Booked two rooms for my sister and her girlfriend’s family. They had a great and comfortable stay. Rooms were clean and modern and location was excellent. Perfect for anyone vacationing in Sorsogon.
the staffs are very accomodating and they will welcome you with a warm smiles and greetings from morning to evening. the dinner buffet and breakfast buffet are so good that my family enjoyed so much! the view and the ameneties are very good for the price! thank u for allowing my family of 4 to stay in your double bed without adding any fee! ❤️ we’ll sure be back again soon!
Obrigado PELA hospitalidade quente e acomodante Durante a estadia do Dr. Jonathan, ele mencionou que o alimento era excelente e que eles gostavam de seus tempos lá!👌🏻👌🏻👌🏻
Definitivamente, este hotel será o Nosso favorito Da família a partir de agora.Para a próxima estadia e celebração familiar! 🫶🏻🌸
✅✅✅✅✅ O Lugar é bom e limpo!
✅✅✅✅✅ Excelente serviço
✅✅✅✅✅ Recomendado hotel
O hotel é um BOM Lugar para visitar o vulcão de mayo.Os quartos com vista para mayonesas são bonitos, o pessoal é amigável, a localização é muito conveniente, perto de Sm. O pequeno-almoço não é realmente bonito, MAS não é Muito bonito EM comparação com outros hotéis com este preço, também a piscina é pequena e não TEM vistas, é cansada de nadar lá, e EU reservei o TV através do hotel, então EU descobri que o cloak é 50% Mais barato do que o preço do hotel, Portanto, não é recomendado reservar a TV.Em geral, é um bom hotel para ficar, mas não um bom hotel se você esperar um bom pequeno-almoço e atividades.
Room was clean. And breakfast was good. There is an on going renovation beside the restaurant. And my room view was not in the side of Mayon. Restroom was difficult to use because water was limited and there was no door to shower area, making the water splash all over at the toilet part.
The place is nice. Easy to find. No hidden charges.
The staff don't know how to say no. 🫡
They will cater to your needs.
The pool is cold. I hope they will make it warm especially at night.
Some features might need maintenance. Like the CRs.
Overall, it was a really good place to stay before we went to the hot springs nearby.
À beira-mar, em Mercedes, The Lei's Hotel and Beach Resort oferece área de praia privativa e terraço. Com piscina ao ar livre, este resort tem quartos com ar-condicionado, Wi-Fi grátis e banheiro privativo. O resort fornece vista para a piscina e parquinho infantil.
Neste resort, os quartos estão equipados com mesa de trabalho.
Em The Lei's Hotel and Beach Resort, você pode tomar um café da manhã asiático.
O Aeroporto de Aeroporto de Naga fica a 110 km de distância.
This hotel exceeded my expectations in every way! The amenities were top-notch, the staff were incredibly friendly and accommodating, and the food was exceptional. From the moment I arrived, I was impressed by the attention to detail and commitment to excellence that permeated every aspect of my stay. Whether I was relaxing in my room, enjoying the hotel's facilities, or savoring the delicious cuisine, I felt like I was experiencing the best of the best.
Um dos melhores serviços ao cliente que já conheci, são frutas e pastos de boas-vindas, localizado numa área onde são construídos muitos estabelecimentos comerciais. Este hotel tem como 3-floor gimnasio, assim para aqueles que são entusiastas de gimnasio, este é um bom hotel para você escolher.No entanto, o hotel precisa de manutenção, mas sempre que seus hóspedes enfrentam desafios, eles abordam imediatamente e mudam ou atualizam quartos. Por isso, me alegraria de voltar a reservar aqui.
Ótimo
42 avaliações
9,0/10
Preço a partir de
R$ 374
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8.7/10
Very Good
GGuest UserI booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
GGuest UserWe went there on a holiday(May 1, 2026 - Labor Day) for 1 night under renovation pala kaya ang hina ng aircon or halos wala doon sa front desk. Twin beds ang room so may kasama kaming toddler kaya we moved the bed to one side of the room para mag fit kaming family at hindi mahulog ang bata while sleeping. Upon moving may mga hidden na kalat underneath na hindi narreach ng housekeeper at may maliit na ipis. Maluwag ang room naka smart tv pa may safe and water heater pero napansin ko masysdong madilim kasi puro pin lights lang lalo sa gabi. City view pag daytime maliwanag basta open curtains lang pati ang CR medyo madilim pero ang hallway nila at beddings clean naman. Mabait din staffs at malapit sa lahat ang hotel. May pool na sya at free breakfast kahit mura lang per night🥰 we got this for 2,800 only dahil sa trip coins ko on my previous booked hotels.❤️ ang sarap ng breakfast ang daming choices!❤️ im sure mas gaganda pa lalo pag matapos ang renovations. Will def stay here lalo na pag biglaan at on a budget ka. Downside lang may corkage ang outside food and drinks nila na P500. Mapipilitan ka talagang kumain na lang sa labas kesa magpadeliver. May lechon pala nung dinner buffet kaso busog na kami ng meryenda so hindi na sulit mag buffet bg gabi haha
GGuest UserIf you're looking for a volcano view from your room's balcony and aren't too particular about quality, this place is a good choice, though it's already considered the best hotel in the area.
Check-in is strictly at 2 PM; no early check-in, but you can store your luggage. Our corner room was quieter and had a better view.
The hot water takes a very, very long time to come on. The bedding and mattress weren't very comfortable, and the bed felt quite small.
For the price, the cleanliness is just average, comparable to a budget or mid-range guesthouse in China.
YYetzqieOne of the best customer service I have encountered, they have welcome fruits and pastries. It is located in an area where a lot of commercial establishments are built. This hotel ha as 3-floor gym so for those who are gym enthusiasts, this is a good hotel for you to choose. The hotel needs maintenance though, but every time their guests encounter challenges they immediately address it and change rooms or upgrade it. So accomodating. I would.be happy to book here again.
GGuest UserDuring our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
GGuest UserExcellent service from Front Office, housekeeping and restaurant staff and nice location. But this hotel needs to bring up the cleanliness and upkeep of the room. Our room was full of cobwebs under shelves, exhaust fans and corners. Bathroom is terrible. Cloudy water, moldy sink and shower stall and oh my God toilet bowl is terribly dirty. Both rain shower and hand-held shower are not functioning properly. I had to borrow pail and scoop. Fridge/minibar is rusty. Wall paints chipped off. Stained linens. I suspect there is bedbug too. 2 of us noticed bite marks on our legs, hands and arms. The only complementing factor is really the staff service.
GGuest User2 days of uma experience was awesome. Customer service is on point. The staff were professional and courteous. They also offered complimentaries which delighted us. The facilities are also user friendly and the place is good for a toddler to walk around. Very good experience and will likely book in the near future.
JJossa Flores FangoniloThank you for the warm and accommodating hospitality during Dr. Jonathan's stay. He mentioned that the food was excellent and that they thoroughly enjoyed their time there! 👌🏻👌🏻👌🏻
Definitely this hotel will be our family favorite from now on. For the next staycation and family celebrations!🫶🏻🌸
✅✅✅✅✅ The place is great and clean!
✅✅✅✅✅ Excellent service
✅✅✅✅✅ Recommended hotel
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