Diamond International Hotel (Zhangye West High-speed Railway Station)

Because of too less customers, first day no hot water and no breakfast buffet. As compensation for that first day, we got an upgrade. The receptionist cannot speak English. A translator app would already help a lot. Also, when we had to jump start our rental car, the hotel personnel was very helpful

Henhao

This is not a bad hotel at all, but certainly I wouldn't say the best. I think the location is one of the strongest points as it's near plenty of restaurants and small grocery stores. The prices around the area for dining out are quite cheap and easy to spot. The facilities look well kept, both room and public areas. They also did a good job at maintaining the hygiene and cleanliness to a good standard. One aspect to definitely improve is the staff attitude towards the guest. Upon checking in, I was not given the breakfast coupons even if it was part of my reservation. When I show up to have breakfast, the waitress asked for the coupon. I don't speak Chinese so I used a translation app to say "They didn't give me coupons". Then I give her my phone so she can type up in Chinese to tell me what to do but gave up after 5 seconds of trying to type anything. She just gives me back my phone and hastily walks away, which I found very rude and inconsiderate. Regarding room service, I prefer the cleaning to be done when I'm not in the room. Therefore, I pressed the "Do Not Disturb" button. To my surprise, the cleaning ladies would still come in and without any prior warning; they would just walk in without really announcing themselves. I found this quite disrupting and totally unacceptable.

房間很乾凈，衞生很好，前台服務的小姐姐很熱情也很細心，體驗感很好，所以毫不猶豫的選擇了續住，前台小姐姐服務很好，點贊👍 住房的時候，還有酒店的工作人員免費送的水果和自製黃瓜面膜，這也是一個小驚喜呦！ 推薦這家酒店啦！

酒店所有工作人員都非常熱情禮貌，前台負責小姐姐主動免費為我升級房間，贈送了早餐茶飲。非常喜歡房間風格，酒店旁邊的濕地公園不錯，鳥語花香，晨跑特別安逸，房間也安靜和寬敞明亮，床上用品至少五星酒店標準。早餐豐富美味。這是我此次旅程所有酒店最好的一家，性價比超高，會推薦給家人朋友。

設施：酒店還是挺新的，設施齊全，大廳很大。 衞生：客房很乾凈，洗漱用品擺放的很整齊。 環境：旁邊有牛肉麪，還有個新樂超市，很安靜 服務：前台服務很好，很禮貌也熱情，正好趕上過節，前台美女還給我們每人送了一支鮮花，早上退房時又給我們發了兩瓶熱礦泉水讓暖手，細節服務不得不點贊。很棒的一次入住體驗，以後會經常來。

去張掖住了幾次，設施很好！特色項目泡腳桶每次都有，房間乾淨整潔床品舒適，酒店服務態度也很好，退房時前台小姐姐送兩瓶很燙的水捂手，外面飄雪手暖暖，心暖暖，小姐姐還讓我拉好外套拉鍊，外面冷別感冒。非常貼心！

房間十分不錯，床很好睡，酒店用品也是非常的好，就沖這一盤子黃瓜片🥒我也給你大大大大的好評

到達張掖後比較了好多家酒店，進店看了以後才預訂這家。確實不錯。前台人員很熱情的介紹了房型，無論是前台還是客房，都有求必應。進出店遇到服務員都會親切問好。我們連住了3天，衹要到達吧枱都有免費的紅棗茶喝，這點感到非常的親切。讓我們有種到了親戚家的感覺。客房服務員還貼心的為我們預先開好空調，放好泡腳桶。使我們一回到酒店就温暖如春。房間也乾淨整潔。各種想到的都具備了。早餐雖然簡單，但是吃飽沒有問題。因為淡季，沒什麼人，所以是送房間的。價格也非常美麗。性價比蠻高。