My husband and I took our wheelchair-bound mother to Kaifeng for a trip and stayed in this hotel for six days. Before we set off, we received a call from the hotel, saying that they had reserved a room for us. What touched me most was that it was already past 11 o'clock in the evening when we arrived at the hotel. The proprietress and the front desk waiter had been waiting for us. When they saw us get off the car, the proprietress and the girls at the front desk enthusiastically arranged and helped with the luggage. At the same time, a cup of hot tea was handed to us. Drinking a cup of hot tea and listening to the wonderful Henan accent made us feel warm in our hearts! The front desk quickly checked in, and soon we said goodnight! The hotel's breakfast was a familiar home-cooked meal, with sweet potatoes, pumpkins, fried dough sticks, buns, flower rolls, jujube cakes, steamed dumplings, eggs, fried noodles, a few stir-fried vegetables, a few cold dishes, wontons, milk, soy milk, and coffee. It was very comfortable to eat. The hotel room is fully equipped with a single bed and a double bed, which is just right for the three of us to sleep. The large floor-to-ceiling windows are sunny, and we sit in front of the window to drink tea, watching the busy streets with people coming and going, and experiencing the fireworks of the ancient capital of Kaifeng. The hotel staff is very good. If you have any needs, they are solved immediately with just a phone call. Whether it is the front desk, restaurant or room cleaning, the service staff always greets you with a smile and provides warm service, making us feel at home and as touched as if we had met family.
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