Bastion Hotel Zaandam

Fiquei aqui por 4 noites e tudo estava bem. A única reclamação que tive foi que meu wifi não funcionou por algum motivo estranho. Meu quarto ficava no 5º andar e não funcionaria nos meus dois iPhones diferentes nem no meu laptop. A equipe não tinha certeza por que não funcionaria, mas o wifi funcionava em todos os outros andares abaixo do 5º andar (eu testei). Felizmente, eu não precisei muito do wifi, pois tenho um pacote de dados local, mas se eu fosse um viajante internacional, isso teria sido um grande problema. Novamente, isso nunca foi um grande problema para mim, então eu nunca exigi que a equipe resolvesse o problema, embora eu os tenha notificado sobre o problema. Fora isso, tudo foi ótimo! A equipe foi muito útil e havia uma menina que trabalha no andar térreo todas as manhãs que foi especialmente maravilhoso. Ela me ajudou com minhas malas e eu não esperava que ela fizesse isso. Ela foi muito legal e eu gostaria de saber o nome dela para agradecê-la pessoalmente. O ponto é, a equipe foi tudo ótimo. A localização era boa, todo o resto era bom. Eu ficaria aqui novamente, mas eu pessoalmente solicitaria um quarto no andar inferior devido ao problema de wifi que tive no 5º andar.

Teve uma ótima estadia. Os quartos Deluxe são altos e na parte de trás, então não há caminhada nos corredores. No entanto, o hotel está localizado em uma rua movimentada, o que é claramente audível no quarto. Os quartos são limpos e o hotel tem funcionários simpáticos. Café da manhã bem. Mesmo no final do horário do café da manhã, havia muito disponível e não nos sentimos deixados de fora. E a senhora se dispôs a preparar o meu pedido especial (uma omelete com salmão).

Localização ideal estacionamento quartos espaçosos e gratuitos também são muito espaçosos banheiros limpos e agradáveis Importante café no quarto é ótimo! Bela vista e café da manhã bom barato e extenso o suficiente por € 15 com coberturas de salmão ovos fritos que você está esperando

No tea and coffee facilities in the rooms. Do not advertise that you can request a kettle when the answer will be no. If there is an electrical problem, fix it. In the long term, it is an inves**ent in your hotel. No table in the room. There is plenty of space to put it. Cheap plastic cups instead of glassware. Very cheap soap and ? Bodywash shampoo? It's those little things that make a better experience and reputation for the hotel.

Good property overall. Nice and comfortable rooms, very friendly staff. My only peeve was (baring in mind I arrived very late that night) housekeeping came to clean the room at about 9am, it was no later than 9:30am. This is fine for some but if not ready at that time then you miss the opportunity for the whole day.

Lovely hotel - Valentino provided excellent service and was very friendly, pointing me in the direction of FREE COFFEE. Bastion hotels also have great hold music on their phone system, which is really great to dance to.

Clean and beautifully designed rooms. Comfortable mattress and pillow, which allowed a good night sleep. Kind a helpful staff.

What did I like - This is was our 3rd or 4th time staying at the hotel. This time it was not a planned trip but an emergency since our Caravan brokedown on the way to the camping site in Amsterdam so we booked this hotel immediately since we knew the hotel & its facilities. Room - it was very spacious. The view we got to the backyard so nothing much to see there. Breakfast - it was not a huge & exceptional buffet but it is ok with a few hot & cold items. Staff - everyone is very nice and helpful. Specially 2-3 young men at the reception were very nice & helpful. Of course, all the ladies worked for the Breakfast & around! On our last day on check-out we had to wait a bit to hear from the garage about our Caravan but we settled the bill before check-out time, and told young man at the Reception we leave at check-out time due to our issue i.e. we are waiting to hear from the garage. Then without us asking the young reception man told us to stay even 1 hr. more if needed! Though we did not, still it was very sweet of him, so very much appreciated the guesture! What didn't we like - Initially we booked for 2 nights thinking we will get our caravan back but didn't so we extended 1 more night! I think due to that reason Housekeeping must have not got the correct info so our 3rd night room was not done, and towels were not changed! On our return to the room in the evening we went to the Reception & told that, but that time Reception said housekeeping personnel already left. We said that's fine, just provide us cleaned towels and they did. Price - is quite to the high end!

The manager was very hospitable and professional. The room is good.