The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
This is the third time I have stayed. I remember the first time I came to study with my girlfriend 10 years ago. I stood on the balcony of the top river view room and looked at the rare golden sand beach and estuary scenery in Britain. I also came with my parents afterward. This is the most distinctive room I have ever stayed in the UK. I highly recommend the river view room on the top floor. Absolutely great value for money.
The room appeared a little old, and the bathroom was not the cleanest, but the place itself was nice, with indoor and outdoor swimming pools, a lovely garden, a sauna and gym equipments.
The breakfast room had a fantastic view of the sea, and the choice of food was varied and delicious.
Would definitely recommend.
I always try and book a pre Xmas stay somewhere, with my children . I came across Woodford Bridge on a booking site , and it seemed to offer great value for money so I thought why not. There are some positives and negatives which I ll list below.
Arrived on a dark and gloomy Tues evening, the roads are not particularly great , potholes galore in the area. In the dark its quite scary roads too, in the middle of nowhere !!
Check in was straightforward, nice friendly staff , however I found they have a tendency to talk amongst themselves and leave you waiting for too long before saying ” can I help you ”?
Apartment was very clean , modern and warm. Incredibly happy with the size of it. Easy location to the games room for my boys, which they enjoyed very much, the pool table and table tennis. However the lighting is not great around the steps , and also the warning paint on edges of steps have worn off , so I had to be very careful walking back to apt in the dark.
Used swimming facilities , nice , clean , quiet . The other facilities looked good .
Went to the pub on site one night. Lovely little place , although totally devoid of atmosphere, hopefully better at weekend when live music on. They definitely need something. Prices of wine extortionate 175ml for 7.25 .
I had to contact reception as the seal around the oven was coming off, did this in the morning before we went to atlantic village. On our return it was still hanging off, so had to contact reception again. Although I really liked the apt , there are a couple of improvements needed I feel. Firstly I could not find a chopping board or fish slice in the kitchen. As a single female with 2 children I also did nt feel safe as the apts can be accessed by anyone , there needs to be a key card reader on the entrance to the block , not just the apt door.
Overall , it was a nice enough stay but I Don t think we d return. Probably much nicer in the Summer , and more going on in the area
When you a stay at Harbour Hotel Sidmouth in Sidmouth, you'll be on the beach, within a 5-minute walk of Connaught Gardens and Jacobs Ladder Beach. This beach hotel is 0.1 mi (0.1 km) from Dorset and East Devon Coast and 0.1 mi (0.1 km) from Sidmouth Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Upper Deck, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Stay in one of 57 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Superb building in a perfect location for us.
We were in a room with a wonderful sea view to wake up to every morning. Breakfast was a very high quality and gave us a great start to the day. Overall the hotel is very clean and every facility will used appears to be maintained to a good standard.
Our room was very spacious compared to many other hotels rooms I have stayed in. The bathroom was definitely larger than average and included a good size shower, with plenty of hot water at a good pressure. Even when the other taps were used, the shower seemed to carry on totally unaffected.
A couple of small details that would have improved our stay. A working lift, during our visit it was out of order. But this didn't spoil our stay. The other detail would be a small stool ( or similar) in the bathroom.
All staff came across as friendly, approachable and helpful, they all seemed keen to ensure that we enjoyed our stay at The Osborne.
We took a walk around some of the grounds which all appeared to be very well maintained. We also walked out of the grounds and across the bay at Meadfoot, its a great location to stroll and enjoy the fresh sea air.
Would we stay here again?
Definitely, we have already discussed our next visit.
Money we'll spent
Perfect location and on point with cleanliness
Feet away from beach and plenty of activities .
Will be staying at Abbey sands Hotel in the future.
The spa is incredible, so relaxing. Ideal location with about 10 mins walk to Harbour and to Meadfoot beach. Breakfast was on the small side but tasty. Staff are friendly and helpful. Rooms are okay, clean, but for 4* I’d expect a bit more like an iron in the room, toiletries, wash cloths etc. Didn’t sleep that well unfortunately as was woken up by people coming back to room as doors are loud and corridor floors are creaky. This let it down, but I’d return for the spa experience!
All in all it was so amazing weekend
The only thing needed a refrigerator in the room otherwise everything was totally fine
Good
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8.9/10
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GGuest UserI always try and book a pre Xmas stay somewhere, with my children . I came across Woodford Bridge on a booking site , and it seemed to offer great value for money so I thought why not. There are some positives and negatives which I ll list below.
Arrived on a dark and gloomy Tues evening, the roads are not particularly great , potholes galore in the area. In the dark its quite scary roads too, in the middle of nowhere !!
Check in was straightforward, nice friendly staff , however I found they have a tendency to talk amongst themselves and leave you waiting for too long before saying ” can I help you ”?
Apartment was very clean , modern and warm. Incredibly happy with the size of it. Easy location to the games room for my boys, which they enjoyed very much, the pool table and table tennis. However the lighting is not great around the steps , and also the warning paint on edges of steps have worn off , so I had to be very careful walking back to apt in the dark.
Used swimming facilities , nice , clean , quiet . The other facilities looked good .
Went to the pub on site one night. Lovely little place , although totally devoid of atmosphere, hopefully better at weekend when live music on. They definitely need something. Prices of wine extortionate 175ml for 7.25 .
I had to contact reception as the seal around the oven was coming off, did this in the morning before we went to atlantic village. On our return it was still hanging off, so had to contact reception again. Although I really liked the apt , there are a couple of improvements needed I feel. Firstly I could not find a chopping board or fish slice in the kitchen. As a single female with 2 children I also did nt feel safe as the apts can be accessed by anyone , there needs to be a key card reader on the entrance to the block , not just the apt door.
Overall , it was a nice enough stay but I Don t think we d return. Probably much nicer in the Summer , and more going on in the area
GGuest User29/04/2025. We have been to the cliffden hotel three times and had a club room on the first floor they were nice large rooms but this time we were on the second floor our room was very small and claustrophobic nothing like the photos in the booking . We asked for a different room and the man at reception said see me tomorrow morning and if there's a larger room you can have it. Later on in the day my partner went to reception to book a table for an evening meal for us. While she was booking the table the lady at the reception said there were no other rooms you can have. The barman was very polite nice to chat to. We only had one meal in the evening cod and chips could not find much cod it was all batter. Other meal gammon and chips gammon would be good to repair your soles on your shoes. Go to the local chip shop absolutely beautiful. We used the indoor swimming pool which was nice and clean. The gardens are lovely, and the beer is very expensive. Go to the jolly sailor pub with drinks at good prices. Reception is not very helpful. I can't understand why the hotel puts people with dogs on the second floor because when the dog wants to go to the toilet by the time you get down to the entrance the dog has already peed on the carpets. Luckily our dog can hold her pee and she is small enough to carry.I have followed other people with their dogs and seen it. Overall we were very disappointed with our stay this time.
AAndyPPThe hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
GGillfromUKThe Mercure is centrally located 5 mins walk from the centre of the city and the Cathedral. Our room on the third floor was clean and serviceable although some of the furniture had seen better days. Car parking is available and costs £15 per day which is cheaper than the public car parking across the road. Families note, pool costs £10/adult. (Children free)
GGuest UserI found the hotel staff very helpful and friendly, especially the bar and restaurant staff. In particular Cloe was very efficient and helpful behind the bar. She explained really well how to find the various attractions that we wanted to see. Nothing was too much trouble.
The staff in the restaurant were also extremely efficient and friendly both at breakfast and especially during the evening meal. Unfortunately I did not think to take their names at the time.
The only negative was the meal itself. Everything was good except for my steak. It was cooked just as I liked it, however it was tough and gristly. I did not complain at the time because as I said, everything else was really good, and I was not going to put a damper on the evening.
GGuest UserThe Palace Hotel was a delight to stay at. The rooms were warm, comfortable and clean. The staff were lovely and we were surprised to have evening entertainment. We went on a budget and were delighted with the hotel.
Only thing to add was the bathroom was a bit dated and could do with a new set, I understand having orgional features is nice, however, I think new would be better.
Also we were told breakfast would be £9.00 each on arrival, but when we went to pay it what a whopping £27.00 for a full English (1 of each item) amd some avocado and boiled egg on toast... of course we could have the continental... but it did make us cough a bit!! The service was great though.
Overall great stay would recommend and return.
SSan NaikAs usual with my frequent visit to this area I find Woodbury Park hotel has been my preferred place to stay. Staff are lovely kind and helpful. It’s a beautiful hotel satin a very picturesque location surrounded by pleasant scenery. Hotels and rooms are very clean and well attended to. Restaurant services are clean and impeccable. Credit goes to the chefs and the team who managed the service. I have had a pleasant breakfast service during my stay at Woodbury. I hope the staff and the team at Woodbury keep up the good work and encourage us to use them during my future trips to the area.
GGuest UserThe spa is incredible, so relaxing. Ideal location with about 10 mins walk to Harbour and to Meadfoot beach. Breakfast was on the small side but tasty. Staff are friendly and helpful. Rooms are okay, clean, but for 4* I’d expect a bit more like an iron in the room, toiletries, wash cloths etc. Didn’t sleep that well unfortunately as was woken up by people coming back to room as doors are loud and corridor floors are creaky. This let it down, but I’d return for the spa experience!
GGuest UserThe room appeared a little old, and the bathroom was not the cleanest, but the place itself was nice, with indoor and outdoor swimming pools, a lovely garden, a sauna and gym equipments.
The breakfast room had a fantastic view of the sea, and the choice of food was varied and delicious.
Would definitely recommend.
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