nice to have buffet breakfast every morning (albeit limited food options). the location is far from city centre, suitable for people with good fitness and don’t mind walking to and from the centre as there’s no public transport basically - polar summer, no problem; polar night, weather may make the walk harder. staff were friendly and helpful. cooking amenities and dining space were adequate and guests could enjoy dinner together after cooking. there’s a polar bear sign at about 50m up the road from the hotel, and the mountain view was great especially covered with snow.
Uma atmosfera maravilhosa e confortável.Um pequeno-almoço terrível!Um Pessoal Muito atento e hospitalizado que respondeu a todas as minhas perguntas e ajudou felizmente com tudo que precisava.Uma cama Muito confortável e Quente.A sala estava limpa e espaçosa.
A atmosfera era tão grande que, Mesmo em dias tempestades, tive um tempo cheio de tempo sentado no lobby e desfrutando do ambiente e refrescamento.
Só havia algumas áreas para melhorar:
- o champô, o condicionador, o sabão corporal e o sabão de mão tinha um forte centeio. Eu sugeri que o pessoal oferecesse opções incenseadas, e eles fizeram nota disso.
- um dos portos de carga USB no quarto não funcionou bem, e a colocação de algumas saídas foi um pouco inconveniente.
Em geral, tive UMA estadia fantástica e teria certamente de voltar a custar este hotel.
A atmosfera é boa e confortável.O pequeno-almoço também é bom.O Pessoal é Muito cuidadoso e amigável, eles respondem educadamente a todas as minhas perguntas e estão dispostos a responder se necessário.A cama é Muito quente e confortável.A sala é Muito limpa e suficientemente grande.
A atmosfera é realmente ótima. Mesmo EM DIAS de tempestade, EU posso sentar no salão desfrutar de atmosfera, comida e bebida, e passar um tempo cheio.
Só Queremos dizer UMA melhoria.
O cheiro de água para lavar cabelo, cuidador, revelação e líquido para lavar as mãos é bastante forte.Quando sugiro Ao Pessoal que escolhesse SEM especiarias, ele me Fez UMA nota.
Um Porta de carga USB no quarto de hóspedes não Pode funcionar normalmente, e acho que algumas configurações de cadA seção são um pouco difíceis de usar.
Em geral, é UMA férias Muito agradável.Definitivamente Quero USAR o hotel novamente.
the staff was super helpful. the room was spacious and clean; with generous heating to boot! the floor of the bathroom was heated, which i thought was a nice touch. the breakfast was tasty with variety of foods to choose from. i especially enjoyed the scrambled eggs. the location is superb, too. it’s the first drop off and pick up point of the airport shuttle bus. the bed was comfortable and the duvet was clean, crisp, and super warm. one thing i missed was maybe a refrigerator, but you don’t necessarily need one, so not a big deal anyway. overall a pleasant stay!
Determinar um quarto, o Resultado é que há duas quartos. Há UMA surpresa especial. O espaço do Salão de estar é Muito grande. Você Pode fazer um pouco de comida simples. O quarto é Muito amplo. O calor do quarto é Muito bom. O foco é a localização Muito conveniente abaixo é o supermercado!
Esta é UMA Casa de madeira de acampamento, e a atmosfera global é Muito boa.Este hotel inclui também o pequeno-almoço. No geral, estamos Muito satisfeitos.A Casa é Muito grande e a cozinha é Muito conveniente.Vale a Pena recomendar
Great location, facilities, staff and breakfast buffet.
Lobby fireplace and good wifi

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81 avaliações
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9.4/10
Amazing
AAmy TsukaharaWonderful atmosphere and very comfortable. Terrific breakfast! Very attentive and hospitable staff who answered all of my questions and happily helped with anything I needed. Extremely comfortable and warm beds. Room was clean and spacious.
The atmosphere was so great that even on stormy days, I had a fulfilling time just sitting in the lobby and enjoying the ambience and refreshments.
There were only a couple areas for improvement:
- the shampoo, conditioner, body soap, and hand soap had a very powerful scent. I have suggested the staff offer unscented options, and they made a note of it.
- one of the USB charging ports in the room didn’t work well, and the placement of some outlets were a little inconvenient.
Overall, I had a fantastic stay and would definitely cost this hotel again.
とても雰囲気が良く、非常に快適でした。朝食も素晴らしかったです。スタッフの皆さんはとても気配りが行き届いていて親切で、私の質問にもすべて丁寧に答えてくださり、必要なことがあれば喜んで対応してくれました。ベッドはとても暖かく、寝心地も抜群でした。客室は清潔で、広さも十分でした。
雰囲気が本当に素晴らしく、嵐の日でさえ、ロビーに座って雰囲気や軽食・ドリンクを楽しむだけで、充実した時間を過ごすことができました。
改善点を挙げるとすれば、ほんの少しだけあります。
・シャンプー、コンディショナー、ボディソープ、ハンドソープの香りがかなり強かった点です。無香料の選択肢があると良いのではないかとスタッフに提案したところ、メモを取ってくださいました。
・客室内のUSB充電ポートのうち1つがうまく作動せず、また一部のコンセントの配置がやや使いにくく感じました。
総合的には、とても素晴らしい滞在でした。またぜひこのホテルを利用したいと思います。
GGuest UserI stayed in a 4-person dormitory, and while it was okay for me, the space for suitcases was limited. It could get quite challenging if all guests had large suitcases, so I'd recommend bringing a backpack instead, as you can also use the lockers provided. I was on the top bunk, which meant I had to use a power bank to charge my phone.
The shared kitchen area had a fantastic vibe, and I really enjoyed chatting and socializing with other guests there. For transportation in Svalbard, you can take a bus or taxi between the airport and the city center. Conveniently, a bus stop is right next to the hotel. Although it's a bit outside the main town, the prices are reasonable, and the breakfast is delicious, so I'd definitely recommend it.
KKangrdxianshengThe hotel restaurant is great, the room is very warm and has a snow view. It is suitable for two people to live in. The hotel breakfast is very good. There is free tea in the lobby. It is very Nordic style. The room has good hot water and a bathtub. Recommended for the Arctic region
GGuest UserThe guest rooms are divided into several buildings. Since they were in separate buildings, I wore warm winter clothes when I needed to go to the reception building for meals or other reasons.
As a result, the separate buildings were only occupied by guests and kept quiet. Also, since they were far from the city center, there were no other people around.
Each building had a shared shower, toilet, refrigerator, kitchen, and kettle. There were no TVs, but the Wi-Fi was strong and not an issue.
Breakfast was a buffet, and the quality and quantity of food was more than enough.
GGuest UserConsidering the cost of living in Svalbard, I was initially looking for a budget accommodation, but the photos I saw in the reviews were very attractive, so I chose this hotel. In the end, this was the right choice.
Location: It is a very convenient location, just a 5-minute walk from the center of town, and within a 10-minute walk from the sea, clock tower, and sake brewery.
Scenery: I was able to enjoy the magnificent mountain views from the large windows in the room.
Room comfort: It was spacious enough for one person, and it was equipped with central heating in the winter, so I was able to stay comfortable without feeling cold. There was a lamp by the pillow, and it was bright enough.
And the WIFI was fast and problem-free.
Shared bathroom: It was very clean, and even though I shared it with many guests, the toilet and shower were always available when I needed them.
Breakfast: The repertoire was consistent, but the bread and baked goods were freshly baked and crispy.
The croissants in particular were delicious, and especially so when eaten with salmon and cheese.
Tour: Although I didn't book through the hotel, the tour company's bus came to pick me up at the bus stop in front of the hotel, so I was able to join smoothly.
Overall: I stayed a total of four nights, and my stay was so comfortable that I wanted to postpone my flight until the day before departure and stay an extra night.
YYANBreakfast was rich! Choose a lot of these! This hotel is the only 4-star hotel in Svalbard! There are saunas and outdoor baths! It's warm inside the hotel! Also close to the local supermarket! Environmental facilities are really good, love his sauna! It's so comfortable!
LLiufengxiatianA warm and comfortable place, the most kind is that there is a beautiful girl at the front desk who has been working hard to help me in Chinese, which makes me feel relaxed and kind without foreign languages.
MMao♡ZhangThis is a camping wooden house and the overall atmosphere is very good. This hotel also includes breakfast, and overall we are very satisfied. The house is large and there is a kitchen, so we are very convenient to cook. Recommended
MMoyynaI set a bedroom. The result is that there are two rooms. The special surprise. The living room has a large space. You can simply cook some meals. The bathroom is also very spacious. The heating in the room is very good. The point is that the location is very convenient. The supermarket is downstairs!
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