Usuário convidado
29 de agosto de 2023
On arrival the reception team are so welcoming, smiling and informative of all that’s on offer at the Western Camp. The cabin we stayed in was lovely, spacious and clean. We stayed down stairs and at first we thought the walls are too thin because of the noise upstairs, which quickly settled down and when it come down to getting sleep, we had a great nights rest, peaceful ! The breakfast staff on the other hand, were unprofessional. Aneta seemed to lead the rest of the team down a little path of how to make one’s breakfast rather unpleasant. As my husband went an got his bread buns, she looked at him with her co worker, pulling her face and laughing at him with the co-worker. She then noticed that I had noticed her doing that, when I shook my head at her behaving in a distasteful manner. She looked at me, while I ate with such an attitude and giggle with the rest of her team and then proceeded to turn her back towards us and then having the other team members look at us and giggle. At this point I was fuming, in fact I was embarrassed for Western Camp that they fell short of having absolutely disgusting people like this near any customers. Aneta and her co-worker “Elweria”, I think that’s her name have no business working in the hospitality industry! On the other hand to the reception team, Thank you for your friendly, RESPECTFUL and professional work ethic!
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