave with a positive lasting impression, and your reviews will reflect this.

The InterContinental Golf Resort is quite a distance from the city center and the airport. However, if you're not planning to visit the outer islands in Fiji, the InterContinental is probably the best choice. The sea views are much better compared to city hotels, making it a great place for a relaxing vacation. The breakfast was the highlight of our stay – incredibly varied, and they were always quick to replenish everything, so there were always fresh options available. The environment was also beautiful and comfortable. The front desk and shuttle bus service provided the best experience. Lunch and dinner felt a bit less impressive compared to breakfast. On our last night, we got caught in a heavy downpour. The restaurant initially started to leak, and then we had to move to the middle section. We didn't even finish our meal and got wet. The drainage system seemed inadequate; the floor was quickly covered in water, and we had to brave the rain to get back to our room. We asked the restaurant to call a shuttle bus, but they said they were too busy and couldn't help, which resulted in us getting completely soaked. Our shoes were still wet the next day. I hope this can be improved. Overall, it was a good experience.

Old facilities. But the restaurant pool part is OK. Location is OK. Staff is very friendly. The restaurant price is OK, there is no expensive outrageous.