Hampton Inn Yorkville

It was really good! Staff was great! Can’t wait to see all of the upgrades! The rooms were still nice and the bed was very comfy. No complaints.

Overall, our stay was very good. The staff at this Hampton Inn are very cordial and helpful. Only negative comment is our room was a bit noisy. The toilet had an issue as well the room frig.

Well maintained, some things are "dated," however they are upgrading, already working on the fourth floor. From the common areas to our room, the entire facility was spotless. You could almost eat off the floor. Most of our interaction was with the front staff. They were knowledgeable, friendly and eager to assist. Overall a 5 stars out of five stars.

Never stay again. Front desk was rude. Inside pool was inoperable even though we called ahead and asked about condition. Found roaches. Asked front desk for another room. They denied saying they were full but the parking lot was empty.

The shower was so dirty with many black hairs around the edge of the tub and dirt stains. It was disgusting. The fridge did not work. They hotel itself looked very nice, but the room was not clean.

Nice sized king suite. Clean and comfortable. Friendly staff. My only suggestion would be to move the dog walking area to just outside the side door to make it closer.

This was our second time staying at this hotel. Two years ago it was just fine. Not sure if ownership has changed, but not good this time around. Cold showers, broken refrigerator, loud beds ( could hear people just changing positions in other rooms and our own) and dog hair everywhere. It is really sad this is only one of three in yorkville to choose from, close to where we visit friends every year. We will be taking my business elsewhere. Reported this to the front desk staff upon check out. Have yet to hear back from management.

Inside hotel very well kept outside bottles paper was not pick up during the 5 days we stayed. Hotel staff was wonderful

The person who checked me in wasn’t the best. I waited in the lobby for a bit, no one came out. Decided to go our stuff and my kids and come back. We then waited some more so I called the hotel and he came out. He seemed to be in a rush to get my room despite being quiet late with no one else around. Unknowingly to us, he gave out us in the room next to the laundry, even though the hotel was pretty vacant. At 630am, I was woken up to the sound of the washer and dryer, like they were in the room with us. Other than that, it was fine for the one thing we used it for. Sleep- even though we were all woken up a lot earlier than we had anticipated due to the noise.