We were given a beautiful room over looking the Circle of Life garden and the sea further on. See photo. Noise from jacuzzi below was bothersome in the morning and I had requested a quiet room, which it was apart from the engines bubbling below. Service in restaurant was incredibly slow for breakfast. Breakfast offering was good; not much pastry wise, but lots of fruits, gorgeous cheese, avocados even, good quality Oj. But the Coffee was sludge and undrinkable. Though the View over Galway bay is beyond compare. Room was comfortable though dated but very clean except at one point in the shower I looked down to see a chunk of long black hair stuck to my foot… 2000% not mine. That was pretty gross. It must have been sitting in the drain as I’d have noticed before getting in. Cockroaches in the shower are a more welcome site than that. Bathroom is modern and shower had good power. Bed was soft but comfortable. Staff throughout the hotel were friendly and helpful. Pool is small, sauna is great. Pool not too clean/ Two discarded plasters on the side. Location is unbeatable.
It’s a fantastic place, all around. It’s very large, so plan accordingly. (The gym and kiddie care are far away from the entrance and restaurant.) The restaurant is exceptional and they don’t gouge you. It’s more than elsewhere, of course, but not by much. Will stay there again. PS the pool is really good too, but bring a swim cap or they’ll make you buy one. Jacuzzi is so-so but clean enough. Also a dry sauna. They could use a swimsuit spinner in the ladies’ changing room, though.
The service we got at reception was great. Jonathan was very helpful and advised on where to go, eat, places to visit, etc in Galway We were upgraded to a bigger room on 2nd floor which was huge. .the box of chocolates as welcome gift was a very nice gesture! Ava had our room serviced and cleaned to a great standard The bathroom was big and shower pressure was amazing. Breakfast was good too, with variety but same on all 3 days.
I would highly recommend and would definitely stay again if ever visit Galway again.
This is a wonderful Hotel. We are getting married and had our reception dinner there as well as put family up there for the night. The service, staff, food and facilities were great. Will most certainly recommend this place to anyone.
Checked in to the hotel on 1st day of 2020, staffs were nice and friendly, however there are still some pros and cons for this hotel. The hotel was quite far from the city Centre it takes approximately 20 Minutes of walk, for those who doesnt want to walk may take a bus which will take u around 5 minutes for 2 euros. However, amenities are good it does provides what a hotel is supposed to give, room was big and comfy the bed and pillow makes me don’t wanna get off the bed. Staffs were very helpful I asked the receptionist to print some document for me and he printed it out for me in Juz a few seconds. Overall it’s a good hotel for couples or people who have car or doesn’t mind walking to the city Centre for 20 minutes, which I am
I arrived late at night, but it's in a quiet area. However, it's far from the station, so it's better to take the bus. There is a supermarket on the way. If you head towards the beach, there are bakeries and small shops.
The room was clean and the shower worked without any problems. There are towels, power outlets, and other necessities. You can help yourself to tea at the cafe, so be sure to check it out.
Nice hotel, But I was disappointed with the cleanliness of the bathtub. When I added hot water to the bathtub, a lot of dust and even a hair came out.
I had to wash and rinse the tub several times to get it clean.
I understand that hotel service is low in Ireland, but this is a 4-star hotel. The price for rooms is high for Europe. It would be great, at least nice to clean.
Breakfast was great, delicious.
The room was clean, very comfortable, and the staff was amazing. The hotel is located in perfect location. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown Galway.
I couldn’t ask for anyone better than Amanda to have checked me in.She was beyond helpful,cheerful and very considerate.The hotel is lovely,close to hospitals but has no pool if you need one.It was crazy busy but there wasn’t a sound at night.I would stay again for sure.
El hotel es muy conveniente si viajas desde Dublin a Galway, ya que se encuentra en la carretera y hay únicamenteunos minutos de desvío. Las camas son cómodas y el desayuno es buffet. Se aparca de forma gratuita.
Very Good
92 avaliações
8.7/10
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MXN 2.769
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8.0/10
Very Good
HHappy Trip@worldThis is my terrible experience during my Ireland trip. No aircondition, double lock out of order, iron doesnt work When we reported those issues to reception, no fixing, no room change arranged. 10mins later, they sent me an iron 😔
As viewed, the hotel lobby is nice & good beakfast. Hope they have improvement in future. 🙏
GGuest UserWe were given a beautiful room over looking the Circle of Life garden and the sea further on. See photo. Noise from jacuzzi below was bothersome in the morning and I had requested a quiet room, which it was apart from the engines bubbling below. Service in restaurant was incredibly slow for breakfast. Breakfast offering was good; not much pastry wise, but lots of fruits, gorgeous cheese, avocados even, good quality Oj. But the Coffee was sludge and undrinkable. Though the View over Galway bay is beyond compare. Room was comfortable though dated but very clean except at one point in the shower I looked down to see a chunk of long black hair stuck to my foot… 2000% not mine. That was pretty gross. It must have been sitting in the drain as I’d have noticed before getting in. Cockroaches in the shower are a more welcome site than that. Bathroom is modern and shower had good power. Bed was soft but comfortable. Staff throughout the hotel were friendly and helpful. Pool is small, sauna is great. Pool not too clean/ Two discarded plasters on the side. Location is unbeatable.
AAnonymous UserAccording to Ctrip, the rating of the hotel is less than 4.5 points. In fact, it is still good. The hotel is quite big, with a comfortable lobby, and a bar on the first floor, which leads to the terrace outside. There are tables and chairs on the terrace, where you can drink tea While enjoying the fresh air, the air here is very fresh...
GGuest UserIt’s a fantastic place, all around. It’s very large, so plan accordingly. (The gym and kiddie care are far away from the entrance and restaurant.) The restaurant is exceptional and they don’t gouge you. It’s more than elsewhere, of course, but not by much. Will stay there again. PS the pool is really good too, but bring a swim cap or they’ll make you buy one. Jacuzzi is so-so but clean enough. Also a dry sauna. They could use a swimsuit spinner in the ladies’ changing room, though.
LlimhansGreat place that I will definitely recommend to anyone. Location is central, easy to get to almost anywhere. Reception staff are friendly and resourceful, providing informations that you’ll need (such as things to do and places to go in Galway, tours available, and even the best pubs and food areas around) during check-in.
Common area is simply amazing. Room is clean and cosy with comfy beddings. Bathroom is clean and considerably big.
10/10 experience over here!
RRINAThe service we got at reception was great. Jonathan was very helpful and advised on where to go, eat, places to visit, etc in Galway We were upgraded to a bigger room on 2nd floor which was huge. .the box of chocolates as welcome gift was a very nice gesture! Ava had our room serviced and cleaned to a great standard The bathroom was big and shower pressure was amazing. Breakfast was good too, with variety but same on all 3 days.
I would highly recommend and would definitely stay again if ever visit Galway again.
GGuest UserAbsolutely fantastic time. The room was very spacious, the bed was really big and comfortable too. Jesus at the restaurant was very friendly. Nothing was too much trouble for him. Plenty parking spaces. Taxi into town between 7-10euro.
I would definitely recommend getting the breakfast, they have fantastic choices, everything was delicious .
I will definitely come back to this hotel. Galway is absolutely amazing too, maybe a 15min walk into centre, but taxi was cheap so that's how we travelled.
GGuest UserWe stayed on the 5th of September. It's a beautiful hotel.
We enjoyed everything about this place except the unbearable heat in the room. It was impossible to sleep. There was a portable fan but it was very noisy.And even when it's on, it wasn't helpful. No air conditioner. We had a very poor sleep.
And no matter how much we enjoyed the gym, swimming pool, food, friendly staff and the atmosphere of the hotel, we would not stay here next time.
BBileskaNice hotel, But I was disappointed with the cleanliness of the bathtub. When I added hot water to the bathtub, a lot of dust and even a hair came out.
I had to wash and rinse the tub several times to get it clean.
I understand that hotel service is low in Ireland, but this is a 4-star hotel. The price for rooms is high for Europe. It would be great, at least nice to clean.
Breakfast was great, delicious.
GGuest UserI couldn’t ask for anyone better than Amanda to have checked me in.She was beyond helpful,cheerful and very considerate.The hotel is lovely,close to hospitals but has no pool if you need one.It was crazy busy but there wasn’t a sound at night.I would stay again for sure.
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