First time at a Holiday inn. The staff very welcoming and helpful, and the room was spotless.
2 night stay and the included breakfast was top notch. Help yourself cooked breakfast. Large and very comfy bed, amenities were great. Double shower and toiletries all readily available.
Decent beer as well.
But just remember to take change if you're not paying by card as they don't have any.
Looking forward to going back early next year.
Hotel próximo a Bournemouth City Center,Bournemouth
LLuv Urself 愛自己2025.08.22
Amazing location with a spacious room and balcony, the breakfast is also wonderful with fresh homemade bread and offering a lot of amities introduction from the spa and fork and spoon cafe. We have a good time oh and the car park with overnight special offer
Good location and cleanliness, sea view if you upgrade your room.
Only the tv was not working, and bad at Sound insulation, cause I can hear others talking at night
Excellent location right in the centre of Christchurch. Have stayed at the Kings arms hotel several times. The rooms are modern, clean and quiet. Staff are very helpful and go above and beyond to help. Great breakfast and bar. Highly recommend.
Hotel próximo a Bournemouth City Center,Bournemouth
GGuest User2025.09.01
Overall very good, and the sea view rooms are worth the extra cost. Food excellent, and although a little pricey no more expensive than other good restaurants nearby.
One oddity is that the pool bar (the pool is slightly detached from the hotel) has no coffee facility, although the main bar in the hotel serves very good coffee and cake.
In general everything was great.
We suggest to change mattress as both we and our friends had terrible back pain but this is of course just a preference and not everyone wants a hard mattress as we do.
Apart from that we love it all in this hotel.
Thankyou .
Hotel próximo a Bournemouth City Center,Bournemouth
JJulia2025.06.08
Excellent customer service from all members of staff.
Room had all the amenities we needed. Bed very comfortable. Breakfast help yourself to cereals and fruit. The waiting staff took your hot food order at your table. Everything was hot, straight from the kitchen. Extra parking around the back is available if the front car park is full. You are a short walk to the top of the zig zag down to the beach and promenade. Overall a most enjoyable stay at The Grove Hotel. Would we return, yes if we found ourselves back in Bournemouth.
Hotel próximo a Bournemouth City Center,Bournemouth
JJORid1902025.12.22
Have always wanted to stay here. Sadly it's very dated in places. The first room I checked into was cold, it appeared that the heating was not working. Was offered blankets or change rooms. Opted to change room. 2nd room was unbearably hot but felt I couldn't complain again. Only one of the two small windows opened and the radiator had no controls to turn it down.
The reception gave me no directions to get to either room location the hotel is a maze.
Door staff on security were good and welcoming when getting back early in the morning and this was reassuring. Reception staff on check out were kind and happy to store our bags in the luggage room while we wandered round Bournemouth. For less than £50 for a Saturday night hotel it was as I expected.
It was very nice the rooms were clean and the beach was very close.The staff was very kind and nice,I would definitely book again i am very pleased with this hotel my kids also loved this hotel more than me. I would most definitely recommend this hotel to others. However I would say if there is a family you book the rooms near each other in advance. Overall my whole family loved this hotel.
Very Good
88 avaliações
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8.2/10
Very Good
JJORid190Have always wanted to stay here. Sadly it's very dated in places. The first room I checked into was cold, it appeared that the heating was not working. Was offered blankets or change rooms. Opted to change room. 2nd room was unbearably hot but felt I couldn't complain again. Only one of the two small windows opened and the radiator had no controls to turn it down.
The reception gave me no directions to get to either room location the hotel is a maze.
Door staff on security were good and welcoming when getting back early in the morning and this was reassuring. Reception staff on check out were kind and happy to store our bags in the luggage room while we wandered round Bournemouth. For less than £50 for a Saturday night hotel it was as I expected.
LLuv Urself 愛自己Amazing location with a spacious room and balcony, the breakfast is also wonderful with fresh homemade bread and offering a lot of amities introduction from the spa and fork and spoon cafe. We have a good time oh and the car park with overnight special offer
GGuest UserWas all clean and very good ans would defo go there agian it did the job for 1 day and I was happy with the accommodation only thing that can be improved is there was no charger wholes I had to have a plug
DDiana 1994In general everything was great.
We suggest to change mattress as both we and our friends had terrible back pain but this is of course just a preference and not everyone wants a hard mattress as we do.
Apart from that we love it all in this hotel.
Thankyou .
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
GGuest UserGood location and cleanliness, sea view if you upgrade your room.
Only the tv was not working, and bad at Sound insulation, cause I can hear others talking at night
AAshish444Reception and breakfast staff were excellent.
Our family room (Ken dodd) was very big and comfortable.
We also enjoyed the english breakfast each morning and loved the convenient location close to major attractions.
3 star celebrity theme hotel is a little bit outdated but maintained very nicely, clean, and will definitely recommend and visit again.
GGuest UserWe had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
GGuest UserThe property is exceptionally clean and beautifully maintained, creating a welcoming atmosphere. It's conveniently located just a 13-minute walk from the beach, making it easy to enjoy the sun and surf. The customer service stands out, with friendly staff always ready to assist and ensure a pleasant stay. Guests rave about the delicious breakfast offerings, which feature a variety of fresh, flavorful options to start the day right.
NNazmulWe specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
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