Home2 Suites By Hilton Zhangjiajie Tianmen Mountain

Absolutely fantastic experience. Very rarely have a faultless hotel stay, but this is as good as it gets! I arrived 3hrs before check-in and only planned to ask about luggage storage, but they let me check-in immediately! The room was fabulous. I did wonder if they upgraded me as the room seemed far bigger than what I thought I’d booked. The furnishings and amenities were top quality, it was completely clean and I had an incredible view of Tianmen mountain! Staff spoke very basic English but enough to get by, and the service was immaculate. Every member of staff would smile and say hello. Other points: - Breakfast was great with a wide variety of food - Location couldn’t be better - right next to the bus station, with plenty of food options nearby, and only 5 mins walk from the cable car station - As things stand, I don’t think this hotel exists yet on several mobile map apps, but not much of an issue Overall, this is the perfect choice of hotel for Zhangjiajie and amazing value for money.

I stayed here for 2 night in late Nov 2024. The staff were welcoming us with warm smile & guidance. Ms. Hau help us upgrade my booking to a highest floor that enable us enjoying a cozy room.Thank you so much. The room was clean & daily necessities refilled adequately. The showering was good & the best thing was self-laundry which worthy us giving additional Credit. The breakfast was fair; limited variety & the corn drink was my favor. Hotel staff coordinated a local travel agent for us & made our travel plan become much easier.But their pillows were the worst things that spoiled my refreshment. This hotel would be my choice of next trip.

The staff was incredibly helpful and very friendly, we felt like at home! New, clean hotel that has everything you need for your trip in the city! Location is also great!

第一次來張家界，選擇個性價比高的酒店尤為重要。 天門山附近的酒店很多，最後選擇了希爾頓惠庭。 酒店就在天門山索道附近，步行就可以到達索道站。 酒店新開業不久，前台小妹妹，帥哥都很熱情，服務周到，還免費哥哥升級了山景房，贊👍 房間設施很新，乾淨衞生，床也很舒服。 早餐很豐富，還有水果，咖啡等等，在餐廳用餐可以直接開到天門山，很享受。 下次有機會來，一定還選選這裏！

設施：很齊全，還能提供洗衣房健身房，房間裏的電視還可以移動，非常貼心 衞生：很乾凈，還會幫客户的衣服鞋子摺疊好，擺放整齊 環境：很舒服，有家的感覺，酒店早餐也很豐富 服務：工作人員服務態度都很好，離開酒店也還會幫忙搬行李上車，還可以免費接送機和高鐵，臨走還送我們伴手禮 而且還有大廳自助飲吧隨心DIY

南方的天氣真是個迷，前兩天還温暖如春的，這兩天來張家界又降温了，温度驟降又是山區，普遍還沒有地暖，還好選的這家希爾頓惠庭酒店空調給力，進房間開個幾分鐘就暖和起來了，一問前台才知道，酒店每間房都是獨立空調，不是中央空調，所以温度可以自由控制，還有獨立的新風系統，給力！大廳的自助飲吧也很不錯，自己DIY的飲品，很有創意感。 酒店整體服務也很不錯，事事有迴應，件件有着落，真的是站在顧客的角度考慮問題，值得稱讚和推薦！