This hotel boasts a superb location, close to public transport and shopping areas, making it incredibly convenient for getting around. The room size is on the smaller side with a compact layout, but it's very clean and the facilities are complete and perfectly adequate. The front desk service was attentive, and check-in was quick. For the high prices in Tromsø, it's a hassle-free and comfortable option, definitely worth recommending.
The hotel is centrally located near most tourist spots and meeting points for tours. The breakfast is nice with a variety of food but would be even better if there can be variations between days. There is also a gym and sauna overlooking the harbour. A nice place to stay in town.
Nice, simple hotel with double bed, a small desk and closet bathroom but for the price, it was good enough for one night. Close distance away from Port, shopping mall, and tourist information as well as the Airport.
The man at the desk was very helpful getting us in to another room when the TV didn't work.
A cozinha é boa, tem cozinha e área comum, também fornece chá gratuito, café e snacks.No entanto, a cozinha comum fecha às 10:00 pm, é um pouco incómoda para isso.O WiFi também é um pouco fraco, por vezes o telefone não Pode conectar.
O hotel oferece uma vista privilegiada da pista do aeroporto. Os quartos são minimalistas, com apenas cama, TV e banheiro; não há frigobar nem chaleira. No entanto, a vista da área comum do 11º andar é fantástica, e foi por isso que reservamos o hotel. Naquela noite, vimos a aurora boreal da varanda.
We were notified that the elevator was out of order in the first day of check in, it was terrible to carry luggage up to the 4th floor. We spent three nights there, unfortunately, the elevator was not repaired on the day we check out. But the staff is friendly and the the cookies provided at the snack bar is good!!
We had a fantastic stay at the Dock 69 39 hotel. Super clean, very cosy, quiet and comfortable. Location is good, 10 min - 20min walk to all the meeting points to catch your experiences. Easy access from the airport with 42 bus. They offer a great breakfast selection so it is definitely worth it to add this option to your booking. The rooftop spot is also cool to go and check if the sky has some activity. The upper dock restaurant provides a great selection of the meals, very tasty as well. The only thing that is not worth paying (30e per person) for is a spa and sauna. If you are a regular user of sauna you will be very disappointed, we booked 1h30 min and when we came to use it, it was totally cold, we needed to wait 30 min to heat it up...the view is on another hotel bedrooms and cold swimming pool is used by another guests that didn't take shower after session in sauna. The resting place is so small, that you can't rest. No fruits, or other beverages, only water from the tap. If you are an occasional user and you don't care, you can try it. For us it is something that should not be charged additionally as it is not worth it. Overall this is a great hotel to enjoy Tromso. We can really recommend.
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86 avaliações
9,3/10
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€ 146
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8.7/10
Very Good
AAmy TsukaharaThe atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed.
The shower was also very large and decent water pressure and temperature control.
The breakfast was amazing! Many options and very delicious!
The view from the room was spectacular and the staff accommodated my request for a higher room.
The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience.
Overall, the stay was amazing.
とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。
シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。
朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。
客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。
唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。
総合的には、とても素晴らしい滞在でした。
GGuest UserPros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
GGuest UserThe location is amazing! All the pick up spots for the activity were 3-10 mins walk. However, the nightmare started when we got to the room to realise that the bin was full….
We tried to talk to the front desk but it was late in the afternoon and we were told no one from room service is there and we can’t change room cos they full….
Even though the next day in the morning a bus full of tourists came and I don’t believe that many checked out in few hours
Again location is good, but it is not a cheap price you’re paying for the bare minimum of cleanliness
ZZhijunThe service was great. It's close to the city center, about a 10-minute walk to the northernmost McDonald's 🍔, and the Arctic Gate is just 3-5 minutes on foot behind the hotel. The hotel's 12th floor has an open-air rooftop, offering a fantastic view of the cable car 🚡. If you're lucky enough to catch the Northern Lights, it's an excellent viewing spot with an unobstructed sky. The hotel breakfast was a bit monotonous (Western-style), though smoked salmon was plentiful, and there were some local specialties. I found the first-floor restaurant not to be great value for money for dinner. The 10th-floor restaurant requires a reservation in advance, and if you get a window seat, you can see the Arctic Cathedral ⛪️ across the fjord. The food there was delicious and much better value than the 1st-floor restaurant. In Tromsø, it was the best restaurant I've been to (in my personal opinion). The hotel lobby on the first floor has a very convenient taxi calling machine; you can wait in the lobby and then directly hop into the taxi when it arrives at the door.
RRavissara S.The room is spacious and clean. Great view from the room's window. I really like the room layout and it is beautifully furbished. The kitchen is great because it comes with A COMPLETE set of kitchen utensils. You will never run out of anything. This is also my first time staying in an apartment-like hotel in Europe, so I was impressed by the dishwasher. The floor is also warmed, which I like. Especially, in the bathroom, my feet didn't feel cold at all, unlike other places. I could not use the kiosk to check-in, but it worked just fine on my iPhone. I was worried about using smart key in my iPhone, as I read a lot of complaints from other reviews. However, it worked perfectly, including the entrance, elevator, and my room. I had no issue at all despite my thick phone case. During my stay, I met no staff. Luckily, there was not any issue, so everything was fine. Lastly, the location is the best. it is located in the centre, and there are several supermarkets nearby. Overall, it is a great place to stay and the price is very affordable. I think I will stay here again if I have a chance to return to Tromsø.
AAnonymous UserThe location is super convenient, right in front of the cathedral. Many day tours meet up downstairs, which is fantastic! The hotel breakfast was also very satisfying. I was so happy to see the Northern Lights in Tromsø! You can consider a day tour or just walk to the pier. As long as it's a sunny day with a high Aurora Index, you'll be fine!
GGuest UserThis hotel boasts a superb location, close to public transport and shopping areas, making it incredibly convenient for getting around. The room size is on the smaller side with a compact layout, but it's very clean and the facilities are complete and perfectly adequate. The front desk service was attentive, and check-in was quick. For the high prices in Tromsø, it's a hassle-free and comfortable option, definitely worth recommending.
GGuest UserThis hotel is at the waterfront right in the center of town. It offers excellent value! Afternoon tea, buffet dinner, breakfast and free tea/coffee all day are included in the price. There's a sauna on the 5th floor together with a small gym. A jacuzzi is available for a small fee. Bus 42 from the airport stops just behind the hotel so it's less than a min walk to the reception. The staff are friendly. The room is clean and quite spacious. Best value in town! I'll definitely stay here again.
GGuest UserThe hotel is outdated and is scheduled to be refurbished in 2025 or 2026.
The lobby is ”super” small with no design theme (for what that matters).
My room was small and poorly laid-out...plus, the bed was so soft it was uncomfortable and I knew my back would suffer, so I placed the thin topper on the floor and slept on that.
Once housekeeping left at the end of the day you could not obtain extra blankets or pillows...all I had was one small, rectangular pillow....I did not get a good sleep!
The gym could only be accessed by climbing a narrow, winding set of stairs...I never got there.
The front office staff was amazing...so pleasant and accommodating....despite all the demands placed on them.
I was thankful I was only staying for 1 night.
AApenghalouIt's a 15-20 minute walk from the airport. The restaurant and bar on the 11th floor (where you check in, have breakfast, and get your welcome drink) offers breathtaking panoramic views of the fjord. The room itself was clean, tidy, and comfortable, with an industrial design. There's a parking lot downstairs, and it's convenient for shopping at nearby supermarkets. You can find more tips on Xiaohongshu.
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