The Israeli breakfast was included in the room fee, and was excellent. Indeed, I only needed one other meal for the rest of the day,
The servioce people were excellent. I used the laundry service which was prompt and efficient.
The rooom cleaing service was excellent, by a wonderful Gilipina
Hotel service was extremely bad, i initially booked a room for two adults and was told I nedd to pay the hotel direct for a third adult who was joining us, I was told at reception to book a deluxe room which I did bit upon arriving in the so called deluxe room there were 2 x beds and and 20 minites later, someone came into the room to pull out the sofa bed for the third adult - we ended up paying approx 300gbp for three adualts but only ended up getting 2 beds and a sofa couch - even the woman who came in mentioned we were given the wrong room.
The hot water kept going cold during showers and when the fire alarm went off with ALL electricity going off in thw roo. for approx 40 minutes the staff said this was normal and nothing was able to be done.
It was more the attitude at reception that made things even worse.
This all falls far below of what is expected from the Leonardo group.
Needless to say, we wont be staying there again.
Cheguei à tarde e fui diretamente à praia privada, depois à jacuzzi interior + sauna + estação de vapor + piscina aquecida.
O quarto estava Muito limpo, cheirava Muito BEM e olhou para a piscina e praia.
O buffet para almoço e jantar era delicioso.O pequeno-almoço FOI trazido para a minha sala 😋.
As massagens foram super relaxantes.
Não preciso de dizer que tive um tempo maravilhoso lá.
The service was good, i had a problem with the charging for the car (with the charger company) and they did the bast to solve it, include giving me a free spa in the other hotel of the same company
The service was granted all over the way
Leonardo Club was the perfect Dead Sea trip!
When we needed to change our room because of neighbors who smoked, Tamar handled it politely and immediately.
Shlomit called us several times to make sure we were happy. We have never gotten the attention that Shlomit gave us from any hotel!
Shlomit also recommended the ”wet trail” hike at Nachal Bokek. It was great and it was free.
Shlomit also recommended a hike to ”Zohar Fortress.” What a beautiful and historic place! Also free.
The food was excellent.
The room was spotlessly clean.
The workers were pleasant and polite.
We couldn't ask for more.
Disappointing Experience – Not Worth the Price
The hotel feels very outdated. The room I stayed in had plain, poorly painted walls and overall looked quite old. The bed was especially uncomfortable—it was actually two single beds pushed together, and they kept shifting apart during the night.
The third floor, where my room was located, had a strong and unpleasant smell of cigarette smoke. The bathroom was also in need of serious renovation; everything felt worn and far from modern standards.
Given the condition of the facilities, the high price is definitely not justified. I wouldn’t recommend staying here unless major improvements are made.
The cleanliness in the dining room was not high. Plates were dirty. There was a stage when I asked the waiter for draft beer and I received a bottle. When I told the waiter I said that I asked for draft beer, he simply said no, so I said I was not interested. Then he replied that he had opened it and there was nothing to do in our private pool. The ladder broke. And it took 4 and a half hours until it was addressed. In addition to that, there was a lot of sand in the pool, but it should be noted that there were employees at the hotel who were great and provided good service. The food receives a score of 3 out of five. The location of the hotel is excellent, central by the sea and shopping complex
Perto da praia em Elat, Leonardo Royal Resort Hotel Eilat fica a apenas 4 minutos de caminhada de Marina de Eilat e a 7 minutos a pé de Ice Mall. Este hotel para famílias fica a 1 km de Praia de Mifrats e a 1,1 km de Ponte do Porto.
Aproveite as oportunidades de recreação, como uma piscina externa e uma sauna seca. Este hotel oferece comodidades como Wi-Fi de cortesia, serviço de babá (grátis) e sala de jogos.
Saboreie uma deliciosa refeição no um restaurante ou experimente os petiscos servidos na cafeteria. Este hotel também oferece serviço de quarto (horário limitado). Relaxe com a sua bebida favorita em um bar/lounge ou um bar ao lado da piscina. Há café da manhã (buffet) disponível diariamente, entre 7h30 e 10h30, mediante uma taxa.
As comodidades presentes incluem jornais de cortesia no saguão, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Sinta-se em casa em um de nossos 228 quartos com ar-condicionado, frigobares e TVs LCD. Durante a estadia, as TVs com canais a cabo garantem a sua diversão. Banheiros possuem banheiras ou chuveiros e secadores de cabelo. As comodidades incluem telefones, além de cofres e cafeteiras/chaleiras.
Em Elat, Leonardo Plaza Hotel Eilat fica só a alguns passos de Ice Space e de Praia Verde. Este resort na praia fica a 0,1 km de Praia Papaia e a 0,3 km de Spiral Park.
Passe o dia na praia particular ou relaxe em uma das 2 piscinas externas. Este resort também oferece Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).
Saboreie pratos da culinária mediterrânea no The Galleria, um dos 2 restaurantes neste resort, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Há também petiscos disponíveis na cafeteria. No fim do dia, relaxe com uma bebida refrescante em um bar/lounge ou um bar ao lado da piscina. Há café da manhã (buffet) disponível mediante uma taxa.
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento grátis sem manobrista está disponível no local.
Sinta-se em casa em um de nossos 300 quartos com frigobares e TVs LCD. Nos quartos, você encontra smart TVs 32 polegadas com canais via satélite para a sua diversão, além de Wi-Fi de cortesia para navegar na web. Banheiros possuem chuveiro/banheira combinados e secadores de cabelo. As comodidades incluem telefones, além de cofres e escrivaninhas.
The team was nice and friendly The location is great! Really loved the see view from the room. The room was clean and well organized. We really enjoyed staying there.
The Hotel was very clean including the rooms and all the common areas. Breakfast was great - huge variety, eggs from different kinds, vegetabels from all kind, drink, breads, etc. Only few minutes walk to the beaches or to the stores area.
BBrigitteSThe hotel was very nice, beautiful pool, great ”all-inclusive” service, with drinks and snacks available between the 3 delicious, plentiful meals. There were also surprises left in the room ( wine, chocolate, dates, etc..)
We had a huge balcony, that cpukd have fit 10 people!
The room and bathroom were clean, but not fancy looking. There were little shampoos, conditioner, shower gel etc. Plenty of towels.
Here and there there was a chip in the paint on the wall, but nothing major.
People in the adjoining room were smoking and security was very responsive to our complaint and came twice to get them to stop smoking in the room.
The staff was really nice!
אאהרן הרמןDisappointing Experience – Not Worth the Price
The hotel feels very outdated. The room I stayed in had plain, poorly painted walls and overall looked quite old. The bed was especially uncomfortable—it was actually two single beds pushed together, and they kept shifting apart during the night.
The third floor, where my room was located, had a strong and unpleasant smell of cigarette smoke. The bathroom was also in need of serious renovation; everything felt worn and far from modern standards.
Given the condition of the facilities, the high price is definitely not justified. I wouldn’t recommend staying here unless major improvements are made.
Leonardo Club was the perfect Dead Sea trip! When we needed to change our room because of neighbors who smoked, Tamar handled it politely and immediately. Shlomit called us several times to make sure we were happy. We have never gotten the attention that Shlomit gave us from any hotel! Shlomit also recommended the ”wet trail” hike at Nachal Bokek. It was great and it was free. Shlomit also recommended a hike to ”Zohar Fortress.” What a beautiful and historic place! Also free. The food was excellent. The room was spotlessly clean. The workers were pleasant and polite. We couldn't ask for more.
I arrived in the afternoon and went straight to the private beach, then to the inside jacuzzi + sauna + steam room + heated floating pool. The bedroom was super clean, had a nice smell & was overlooking the infinity pool and the beach. The buffet for lunch and dinner was delicious. Breakfast was brought to my room 😋. The massages were super relaxing. Needless to say, I had an awesome time there.
We had an extraordinary 3 days 2 nights Shavuot experience, everyone enjoyed every moment. Warm welcome, courtesy, professional service! Clean and equipped rooms The children enjoyed the pools and the facilities, and we all enjoyed the food at a very high level. We got the feeling of VIP guests Many thanks to the reception staff and hotel management, we feel that they are making an effort to provide an exceptional service experience.
Great location ! The stuff are very polite and welcoming We want particular to praise the guy in the front desk - I’m sorry we didn’t catch his name - but he is I think Russian. Every time we asked him for help he was so nice and helpful although sometimes the lobby was very busy. Please make sure he gets this compliment.
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