Hotéis com Wifi em West Midlands, United Kingdom

I had a really lovely stay at this hotel and would happily go back. The room was spotless, comfortable, and surprisingly quiet, which made it easy to actually relax. Staff were genuinely friendly and helpful without being overbearing, and check-in/check-out was quick and smooth. The location was super convenient, close to everything I needed but still felt calm. Overall, great value for money and a very easy, pleasant stay.

I was very impressed with the room. I had a twin room, it was very clean and felt like the decor was relatively new. The beds were comfortable and the TV was easy to use. There was a small kettle and teas and milk (although no hot chocolate). Small waters. No fridge. I didn’t get much time to explore the surrounding area as I was there for a conference. But if there wasn’t a conference on I would recommend to others to stay here.

Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast. Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.

We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.

Reception staff very friendly and helpful. Good breakfast - bacon beautifully cooked. Hotel bathroom needs renovation - washbasin crazed. One of the reading lights over the bed was broken off.

When | booked this room in the description was the word 'accessable' was in the description, this means it is a wheelchair accessable room, I, by lack of a correct description booked this room, as all of these rooms are right by reception I did not get a good nights sleep, too many people in and out at all hours, I had asked for a quiet room, I was told that if I wanted to change rooms I would have to pay an extra £5.00, this I agreed to, unfortunatly there were no other rooms available, when I asked why the room had not been described at wheelchair accessable which I would not have book as I am not disabled and would not book that room as a genuine disabled person may have wanted it. I was told it was down to political correctness. Woke rubbish strikes again, for goodness sake it is what it is, its wheelchair accessable, as I misunderstood the description so could a genuine disabled person and would possibly not have booked this room thinking it didn't have the right facilities in it!!

The staff were some of the best. Breakfast was adiquate cereal or fried. The accomadation is feeling a little dated. Our Bed had seen its best ,spring were close to the surface of the bed and once in we were afraid to move incase a spring pierced us . Room 116 When you moved it was like a tune from tubular bells. The only mirror for the wife to do her hair the ceiling light didnt work,was reported but nothing can be done due to it being the weekend. Very noisy from outside on the main road traffic you can even hear people in their cars on the phone. Parking was plenty Ideal for walking into town for food and shopping. The wifi didnt work for the 2 days. Ip address could not be found again Reported but again its weekend. Other rooms may be better.

This was my third stay and all was fine - there was a brief power cut and the manager got lights back on ASAP. Only down side was I was given a room on motorway side view three times in a row.

When we arrived at the hotel that I’ve found out that none of the rooms (booked 4 rooms) we’ve booked had AC. I had queried with the staff and apparently none of their rooms has AC. She said they did escalate to this to trip.com as on their website advertised that the hotel have AC. They had a fan but not very good. Asked for spare one but they couldn’t provide. :( For parking, per night £5 which is not mentioned on trip.com. But the rooms were clean, staff are friendly.

The hotel is in a friendly location, convenient for walking anywhere, the environment is very good and clean, the reception is also gentle and polite, the room is very exquisite, the facilities are complete, I stayed for a total of three nights, the room on the first night did not have heating, the room after two days had heating, but it was not always on, I think the hotel adjusted it by itself, fortunately the weather was not too cold, overall I was satisfied