The bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out.
Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.
This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the Casino while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.
Always stay at the Ramada Hotel, before flying up to work. Room rates are usually well under $100.00 all in and free shuttle to and from Airport. Food at Restaurant is very tasty and updates are improving..Shower temps and faucets in tub could be improved but still work..Would also be nice to have extra late checkout for returning regular guests. Would reccomend to anyone!
A +
Globalmente boa experiência, localização muito conveniente e perto do Aeroporto, não tenho certeza sobre a política de pequeno-almoço do Hotel, mas eles devem considerar manter o Ovo Cheese Omelet separado de outras carnes, porco, etc. Uma vez que algumas pessoas precisam de comida, Como eu e a minha família, não temos outra opção para visitar Tim Hortons ou outro lugar para o pequeno-almoço, embora tenhamos pago o pequeno-almoço. Perguntei a mesma coisa ao recepcionista, mas eles não sabiam, então temos de esperar até o pequeno-almoço para responder, o que é Não.
I stayed for only 1 night and was super excited and ready to rave about this place when I first got to the hotel. The front desk person was great. The place is a lil run down but I don't mind. Got the themed room with a jacuzzi tub which was super cute and smelled super clean - but again a slightly run down. As cute as the bed was, it was SO uncomfortable. It was so stiff it didn't feel like there was an actual mattress on it while also being uneven. The more time i was in the room i noticed that it wasn't fully cleaned properly and found some stray litter from previous guests. When i went to leave I asked about the airport shuttle I arrived at the airport on. During check in i didn't notice the sign saying it needed to be pre booked the night before. The front desk working just said i had to find another way to the airport and left it at that.
The cleanliness is actually OK, but it's quite run-down. The wash basin in my room was completely cracked and looked disgusting. I couldn't get through the two days I stayed there; it was a bit nauseating just looking at it. The breakfast was OK. Parking was convenient.
The check in was good; the agent was professional and friendly.The hotel is tired - needs a very deep clean and refurbishing in the common areas, elevators and rooms. It has windows in the rooms that open which was great! The restaurant was unexpectedly closed which was disappointing. Breakfast was pretty much all carbs and protein - would have been great to see some fruit. Lots of food. A decent stay for the price I paid and its proximity to the hospital which was where I needed to go.
I reserved this place for my son's tournament. I stayed well for 2 nights without any inconvenience. However, the table and refrigerator here were too small, so it was a little uncomfortable, but it wasn't a big problem. Some other hotels made loud noises with heaters and microwaves, but this place had a microwave inside the storage, so I could use it quietly while my son was sleeping, and the heater noise was not loud. The front and housekeeper staff were generally friendly and the ice machine worked well. Also, it was nice to have a drinking fountain on the main floor and the swimming pool.
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188 avaliações
9,0/10
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9,5/10
Amazing
Hands down, the hotel is superb! We believe it is the most glittering gem in Canada. The hotel is: - located in a vantage point that commands the best view of the lake; - nice and comfortable room that commands an open view of greenery; - squeaky clean and spick and span; - very comfortable mattresses and duvets that are top of the class. You are mollycoddled. - quiet and reclusive, and conveniences are a stone's throw away! Simply the best accommodation!
Rooms are basic, not so big, bathroom and facility is clean, convenient location (close to the airport) Staffs are friendly, check in and check out was very easy, no hassles.
Overall it was a decent stay here. Pros: -Clean room with comfortable beds -Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical -tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
I am satisfied with the cleaness comparing with the hotel I stayed in Calgary, although it is only 2- star hotel. The front desk is friendly and gave my children toys to play when we checked in.
Banff town is relatively small, Irwin's Mountain Inn is within short walking disance to eateries and IGA grocery store. Guest are provided with 3-day free Roam Transit which is very good to Gondola Base, the Roam bus stop is right in front of the hotel.
Good location and convenience. Also good to have underground parking. Buy not sure when can I get the security deposit although the front desk staff stated it will be back to my credit card after check out but not.
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