Sorell Hotel Seefeld

Very good location and kind staff. The breakfast is quite good and I want to stay next time. Super cool!

We had a room on the 6th floor for 3. Room was spacious and tastefully furnished. 6th floor is the attic so sloped ceiling which was not a problem at all. The room had two TVs (not smart TVs). Clean with clean towels and bedsheet. Corners in the room were dusty. One lift and only to the 5th floor so you have to walk one floor. The breakfast was a disappointment. Although we managed to eat, a lot of the bowls were near empty, missing bowls and glasses. There isn’t enough of breakfast staff so expect hectic breakfast. Coffee from a machine. The reception staff in the late hours of the day is gone and seems to be replaced by porters with very limited customer services experience. I suggest you try to arrive during the day. Parking facilities in the underground parking or at the back of the hotel. Unfortunately the hotel doesn’t let you know where there’s a car space so check before you drive down to the underground parking as it is nearly impossible to get out when the car park is full.

We stayed here a night snd we were impressed. It was clean and modern and in every way nice. Also the service was outstanding. We have started a train trip that included a round trip of Switzerland and almost a dozen hotels. Apparently someone canceled our reservation at this particular hotel despite the fact that we prepaid in months ahead of time. When I have shown them my reservation and the existing voucher I had they worked on correcting the mistake for an hour and a half. They said they will honor the reservation and don’t want me to pay twice. They called the Swiss travel company in Zurich snd under the time we had lunch in their cafe everything was straightened out. I was very impressed. Room was excellent, bathroom and linens are spotless, it had s very modern and clean feel to it. We loved it. We will stay here next time in Zurich. Location is great too, close to the water and the Opera house with lots of little eateries around and trams very close. Excellent stay! I can’t say the same about the cafe which is inside though. The food was bad except the prosciutto which you cannot ruin. But the goulash was bad. We are originally from Hungary so we do know a good goulash since our country is the home and original country of this dish. It was anything but.. snd the bread they served was so dried up snd hard crusted we could have killed somebody with it hitting on the head.. the service was even worse. The older guy was walking around and pretending to be busy had three tables to take care of when we sat down. He did not even ask what we want for fifteen mins. Since we waited for the front desk straightening our reservation mess we stayed but otherwise I would have left. The he ignored us more and when ready to pay another server vane who actually was much nicer and more attractive, but altogether it was a bad lunch with horrible service. It is not the fault of the hotel though but still makes them look less excellent. Anyway my recommendation is to stay here but find another eatery close by. Mitzi