Hotéis com Wifi em Texas, United States

"Situated in a great location in the heart of the city in Downtown Houston with convenient access to the MetroLine Rail which is less than a 5 mins walking distance (Red line from Main Street and Green and Purple lines from Rusk Street). I was able to move around the city fairly easy. For hotel facilities, I liked that there was a gym with free access, which included TV entertainment and a free-access laundry room with both washing machines and tumble dryers. There were drinking water fountains on each floor corridor for guests to refill on water and keep hydrated instead of requesting for more water bottles in their rooms. There were also vending machines available if preferred. I was a little underwhelmed with the appearance of my first room. The weren't clean from the outside which affected my view. The bathroom mirrors were stained and the room space felt small even as a single guest. There was no mini fridge which I've found to be a hotel room standard and it would've been practical for storing cool drinks and snacks especially in the Texas summer heat. However, there was manually controlled air conditioning which helped. There was also no safe in my room for me to store my valuables and important travel documents which I found puzzling. Hence I requested a room change which the staff assisted me with. The second room was much better as it was a larger space which included an additional arm chair along with a small kitchenette (mini fridge, microwave and a wash-hand basin). The room was cleaner, however there was still no safe. When I enquired about it, I learnt that only some of the rooms have safes which is odd to not to be a feature in all the rooms, so I shared this feedback. Overall, the room decor was simplistic and suited towards business trip/travellers which I didn't mind. However, the rooms could be refurbished to look more modern and minimalist. The staff were okay. They were helpful in assisting me with a room change when I wasn't happy but I didn't feel like I received exceptional customer service from any particular individual. Upon arriving, I didn't feel properly welcomed and informed about the facilities and a few staff members came across a little nonchalant in addressing queries and issues. For example, I requested a mini fridge to be added to my first room on day 1 which was meant to arrive the same day but instead arrived at my new room the following day when I made the room request showing a slow response time for when I actually needed it. Also my checkout process was very quick and I was informed that my deposit would return to my original payment card within 5 working days which did not happen and I had to follow up with manager who said he would email me to check in on the progress of the refund but I never received any further communication. I had to raise the issue with card provider who told me the the payment was marked as a pending refundable deposit and should the hotel not confirm my refund, then it would automatically be refunded back to my account after 30 days. It was extremely frustrating having to wait an entire month to receive a deposit, when I stayed in other hotels during my time in Texas whereby the deposit refund was instant upon me checking out. Needless to say that my overall experience was okay but could've been better, especially if I was staying there for the entirety of my trip. A few days staying there was enough and I would rate it a 3* rather than a 4* hotel realistically."

"No geral é muito bom, serviço de recepção, eficiência no trabalho, café da manhã rico, instalações e ambiente, higiene dos quartos, etc. A razão pela qual o serviço recebeu um ponto a menos é porque um recepcionista cometeu um erro e roubou minha taxa de quarto do meu cartão quando comprei água ontem à noite (reservei através do Ctrip, paguei com Alipay e paguei antes do hotel). foi debitado da conta Ctrip), no geral eu recomendo este hotel."

"O hotel é Muito bonito, e o pessoal do valete e do bellhop foram excepcionalmente amigáveis.A localização é excelente, à direita do Rio, e a cama estava muito confortável. O chuveiro teve grande pressão de água; no entanto, se você é alto, a posição de cabeça de chuveiro não é idealmy marido é 5’10” e teve que se apertar para o usar. No passado dia, a toalha estava bloqueada e afundada no chão, o que era frustrante, especialmente porque havia SIDO usado pouco papel higiénico. A maioria Das pessoas consideraria que o excesso de água de banho era UMA questão urgente que requeria atenção imediata.Pedimos ajuda, MAS ninguém veio. Parece que o pessoal supostamente esperava, pois tivemos algumas horas antes do check-out, o que era decepcionante. Como resultado, o MEU Marido teve que ir para o chão para usar o banheiro, e nós tivemos que navegar por água de banho no chão enquanto ficamos prontos."

"The room was great! There can't be service if no one is at the counter. This place is so confusing. Indigo has one side and everyone has to check in there. No one is on the Holiday Inn Express side. Let's just say lots of walking and trying to figure out where to go good luck! The free breakfast was just ok. If they gave me a room credit I would stay here again, they at least owe that. Parking is a rip off, almost $50 per night!!"

"O quarto era ótimo, exceto pela geladeira que estava faltando. A moça que me registrou não quis perder tempo explicando o novo sistema de pagamento de estacionamento. Baixando/digitalizando e pagando pelo estacionamento no seu telefone. Ela apenas disse ”faça, é autoexplicativo”. Bem, eu fiz e no dia seguinte, não funcionou, não consegui sair do estacionamento... Bagunça total! Isso aconteceu várias vezes com o novo estacionamento... Inconveniência total, os scanners nunca funcionam, eles argumentam que você não pagou quando você tem provas no seu telefone de que pagou! Provavelmente nunca mais ficarei aqui. Um adicional de US$ 18 por noite para estacionamento é ridículo! Não aumenta a segurança. Estou hospedado aqui há anos, isso é simplesmente absurdo!!!"

"不错，还行吧hdzhjnvccdyujbijgfxvbjjhcbnjgcvjifffbnkjgfch"

"Variety of breakfast is better than surrounding hotels. Need to request late night shuttle service because it ends at 22:30, though DFW works very late in its flight schedule. My kid, by the way, enjoyed the stay, but he left his toy mascot formed otter. If someone at the hotel catch it me it is very much appreciated. (It isn't a fault of the hotel.)"

"Went for summer and love the kid friendly atmosphere"

"Reservamos um quarto para deficientes para meu marido, que é cadeirante, mas a disposição do quarto e do banheiro não era de fácil acesso. Ficamos animados ao saber que eles tinham um serviço de transporte gratuito do hotel para o aeroporto e que poderíamos deixar nosso veículo pessoal lá por US$ 10 por dia, em vez de no aeroporto, que era muito mais caro. O serviço de transporte chegou no horário e era acessível para cadeirantes, o que foi fantástico! No entanto, ao retornarmos, o serviço de transporte NÃO era acessível para cadeirantes, e o hotel negou ter um serviço de transporte acessível para cadeirantes (acho que sonhamos com nossa partida). Acabei tendo que deixar meu marido deficiente no aeroporto, viajar em uma van velha e ir sozinha ao hotel para pegar meu veículo pessoal e retornar ao aeroporto para buscar meu marido. Os funcionários do hotel foram muito simpáticos durante a nossa estadia, mas foram muito rudes na nossa volta e agressivos quando solicitamos um serviço de transporte acessível para cadeirantes para o nosso retorno ao hotel para pegar nosso veículo. Eles chegaram a nos dizer que não ficamos com eles, mesmo eu ainda tendo a documentação/confirmação da reserva. Isso foi muito decepcionante."

"Finalmente, passamos todas as noites em Dallas neste hotel. O café da manhã era simples, mas bom. Máquina de café 24 horas. Eles até nos levaram e buscaram no aeroporto todos os dias, já que tínhamos um passeio pela cidade no centro de Dallas e a estação do DART ficava bem no Terminal A do aeroporto DFS."