Hotéis com Parking em La Altagracia, Dominican Republic

Upon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com

Good Hotel, friendly service. Good quality for money.

Bathrooms need some renovation. After taking a shower, the whole bathroom gets wet. Also,breakfast options should be made more foreigner friendly as well as employing people who can speak English. Overall, it’s a comfortable place to lodge with big comfortable beds and nice swimming pool.

My first order with room service ended in a shocking experience — the delivery staff stole money from me. I immediately informed guest services, who said they would contact security, but no one ever followed up with me about this terrible situation. Housekeeping was wonderful, but the rest of the staff left much to be desired. The beach experience was equally disappointing. You can’t enjoy the shoreline without being harassed by vendors trying to sell you everything imaginable. Walking on the sidewalk is nearly impossible due to the number of trucks, golf carts, and scooters used by workers. On top of that, the seaweed problem is out of control — piles and piles of it make the beach completely unenjoyable. Overall, I will never stay at this resort again.

nice place

Gute Lage, direkt am Flughafen von Punta Cana. Der Shuttle Service Mitarbeiter wie auch alle anderen Mitarbeiter waren sehr freundlich . In der Nähe des Hotel waren mehrere Restaurants , eine Eisdiele und eine Apotheke.

靠譜不踩雷全包酒店 餐廳裏的飯都不錯 酒店本身很好但通過攜程訂的話不出問題沒事，一出問題就找不到人能幫忙解決了，攜程跟酒店相互踢皮球。比如我們因為航空原因晚到 攜程不給往後延一天入住 等我們到酒店住完走的時候酒店都説如果是直接跟酒店訂的可以給延。攜程不給延期也不給退款

The hotel itself is very beautiful and cozy, but what disappointed us was the service. Most of the staff were impatient and unhelpful. One of the sports bar staff even cursed at us in Spanish, thinking we didn't understand, and that was only because we hadn't yet chosen the snack we wanted. Another thing that took us by surprise and upset us was the availability of the restaurants, practically ALL closed. The hotel description lists several options, but only the Italian, Dominican, and Japanese restaurants were open, causing overcrowding. We were only able to book dinner at the Italian restaurant, and we returned the next day to the general buffet, which, although large, had few options and variations of food. The cuisine is different, the meat is different, but that's to our taste. I had asked the hotel in advance for a different arrangement or something special because I was on my honeymoon, and they didn't even respond and upon arrival they could give us a honeymoon room but only for the payment of 70 dollars, but anyway, we didn't let that spoil our rest, but among the resort options I've been to, I believe that in terms of service, organization, entertainment and food this was the ”weakest” of all, what really captivates is only the landscape and the location, because the other things are all ok to weak. Oh and if you're looking for entertainment, be aware that the games available at the sports bar are all paid, from 1 to 3 dollars per machine.

Hola una sola persona atiende en recepción y en el Restaurant, no limpian la habitación en los 3 días que me quede no cambiaron toallas. La ubicación es céntrica.