Victoria
7 de janeiro de 2024
Hotel is in a lovely setting on the beach but is masquerading as a 5 star hotel.
We were staying as a family for a winter sun break, whilst we were there the hotel was hosting a big wedding over many days. The noise level from this was completely unacceptable on many occasions (stacks of speakers and very loud music), public areas of the hotel monopolised, set up taking place at night causing sleep disturbance and hotel staff generally prioritising the wedding.
Mattresses on Sun loungers were shabby as were many pool towels. No service at pool bar. Service at Breakfast very hit and miss.
Friday brunch also very loud, disturbing attempts at relaxing by the pool. Really feels like the hotel prioritises making money over guest satisfaction.
Club Millesime was good, great service from Hanna and Michelle.
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