Melanyyyy04
6 de novembro de 2023
The hotel was okay, everything was good, the cleanness, service and everything else, the only thing I didn’t like was they accused us of stealing a towel after we checked out and they kept asking us to pay a good amount of money when we did not get anything, we didn’t get anything but they kept saying there was a towel missing. There’s a guy that works there is the guy that kept calling us which got so annoying, then later on, they call to apologize saying there was a cleaning error which we found that annoying because how do you accuse people before checking thoroughly ?? That’s poor management. That thing frustrated us because even when we tried to defend ourselves they didn’t listen till they found it themselves. Overall besides that scandal everything else was good, the 3 ladies we found were good, they served us some tea upon arrival…. It was great, I love the fact that their rooms came with a speaker so we could play music the whole time which is something most hotels don’t have.
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