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Explore avaliações de hóspedes de hotéis em Yuzawa

Naeba Prince Hotel
4.3/5167 avaliações
There is a slope in front of you and the best location. This time, I used a plan with a ski lift ticket, so it was very good value. The room was a long time ago, but there is no problem because it only sleeps after skiing. The gondola from Naeba Ski Resort to the next Kagura Ski Resort was wonderful. However, it was difficult to have a balanced meal because it was an accommodation plan without meals. Since it was a weekday, there were many restaurants on holidays, and I felt that every restaurant was generally more valuable than the quality. There are two large communal baths, but one of the men's baths was under repair and could not be used, and the only underground large communal bath that was available was incredibly far away. Also, it was dark and lacking in cleanliness, probably because it wasn't cleaned very well, so I didn't want to enter twice. I think it would be difficult to stay unless it was for skiing purposes.
Hotel Angel Grandia Echigo-Nakazato
4.5/540 avaliações
Our experience with Hotel Angel Grandia was excellent. From the time we made a booking until we checked out. Thank you, especially to Takeuchi San who we conversed with via email months before our stay. We requested dining arrangements that were not included in the room package that we booked with Agoda and it was perfectly arranged for our 2-night stay. Communication at times took a while to get a reply but Takeuchi San made sure he followed through with answers to my questions and every detail that needed to be arranged, including the time of the dinner. The hotel rooms were perfect. It included some bunk beds and each room differed a bit, some had separators while others didn't but the bedding was complete. There's a vending and ice machine on our floor which was excellent, and a Family Mart right in the lobby, we didn't even have to go outside. And indeed, the ski resort was just outside the hotel. They offered lockers at the back entrance to keep ski equipment. We went to Gala Yuzawa on the 2nd day to snowboard, but we were able to rent ski equipment right outside the hotel which was excellent, with no lines so it saved as a lot of time, and got a discount as a hotel resident. We were basically ready to go when we arrived at Gala Yuzawa instead of queuing up in the long lines there. We also had a chance to play in the snow area behind the hotel which was very convenient. The onsen was great. I had a chance to go to both onsens, one smaller and cozier one and another bigger one, both had indoor and outdoor pools with different water temperatures. It wasn't crowded at all when I went at night. The staff was friendly, their English was not perfect but enough to communicate well with us. There was a slight problem with billing but they were able to resolve it the same day. Overall, we were very happy with the hotel and the service. Having said that we had some issues with Agoda regarding the 3 kids that we got confirmation for. And some limitations of their system required us to advance some amount to the hotel, which Agoda eventually refunded to us. Agoda should improve their system as this was their issue, they should not have inconvenienced the customer in the first place. I would have booked direct with the hotel but didn't find their website that easy to understand for international guests. I would definitely return to this hotel if given the chance to visit the Yuzawa area again in the future. We definitely experienced the local hospitality here.
Shosenkaku Kagetsu
4.7/574 avaliações
About five minutes walk from the station, there is a car transfer, welcome drink is matcha, after check-in, leave your shoes and always slippers. I stayed in a Japanese style room, with a bed in a Japanese room, white based, Bright room with cleanliness The hot springs are not so large, but there is an open-air bath The meal is a restaurant, each group, made like a half-private room, and the face of other groups is not visible. The number of dishes Many, but the volume was about that, just good The restaurant has a courtyard and a pond where the cherry blossoms swim. It was quite a number, and it was amazing. In the lounge, after the evening breakfast, there was a coffee service (self service) The employees were all kind and nice. All the employees were kind and pleasant.

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