Best bits: small boutique hotel - only 47 rooms set in well manicured gardens; friendly staff throughout the hotel; fantastic pool/jacuzzi/spa and comfortable loungers; excellent breakfast and snack menu for lunch and good evening a la carte menu; small supermarket/bakery /pharmacy opposite; located 20 minutes outside Split but easy access by local bus (stop outside hotel €2.50/person) or Uber €8 (cheaper than taxi); beside one of the main archaeological sites.
Bad bits: none really but more clothes hangers in wardrobes would help!!
Adorei este hotel! O quarto era limpo e novo. A localização era perfeita, com a melhor vista de Split, e você pode chegar ao centro histórico/castelo em 15 minutos caminhando pela bela orla. Fiquei realmente impressionado com o café da manhã. O serviço do hotel também foi muito bom. Os funcionários foram simpáticos e prestativos. Consegui um check-out tardio às 13h, mediante solicitação :) Recomendo muito este hotel aos visitantes de Split!
Honestly, the breakfast is terrible. There is no any option just the eggs and cheese and I don’t eat that because I’m diabetic type one I requested at least smoked salmon and some Roca salads or some other options healthy options on the day. It was really not delicious at all other than that everything else is good. The gym is really smalland the room surface is not really easy to reach. I ordered yesterday at dinner salad. The price is €18 then they charge me €10 to bring it to my room which is crazy.
The hotel is conveniently located on the 3rd floor of an old central building right in the middle of Split. About 30 minutes from airport but do note taxi can only drop you of nearby. Cost with Uber about €30 there is also bus.
The rooms are clean, large and the service waste great. Lovely bed. The room has kettle and fridge which is helpful. Short walk from the harbour and sights which was nice in evening before sleep. Bed comfortable. Overall high standard feeling.
Breakfast and meals can be had in surrounding area, do not lot of places wanted cash only which I found annoying and the costs of food and drink were much higher than expected. That is nothing to do with the hotel but worth mentioning as increased have been steep after introducing the Euro two years ago.
Muito boa localização, no 14º andar de um edifício de escritórios, a 15 minutos a pé da estação ferroviária, da estação rodoviária, do cais e da cidade antiga. (o nível do deck de observação é incomparável). Mas o problema é que as informações de contacto do hotel no Ctrip estão erradas (é o número de telefone de outra empresa de luxo, não deste hotel), e o hotel não tem recepção, demorei muito tempo a contactar. o hotel para fazer o check-in. A imagem 3 nos comentários é o número de telefone correto.
Gorgeous apartment with large sunny balcony. Staff were amazing and lovely breakfast in outdoor sitting area, made to order plus continental buffet. Short walk to main areas in Split. Thank you for a lovely stay
I extended my stay with 2 more nights because the location of the hotel is perfect for my group. The common spaces are spacious and so are the rooms.
But we got a room right next to the lift and the room had a door with the room next door. Because of that, the noise from the neighbors during the last night was pretty disturbing!
And again, the breakfast is somehow disappointing for an hotel from that level. We stayed in a smaller 4 star hotel at the beginning of our stay in Split and the breakfast was much nicer and so was the cappuccino.
Very nice hotel, food in the restaurant is also good
Muito bom
53 avaliações
8,5/10
Preço a partir de
€ 69
por noite
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9.5/10
Amazing
JJohn Kemp-GeeI was somewhat taken aback by your email. I will address your points below.
1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is
In living room and has a direct sea view, no wall view.
- This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves.
2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception.
- There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night.
3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass.
As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day.
- it was explained after check out. I advise you inform guests prior to check in.
4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day.
Our receptionist offered you ear plugs which you refused and you decided to check out on this evening.
- I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website.
5. Our receptionist offered you twice assistance with the luggage wich you refused as well.
- I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance.
I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering.
Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.
SSeat 2AThis is an intimate 5-room establishment situated amidst the alleys of the Old Town, hence cars cannot drop passengers at the doorstep. Easy enough to catch a shuttle bus for EUR 8 from the airport to the bus station at the port, from which a Makarun staff will meet you and assist you with your luggage to the hotel, a 10-minute walk away.
Breakfast is a la carte, as is to be expected for such a small establishment, comprising 3 courses - pastry/toast, eggs of your choice with cold cuts, and a dessert, complemented by tea coffee and/or juice. Food was more than adequate in terms of quantity and quality.
My room was comfortable enough, though 2 issues were noticeable:
* Instead of a flat cotton bed sheet, there was a fitted sheet made of what seemed like jersey, and looked more like a mattress protector.This was pilled and coarse, in contrast to the far smoother cotton quilt cover. When I brought this to the attention of the staff they explained that this is standard for the hotel. Whilst it did not affect the quality of my sleep, the coarseness of the sheet wasn't entirely pleasant
* In the bathroom, the shower was mounted at waist height, hence one either had to hold the shower in one hand, or, if there was a need to use both hands to wash, then one would have to crouch under the shower while it was in its holder. Not particularly convenient.
Overall a comfortable stay in a convenient location, enhanced by the friendly and solicitous Ivan and Mario.
AAobfoodieGreat location, view was amazing and room was clean and nice furniture !
-Staff was very absent and you need a key to get in the hotel and in room. we forgot our key in our room and realised after dinner around 11pm and even though staff should be in hotel until 3am : no one was there . We had to contact by phone only but being Canadian we didn’t have a working phone . We almost slept outside. . We got help from neighbour restaurant.
- staff supposed to start again at 7 am ; we left at 8 without checking out as again there was no one .
- my daughter got her EarPods stolen in our room we could locate them with the Apple app and could see exactly where they were . Again no staff at all in hotel to tell them cleaning person stole. (We are SURE 100% they were stolen as they didn’t leave the room we never brought electronics with us anywhere and the location they were at was 7km away from hotel where we had never been.
- they offer steaming service, I wanted to use it but they told my it took 1 week to fet my clothing back .. we were there for 4 days. Staff offered to bring a steamer to my room so I could do it myself . They never brought it…
-there was a beautiful terrace on the 4th floor but we only found out about it on our last night .
- we wanted to go to a beach and the staff said it was a 45 min walk and that’s only way to go. We walked . Finally when we got there .. we could have takes a trolley for 3euro …. We took it to come back.
-
PPikachuuuuuuThe room does not have a sea view.
This is not like a hotel, more like a villa, the security of it is not very high, as it has 2 entrances.
The entrance from the pool, anyone can access it without a problem.
The swimming pool was quite dirty, it has a lot of bugs floating, and also it has not been regularly cleaned by the staff.
It has a lot of restaurants nearby, and the quality and the price are better than those tourist meals in the old town.
The lift was broken on the first day, second day they informed us it is fixed. But it still has a little bit sudden sinking issue.
I guess Croatia does not have regulation of fix term lift checking, as it does not have any certificate in the lift inside/outside.
If the hotel showed 3 stars and the price is lower. I would rate
The right side of the balcony has a big tennis field on the 2nd-floor level, it is very close, and it was quite annoying that people can look over easily.
The suite does not worth 4 stars. The rug is super old, it has some stains on it.
The Front door lock is looking new, it is safe, but some electricity installation was not installed properly, it looks like you can pull them out easily.
The Electric Safety box is not working with the password, the hotel left a key in there for use.
Breakfast arrangement is well managed for guests with early tour, they could arrange breakfast box including 1 fruit, 3 breads, and 1 yogurt at 06am to 07am.
GGuest UserPro - very close to the Golden Gate and is easy to find. Check in is straightforward. The room is on the first floor above ground so it wasn't the most difficult thing to lift our luggages up.
Con - (1) the actual room looks nothing like the pictures online. The online pictures (taken with wide lens mode) show the room to be much larger and brighter, whereas the room is in fact very small and relatively poorly lit. For one, the bed is literally two footsteps away from the door, and we were struggling to find space to open our luggages.
(2) One of the beds in the room is in fact a sofa bed, but the property did not declare this when we booked. We spent a lot of time trying to book places which do not use sofa beds but actual beds, and so we can't help but feel that we were misled and misrepresented to.
(3) There is a bit of noise. The property is right next to the road and near a pub with some rowdy youths at times.
(4) Facilities are minimal. There is only one chair, and the table is very small. Everything else is basic. Nothing luxurious about it despite its name and the photos.
(5) There is no lift at the property.
We would not have chosen this property if we had a second chance.
YYu Xuan ChinIt was a reasonably good stay on Hvar but do be mindful of the numerous numbers of stairs to get to the hotel and anywhere else within it. The room was not the most spacious but still comfortable, only thing is we had to grapple with mosquitoes every night. Breakfast spread was excellent.
GGuest UserFantastic hotel, 5 minute walk from the ferry terminal and bus station. The resort is small but makes for a quiet holiday which is exactly what we were looking for. We were upgraded to the harbour suite which is a stunning room, although no balcony, didn’t bother us, just to make others aware. Shower gel and shampoo are Ritual branded and smell lovely. The food is fabulous, breakfast is buffet style and dinner (for half boarders) is chosen off the menu. Really high quality and believe they were Michelin recommended for 2024. They even gave us a breakfast bag as we were checking out very early.
The staff are fantastic, very friendly and can’t do enough for you. This was the case from reception, restaurant to the roof top bar. All were great.
The rooftop bar was a brilliant place to sit and watch the sunset and the ferry coming and going.
The pool is covered and heated with a separate area for sunbathing. There’s also a couple of saunas you can use. The smallest gripe, it would be good to trim the top of the trees which blocked the view from the sun terrace.
Would absolutely stay here again for a chilled and relaxing holiday.
GGuest UserService is very good specially Toma which is very helpful to us. Room is beautiful and clean. Highly recommended and the place is very near in the centre. Place also safe even late night.
GGuest UserThis was a rushed booking due to our original hotel not having our booking. Normally I spend considerable time going through reviews etc, but with the Azur Palace (hotel?) it was a case of needs must.
Unfortunately although we had booked a deluxe double in our opinion it didn’t match similar 4 star hotel deluxe rooms. I mentioned this to reception but they weren’t really interested.
Appreciate we were virtually in the centre of split, with space at a premium, but the view of a small alley with graffiti an empty minibar, not even plugged in, an irritating dim light, I think from the a/c that ensured the room wasn’t completely dark. After trying to close it down without success I went to reception, which had a note with a phone number to call. I gave up went back to the room and tried throwing a towel over it.
Also no bar, although there are a few within couple of minutes.
Overall disappointing.
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