Hotéis perto de Maison d＇Expositions de l＇Araire, Yzeron

At a guess, we have stayed at this Hotel 8-10 times over the past years. I am sorry to say that after our last experience, we will never stay there again. As a 5 Star Hotel, it was slipshod and dissappointing. On arrival, at 16.45 there was nobody on the Reception Desk, but there was a sign which said ” There is nobody on Reception at present, please take a seat and wait ! There is still construction works going on at the adjacent ****** and there are now only 4 parking spaces for guests. which includes one for disabled and one for electric car charging. The only parking is an unattended open car park some 800 metres from the Hotel and I was not prepared to leave a £200,000 car loaded with luggage, laptops, phones and personal items there. The Receptionist agreed that I could occupy a disabled person's bay on the proviso that he could move it if required. The suite on the mezzanine floor was fine apart from the following;_ - Only 5 TV channels none English. - No Notepad or pen. - No list of Telephone numbers to call reception or room service. - Ony 2 towels for 3 persons, when charged extra for 16 year old granddaughter to stay in the suite. Same for Glasses, cups, Tea bags milk. Just 2 for 3 persons. - The Wifi was awful and kept logging you off. Later found out that you could log in using any old name name and email address you cared to enter ! _ One Loo roll ,part used and no spare. - A Huge Stag Beetle was discovered on the sofa and at that point we had not opened the doors to the balcony. We were aware that the main Restaurant would be closed on the Tuesday that we arrived ,but shortly before we left England I received an email that room service would not be available either but we could have a cold meal in our room.Oh well onwards and upwards ! The cold meal turned out to be a choice between smoked salmon, cheese or cold meats each served with bread and butter. No desserts, not even Ice cream. Anyway, we opted for 2 salmon and 1 cheese. After a long wait, the receptionist knocked on the door with the salmon and cheese and a basket of bread which he had himself prepared and it comprised a single baguette cut up into slices and 3 pats of butter. The salmon was just as if it has come out of a packet and there were 6 miserable slices of 3 different cheeses. The cost for this gastronomic extravaganza was €127.00 which included Room service and a warm bottle of white wine( No Ice bucket either). Total cost for a nights stopover with breakfast with hard sausage and rubber bacon was €603.60. Sorry Pavillon, don't expect to see me again.

I arrived at the hotel at 2340 hours after a long drive from Beziers Having just spent 10 Nights at the MERCURE Beziers. I was not greeted with a smile or even a hello…..I am a Gold ACCOR member and I always get a smile and warm welcome at all other MERCURE hotels, ot this one.. I paid for my room and asked if I coulld get a cold beer before going to bed. As an ACCOR member you get a complimentary drink. the female receptionist looked at me sternly and said “ I know you’re an ACCOR Member and that she would give me a voucher for a drink, I was then told the bar was closed. So…no beer. I was then asked (very impolitely) to prove vaccination status which I gladly complied with. I then asked if I could have a business receipt and was told that I would get one in the morning via email. The attitude of this female was nothing short of dismissive, adversarial, denigrating and obtuse. She then left the hotel under the supervision of an even less impressive male. I got to my room and saw it was one of the smallest and dullest rooms ever.. the minibar was empty, there was a light hanging off the bed frame and the room stank of urine. I am not exaggerating at all. I asked the male supervisor if I could have the items for the minibar that I am entitled to…he shook his head and then walked to the kitchen and found some itemsfor the minibar, he was not happy at all. By about 0130 hours I could hear a buzzing noise in the room only to find out the room was full of crickets. One landed on my chest and bite me. I collected several of these quite large crickets and -laced them into a paper cup and then had a shower..I collected my belongings and left the room I informed the male member of staff what had occurred and showed him my collection of brown crickets in the cup. He said it is very normal to have crickets in your room in France! He then turned to walk to his little office. I asked him what time the manager came in and he said 0700. I then sat in the lobby for the night. . The manager arrived and I could see a conversation was being had between the two.The manager then walked straight passed me and checked on the breakfast setup for the morning. I introduced myself and asked him why he ignored me. He said that I should have asked for another room and not sat in the foyer all night! This was probably the worst and least empathic manager ever. I showed him the crickets, obtained a refund and left the hotel. HORRENDOUS HOTEL.AVOID. MERCURE,PLEASE REVIEW THIS HOTEL

The location is on a small hill. If you have luggage, it may be difficult. The environment is quite beautiful, but the bed is very short. Another thing that is more surprising is that the counter already asked me to pay the city tax when I checked in, and asked me for a city tax when I checked out. She was very suspicious and told me that she didn't trust me. It said that the computer showed that the payment has not been made. I don’t know how the computer wrote it, so I asked her to ask her staff directly. From my experience, guests will be charged when they check in. She also showed a very suspicious I will continue to take what I have... 😊 It took a while to check out, it can be seen that there is a problem with the system of this family~

The hotel is about 18 minutes from Lyon-Pearl Dewey station by tram T1 and about 6 minutes walk to Lyon-Perash station. About 6 or 7 minutes to the shopping mall with Carrefour in the nearby supermarket. The hotel is located along a quiet street. The room is clean with high ceilings. Cleaning is done every day. If you want to use the kitchen cupboard dishes, ask the receptionist to unlock them. You will be given a set of kitchen sponges and detergent liquids. It is comfortable with cool air conditioning in hot summer.

Very impressed with the friendliness of the staff, cleanliness of the room, quiet air con, excellent walk-in shower, very good Wi-Fi and good choice for breakfast. Good value for money restaurant next door. All in all an excellent place to stay the night. We will certainly consider stopping there in the future.

The hotel is very comfortable, clean, pleasant, with very good services. ... and a very welcome and really very nice and welcome staff....with a special mention to Kelly, very laughing and a great gentleness...! Thank you very much!!! 👏👏

Driving over, just on the side of the road, the location is still very good to find, may be the reason for the off-season, the price is also very affordable. There is a free parking garage and self-driving is a good choice.

This is an amazing hotel with impressive architecture and huge grounds which allow a stunning view over the surrounding area. Staff were welcoming and the room was comfortable and clean. Breakfast was served in the large dining room and offered a wide selection of continental breakfast items. My only concern was that the outdoor tables were under my bedroom window and those who were drinking late into the evening could disturb someone who was not someone who went to bed late. With all the grounds, it might be possible to relocate this seating area. But this is only a small point.

The hotel is on an industrial park outside the city but it’s very quick to get into the centre. The hotel feels very new, all the facilities were great and the rooms were spotlessly clean. Very comfortable beds. Good powerful shower and good air con. The breakfast which was included in our rate was very good. All staff were very pleasant. It’s linked to the Kyriad and you can easily walk to use their bar & pool table-they were playing all the premiership matches on the evening we were there much to my kids delight! Safe, good parking and all in all, an excellent, comfortable one night stay.

This is a fun property. It's an old building that was a hospital before it was converted. The building is spectacular. It was also very clean. The rooms are quite large - by any standard and especially French standards. The space was also very well utilized. The bathroom was similarly large and well laid out. The location is excellent - near the rivers and lots of tourist areas. It's an expensive area but that's not unexpected. The wifi was good and the A/C worked well. The airport is outside the city so it costs about 50-60€ each way. The property was very quiet. They did a nice job insulating the windows to block traffic noise. Bottom line, I would absolutely return.