New Hotel.Friebdly staff.breakfast was ok.I do not recommend if you dont have a car.Clean and spacious room but sometimes a bad smell in the room i dont now from where maybe from the toilet sink?? Bit far from Bilbao city center but there is a train station 3 min walk if you are a commando!!!
Gran hotel tanto por su ubicación como por sus servicios. El personal de la recepción super agradable y el personal de limpieza igualmente. El desayuno buffet muy variado con unos productos locales de calidad. Repetiremos seguro en nuestra próxima visita a Durango.
Buena atención, amabilidad del personal, esta fácil de llegar, con servicios de restauración cercanos. Por poner un pero no había en el baño algún elemento de jabón o similar salvo el jabón con dosificador. Espaciosa la habitación. Confortable. Acceso a la wifi y uso de ordenadores en la sala central, buen detalle. De hecho ya estuve alojado hace un tiempo. Me gusta mucho la zona, para andar , hacer monte.....
Staff were really friendly and accommodating. A bit further out from city centre than initially anticipated and not in the nicest part of the city but fairly accessible from the local metro station.
Les + :
Mention spéciale à l’ensemble du personnel rencontré au sein de l’établissement qui est sympathique et professionnel, l’emplacement est super et les services proposés également (spa, variété du petit dej, horaire check in-out)
Les - :
Le prix du parking qui pourrait être un petit peu réduit et l’insonorisation entre les chambres et couloirs.
O hotel centralmente localizado com uma cama e banheira de boa qualidade, o nosso quarto também TEM varanda e manutenção diária, o pessoal de recepção era amigável e a máquina TEM a opção de chá e café gratuito 24/7. Não posso comentar o pequeno-almoço porque não optámos por isso.
Very friendly staff, it's a piece of heaven nature all around, it was a bit way from my route but it was so worth it. The food was good as well and not to expensive. The room was clean and spacious with a view to the valley. Great Place.
Um pessoal que sorri muito bem em francês, mas os dois pontos muito maus são o quarto PMR no piso diretamente em acesso elevador e, sobretudo, o acesso de todos os outros clientes que, com ou sem crianças, não têm respeito pelas pessoas Quartos.
O pessoal da noite que está abaixo (não fechado) ouve as crianças, correr e gritar não diz nada e isso até 23H 30.
Restaurante é mais um snacking do que um restaurante Qualidade Relatório Preço Muito caro mas de onde a tarifa certamente.
Lamento, porque os quartos são grandes e limpos com pessoal de acolhimento e restaurante muito sorrindo.
Muito bom
129 avaliações
8,9/10
Preço a partir de
R$ 366
por noite
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8.5/10
Very Good
GGuest UserThe pension is easy to find, and staff are very helpful. Beds are comfortable; coffee and tea are available; everything is clean.
The only difficulty might be is there is only one bathroom for all the guests. We were here in low season, so didn't have much difficulty, but I can imagine problems in the high season.
The pension is in the old part of San Sebastian, so visiting the most picturesque parts is easy, as is visiting nearby villages.
Local food is excellent.
I highly recommend this pension; excellent value for your money. It's the best base for exploring this part of the Basque Country.
GGuest UserThe lady at the front desk was very friendly and enthusiastic when we checked in, asking if we needed a map and briefly explaining the surrounding routes.
The water pressure in the bathroom was a bit low, and switching between the showerhead settings required some guesswork.
Breakfast had a decent variety of choices.
It's only about a ten-minute walk from the Guggenheim Museum and the airport bus stop. It would have been better if they had provided information about the airport bus service being suspended on May 1st, as we checked out on Labor Day and waited at the bus stop for over half an hour for nothing.
GGuest UserThe hotel is located just a few minutes by bus from the bar area.
The exterior looks old, but the interior is very nice and clean.
The bed was fluffy and I slept well.
There's a supermarket nearby, so you can easily stock up if you need something.
The breakfast selection isn't that extensive, but it was more than adequate. And it was very delicious.
I'd love to stay here again the next time I visit San Sebastian.
GGuest UserA very new & clean hotel.
Need to take a bus ride to old town via bus or cab.
Journey is abt 15-20mins.
Breakfast at the hotel was decent.
Bed was comfy but not the sofa bed, which can feel the metal frame when my kid sleep on it.
Relatively value for $ if don’t mind the bus journey. No amenities around the hotel.
Good for people who drives as there is free parking available.
BbaraoGuild**”BAD: Beware of the 'Upgrade'”**
Our priority when booking was the room size and budget, so we reserved a 32m² City View room.
At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed.
However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded.
I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day.
Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better.
The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room.
While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests.
In the end, we ended up paying the €25.
**Beware of the 'Upgrade.'”**
Tticoeur090On m'a demandé une bonne dizaine de fois si j'étais cliente de l'hôtel car c'était pendant le festival du film. J'avais l'impression de les déranger car j'étais là en simple cliente et non comme invitée du festival. Ou ma tête ne devait pas leur revenir... Quand on paie un hôtel 2 fois plus cher qu'en temps normal à cause de ce festival et qu'on a l'impression d'être un intrus constamment epié... on se dit que l'hôtel n'avait qu'à fermer ses portes aux ”simples” clients pour l'occasion.
GGuest UserNice hotel with ample parking. Excellent location for exploring the city. You can walk to Casco Viejo in 15 minutes, and the metro stop is also nearby. The breakfast buffet is very good and extensive, with a huge selection. The only downside was the strict rules around the pool, which is also part of a sports club. This meant the children couldn't really play there.
GGuest UserThis hotel is an excellent choice for a seamless travel experience. Its biggest advantage is the incredibly close proximity to the airport, making it perfect for an early flight or a late arrival.
I was highly impressed by the spotless cleanliness and the high level of comfort in the rooms. Despite being near the airport and a major highway, the hotel is remarkably quiet, ensuring a great night's sleep. The free parking is a significant bonus for those with a rental car.
The service was consistently efficient and professional, from a smooth check-in to a quick checkout. The complimentary breakfast was more than adequate, offering a solid variety of hot and cold items to fuel your day.
My only minor niggle is that the hotel feels a bit overpriced compared to other nearby options. However, you are clearly paying for the sheer convenience, reliability, and those specific perks like free parking.
If your priority is a comfortable, quiet, and hassle-free stay right by the airport, this hotel delivers perfectly.
HHosanChoose the hotel for its proximity to the Intermodal bus interchange. We walked to all the main tourist attractions from the hotel. Bilbao is a very walkable city.
What sets this hotel apart is the friendliness of the staff. The front counter team is genuinely friendly and helpful. Special thanks to Noemi who went out of her way to help us and gave advice on airline lost luggage.
The room is spacious for our needs. The king bed is super comfortable, with just the right firmness. Linen is plush and pillows are fluffy. It has a simple yet functional tea-making facility in the room. The room came with USB charger by bedside, which is essential for today's travellers.
We love the bathroom. Well-lit, full-size shower with strong water pressure. You will find the basic amenities (Toothbrush etc) in the bathroom.
The cleaner did a good job with the room. The hall and public areas are all spotless. Judging based on the interior, the hotel might have been refurbished not that long ago.
GGuest UserBeautiful rooms with nice bathroom, great shower.
Soundproofing could be better.
Having a bath a hear the tv from the next room, should not be possible in a hotel like this, also the slamming doors, was not great.
Staff in the hotel are super, from housekeeping till reception.
The restaurant is fantastic, fantastic wines.
And probably one of the best burgers I ever had.
If you stay at this hotel, you have to visit this restaurant. I simply loved it.
Free parking near the hotel, even with vans or minibuses.
Despite the fact that soundproofing could be better, next time in San Sebastián, this will be my first choice.
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