Sadly, I wasn't impressed with the level of cleanliness in the single room but the double room & bathroom were much. The view of the harbour from the room was outstanding. Lots of activities and Christmas parties taking place.
Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
The room was sparse and not inviting but for a single night to stay seemed ok. The shower was ok and the hairdryer would have benefitted from a note on it's use but when I eventually worked it out it was fine. The beds were very shakey and didn't feel very secure when rolling over in them. They felt as though they were going to break.
Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
Eu estava um pouco preocupado quando me aproximava do hotel, não parecia bom.
Uma vez que tudo mudou, todo o local é inimaculadamente limpo, decorado com sabor e as instalações são excelentes.
O MEU único negativo é que a sauna não funciona.
A melhor característica deste hotel é o pessoal, muito amigável, eficiente e feliz de ajudar.
Ele voltará.
Perfect sized room, lovely set up, the hotel itself is huge and so well presented. Gorgeous swimming pool. Lots of places to sit down and eat if you would like too. There is a gym and a spa also (we didn't use these but we know they are there) there are phones in the rooms so you can order room service if you wish. The staff knocked on our door on the second evening and asked if we would like any refills on teabags coffee or sugar or any fresh towels. So well mannered and polite. Just an over all lovely place to go and its literally beside Brands Hatch where we needed to be. Cannot fault this place..
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AAlways on the goNice enough place where I have stayed before on a few occasions. The hotel (in my opinion) is a little tired and could do with a spruce up, but I must admit their main attraction to me is the affordability so, I suppose you get what you pay for 😁
Overall though it is located right on the seafront which is a definite plus! 👍
XXRMThis was genuinely a wonderful and most special place.
The Rocksalt Rooms are in a separate building to the Restaurant - but you check in at the latter and walk you over. Note all the streets here are cobbled, which can be slippery when wet.
They are a real BoltHole as they are described, and there are only four total. 2 on 1st floor, 2 on 2nd floor, with one per floor harbour facing. I'd definitely suggest that the upgrade is worth it.
The rooms are compact but exceptionally well presented. I've odd little niggles, theres no bedside of any kind - floating shelf would work, where do you put your mobile? And the metal bed frame is ornate and was loose on the footboard.
The biggest challenge is where to put things. There are a few hangers on the back of the door and a small set of hooks, but not a drawer or proper place at all. I get space is a real premium here - bedside with 2 drawers all you need!
The wet room is compact as everyone says. You won't keep the floor area outside the shower dry, it's not possible. The sink is a corner one with no space to place things but there is shelf in the bathroom for all your luxuries. The body wash / conditioner / hand soap / hand moisturiser are great quality.
Noise - it's by the Harbour so they start early, but for us it was part of the charm of the location, the fresh fish smell was totally incredible.
Breakfast is not to be missed, across in the restaurant with the best view, it's harbour side. Loved the granola, yoghurt, compote starter. I had English Breakfast as I was hungry, it was great quality but disappoining - it was more style over substance. The bacon is cooked to crispy, not my style at all but great quality. He had the Salmon & Eggs and it won hands down. Local, fresh, decent portion, on wonderful Sourdough. Luckily I was saved a bite.
A point or two more - the bedside light fused the circuit and the room was plunged into darkness. Looked for fuse box, could not find. Ended up in Restsurant. They had to get keys to a location they used to own but don't now (ground floor of the Rooms building). This took a while as the keys had to be obtained. I get how this used to work, but not now - the fuse box needs moving. The if we cant fix option was check out and refund - erm no!!
There is the most incredible Team member behind the Bar/ Restaurant from Bulgaria whose name I have really tsckily forgotten. For which I apologise.
She is truly wonderful and made the visit for me, id return solely to see her again!!!
Overall we loved Rocksalt Rooms and would return, to have dinner in the restaurant too!
Thumbs up from us, thang you so kindly 💕
TTaku100Ashford International Hotel worked well for a birthday weekend.Room stayed clean and cozy.Bed gave steady sleep after a long day out.Staff stayed upbeat and helpful.Breakfast offered plenty of solid options.
Spa and pool felt calm and gave a good break.Location made it easy to move around Ashford.
Strong pick for a simple, relaxed celebration.
AAkki_M13Overall the hotel was pretty decent. Good location and great views fron the room. But you know the building is a but old one some dont expect 5star model. You want some thing vintage and good you are in the right place. I loved it . And the staff was so lovely and friendly. I will suggest this one.
CChris J HornWhat an amazing hidden gem this is. Nestled on a hill top overlooking the marshes with Warehorn church over the road, this pub with rooms is a must for a romantic get away.
We arrived early and had a drink in the bar, which is beautifully quirky, a welcoming log fire burning and a wide selection of drinks.
We had booked ”Niddy” an attic room with so much to give, a comfy bed, roll top bath, and so much character.
The only ****** I had with the room, was the W.C squeezed into the roof space it was a little awkward to stand up and wee, but that's a small thing when it comes to such a great room.
Requesting a quiet table for dinner, we were given one in a side area and again we couldn't believe it, it was super romantic and we had the whole room to ourselves. Our waiter Muli was so good, he was attentive but not intruding, and so funny, we haven't had many meals out and he really did make the evening.
The food was excellent and the vegan burger was one of the best I have had.
The location was brilliant, if you're into walking, cycling, birdwatching or wanting to visit local sites (rye was only 20min drive away)
The rest of the staff were also brilliant, and couldn't do enough for us.
We will definitely return.
AAnonymous UserStayed here for 3 nights in August 2025, and it was lovely. The hallways can be a bit confusing, so watch out for the room number signs so you don't end up in a random unknown hallway. The room was clean and spacious enough for 2 people, very clean too. My room had a great view of the courtyard and a partial view of the sea. There were a few guests singing and playing piano downstairs on our last day, which was a joy to watch.
There's only one elevator in the hotel, and it can take really long to get to your floor, which can be a bit irritating. We also asked for housekeeping to clean our rooms for 2 days, and we could tell the bedsheets weren't changed (I spilled a bit of coffee on one side and it was still there all 3 nights). The towels also weren't changed, so we had to call reception for new towels.
There's a Costa downstairs in the lobby, which is terrific - if only you could order! It seems that the hotel staff double as the Costa baristas, so we stood for maybe 30-40 minutes just waiting to be served.
Other than that, though, our stay was great. The hotel's location is perfect; right in front of the sea and about 10 minutes walk to the shore.
MMick HuxI originally booked with *********** at cost of £158 , as I use this app for train journeys, I looked for the same hotel and it was £118
As you drive into the hotel massive reception room plenty of chairs to chill or have a drink , we where meet with a warm smile from the receptionist, and explained everything
The rooms are big very clean , we eat in the restaurant very average price for decent food , but service charge was high
Only downside is you have to pay parking for your stay
GGuest UserWe booked this hotel for location and spa.
The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool.
Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities.
The shutter to the spa was down before 6pm on Valentine’s day.
At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm.
When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel.
The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while.
The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time.
The pool was cold and also dirty.
GGuest UserI live in a town so this was perfect for me. I arrived and was welcomed at reception by Chloe.She was amazing,happy,welcoming,chatty,down to Earth which was brilliant.The residents bar was lovely and quaint.Yes its an old style hotel but I love the old style seafront hotels,the decor in my room was abit too much(covered in parrots haha) but that was minor. The room itself was spacious for me,had everything it needed,was perfect for my stay. The bar they have in the basement,well what a night that was. Being served by Connor,and joining my new American friends who also stayed at the hotel,we had an absolute ball. Few too many but lovely cocktails and happy hour,I will say it was a hit aha. I don't have any faults at all with this hotel,it's cheap,cheerful and is perfect where it is overlooking the sea.No curfew coming in,free WiFi,very helpful when it came to asking for information. Couldn't of asked for a happier,more comforting hotel. I would recommend this hotel,a perfect old style seafront hotel,a view to dream about,everything within walking distance,amazing hospitality and care for the residents staying,and for what it costs,it most definately holds its value. Definately somewhere I would stay again xxx
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