Excellent stay. The hotel is ideally located if arriving by train. We arrived in the morning and were pleasantly surprised that we were able to check in early as our room was ready. Our room was spacious, clean and comfortable with a roomy walk in shower. The only thing that would have improved it would have been some drawer space as it only has hanging space in the wardrobe. All the staff were helpfull and friendly. We had an evening meal and breakfast during our stay and both were excellent. We also made use of the leisure facilties during our stay. Overall would highly recommend and if we visit York again would definitely stay at The Milner.
Rustige lodge nabij York city centrum.
Goede busverbinding direct voor de deur.
Maar ook slechts 25 minuten lopen vanaf het centrum.
De kamer is eenvoudig en de badkamer iets de klein maar voldoet aan alle verwachtingen.
1. Check-out Time Is Too Early
In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered.
2. Luggage Storage After Check-out
As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel.
I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing.
3. Room Facilities
I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests.
Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.
Óteis bonitos, pessoal muito acomodados e úteis.Amado o decoro, localização era um táxi de 5 minutos para o centro. Alguns pubs que fazem comida 2mind andam longe. Defo VAI Voltar no Verão. Obrigado por UMA estadia bonita!
The room description was incorrect. The room was really tight for 5 person. We booked for 1 double bed, 1 single bed & 1 bunk bed, but we get 1 double bed bunk bed & another 1 bunk bed. It's difficult for elderly to climb up the bunk, we ended up pay for another 2 single beds in a separate room. The gave us a little discount for it.
A sala estava boa, adorava que o Centro de lazer estava aberto até tarde, para que ele pudesse ficar Na piscina e jacuzzi, Mesmo depois de ver a vista.O pequeno-almoço era UMA Grande seleção continental e UMA vista pintoresca do restaurante. O pessoal era muito amigável e atente.
Uma potencial melhoria poderia ser o controle de água quente no chuveiro - o nosso era um quarto Deluxe com banho.A temperatura estava a aquecer ou a frio - não havia entre eles.
Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
My wife and I stayed for a couple of nights. Checking in felt more tedious than it needed to be and our keys stopped working half way through the stay. We had a nice room with a comfortable bed and it was serviced, which isn't guaranteed these days. Breakfast was buffet style with plenty of choice. The staff were attentive and helpful. I'd stay there again.
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58 avaliações
9,2/10
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8,7/10
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YYeziA small villa, the room is clean and tidy, very warm and quiet, the service is very good and warm, we live on the 3rd floor, there is no elevator, the suitcase is the store to help get the room, parking is also convenient. The environment of Zhou is good, and it is convenient to travel. It takes 20 minutes to walk along the river to see the tourist attractions in the downtown area. Only breakfast is very expensive. Two nights a day is a pleasant experience.
GGuest UserThe hotel is located in a great place, The aesthetic is perfect for the building. If you are disabled you may want to give this hotel a miss, as even if you specifically ask to be near a lift when you book they may put you in a room with no lift access at all, and the staff are not very helpful or accommodating even when you have a disability that is affected by stairs.
The queue to check in was over 50 minutes even though we tried to check in much later than 3pm. The hotel has a lot of stairs, the room was not spotlessly clean but adequate and came with all the basic requirements. The view from the windows was great. Overall this is an ok budget hotel that is only suitable if you are able bodied and can deal with a large number of stairs.
GGuest UserAn adorable hotel in York, I booked another night because we loved it and wanted to relax.
It’s just a short walk away from the main old town Centre, wasn’t a problem even in the rain.
Very clean and quaint decorations, love the 4-poster bed and the towel warmer. Also provides bathrobes, slippers and even a complimentary snack room. We could go grab some chips in the middle of the night if we wanted to. We didn’t eat, but we had some cocktails at the bar downstairs and coffee in the morning. Service is great.
BBonniegiftYork is a small historical city, this hotel inherits the city culture. British-style separate yard, tall black gate. Friendly uncle-level reception. The hotel is a bit old, the maintenance is very good, the room has a kettle, the necessary toiletries, the shower open in a variety of ways, and the small snacks are also prepared. Health is OK, the quality of the bed is also good. In short, it is a good experience
GGuest UserNice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.
BBev RussellReally nice place , brilliant value, clean rooms with nice bathroom products all the staff really pleasant helga on reception was lovely and the spa was a bonus with free towels and padlocks at the spa reception paid a lot more for a lot less great parking for £6 def use them again rooms are really well appointed , safe, iron hairdryer good amount of teas coffees and milk only minus is it could use a fridge
LLouise HikkThe hotel is perfectly situated for exploring sights of Harrogate everything very nearby!
From checking in and our room available early with welcome cookies which were warm and amazing to checkout the staff could not be more helpful!
The room was on the third floor clean, tidy and well presented.
The gym and spa facilities were all good and nice to use and relax especially on a Sunday evening!
The breakfast was buffet with a selection of hot and cold options the parcel machine was my favourite fresh pancakes which were delicious!
This hotel is huge but it's well maintained clean tidy and such an enjoyable experience for our anniversary!
EEvan3190The hotel is conveniently located close to the city walls, Butcher's Row, and the church, with many restaurants nearby. The hygiene was good, and the lobby was spacious. However, the room was very small, there was no Wi-Fi, and getting in and out was inconvenient. The hotel parking lot was also very small, requiring guests to park in an external lot.
GGuest UserLovely welcome at reception. Really helpful with parking.
The room was large, lovely and warm and had every thing we needed.
The most beautiful setting for breakfast again with friendly and helpful staff. Loved the decorated Christmas trees.
The hotel was in an ideal location for Bettys and the shops.
HHAIHUI GUOWe had a fantastic stay at this hotel! The front desk staff were incredibly helpful and friendly, making check-in a breeze and offering great recommendations. We loved the convenient on-site laundry facilities, which came in handy during our trip. The location is perfect – just a short walk from the river, with stunning views that made our evenings truly memorable. Highly recommend for anyone looking for comfort and scenic beauty!
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