Qionghai Inns

One of the best hotels I’ve stayed at on Hainan island. Great service - albeit English only is a challenge; clean and well designed rooms; wonderful amenities: two pools - one shallow, sprawling and great for kids and one facing the ocean; the roof has an open air lounge with a five path foot massage floor which we enjoyed as much as a morning coffee haha. Will be back!

The resort is well located next to the lake and walking distance to Baishiling park. Facilities are well designed and are being taken care of with a good maintenance plan. We travelled with kids and got the two bedrooms suite, which was very comfortable well appointed with great amenities. Compared to the other int chain hotels on Hainan, the management is doing so much better- great service from the staff and even during rush hour they have no problems delivering. Breakfast and food overall was good, while common areas are very comfortable and nicely designed. The hotel is children friendly and have numerous activities for the young visitors including a separate dedicated venue for them. For a more fluent communication Chinese speaking companions would make things very easy. This is a hot springs resort open for day walk-ins; it looks like an independent operation from the hotel management and the staff may challenge you (can be rude) if you don’t wear your bracelet - I would say more training is required for the hot springs personnel to meet the level of the hotel team. Overall a very good experience -

Fabulous the hotel especially the wall lights are shinning perfectly however one housekeeping staff with black suit were disputing to me when I took 4 small bottles of pure water from the trolley at corridor when back to my room even I said hi how are you to her firstly but she had total no any polite and disputed to me said which's my room number why I took the water by myself freely and blamed me seriously, it's totally shocked by me at that moment that's exactly a professional hospitality you're treating your customers like that right, as well the chef when met in morning asked him where's the restaurant for a couple of times but he had no any response back to answer your question, it's totally the uncomfortable taste to your hotel and will be definitely spreading your good service to others, herewith thanks to the management Ms Wang JieQing she's so kind to revert me back to above bad experience from me and sent me a plate of fruit for relieving me a bit thanks, hotel restaurant is awesome we had all our meals there for every day especially the coconut chicken is the best of the best from the restaurant seafood is perfect also indeed