Hotel Nikko Xiamen

Hotel Nikko is right next to Xiamen International Exhibition centre. The room is clean and spacious. All staff were polite and very helpful. We had breakfast on 26th floor which is opened for guests stayed on executive floors, nice view but i was told the choice of food is not as much as the restaurant on 5th floor.

Clean room, very friendly staff, and only 5 mins walk to exhibition center. Excellent location.

Nice service.The room is very clean and views is fantastic NS.Long give me nice upgrade room.I will be back.

Great location! First time in Xiamen for busienss trip, just 7-8 mins walk to the exhibition hall. 5-stars service! I was received by Mrs. Mao and Ms. Eddy Yang who showed me their warm hospitality, made my stay at Nikko Xiamen unforgetable! Breakfast was ok, mainly Chinese style....

Pros: - We had some problems, however, the manager was very proactive in rectifying the issues and demonstrated great leadership skills in mentioning the need for staff training and overall was excellent - Good value and nice sea view from lounge - Andy was very helpful, proactive, spoke perfect English and provided exemplary customer service. It’s service like his that make a holiday away great. - The mature woman on the front door was prompt, courteous and very professional - Very clean room - Great service from the executive lounge staff and nice selection of food - Good gym - Executive lounge dinner is very nice and the breakfast is delicious! Let downs: - Check-in was unnecessarily burdensome - so we checked out the next day and the manager organised a better room rate at the Marriott (DO NOT go to the Marriott, it is horrible - instead we went to Kempinski - we highly recommend Kempinski or Nikko!) - There was no welcome fruit when we first arrived - Lower level room views will have obscured views (we were on the 20th) FYI: - If you book an executive room make sure that they take you go to the VIP room to be checked in, not the front desk. There is a marked difference between the two services!! Plus you paid for it and they have good snacks and drinks! - It helps if you speak some Chinese as most of the staff do not, or at least try to - you’ll notice the difference in service attitude

每次來廈門必定是住廈門日航酒店，很滿意這邊入住體驗，大廳很大，環境很好，貴賓部服務超好，辦理入住快。房間設施齊全而且乾淨整潔，東西齊全，床很舒適，房間智能控制，還幫免費延時退房，很不錯!酒店位置很好可以看到海邊，交通很方便。酒店早餐食物很多，味道不錯，服務又好又用心。入住期間，還可以在貴賓部喝喝咖啡，吃點甜品，小食都很有廈門味道，感覺到他們的用心挑選。這邊要感謝從入住到退房一直跟進我需求的Anita，下次還會再次入住，對了，退房還給伴手禮，滿滿的愛。

設施:齊全無損壞都很新很乾凈 衞生:乾淨整潔，擺放也很整齊 環境:無異味不潮濕很舒服 服務:酒店Yoko 服務很熱情，提前幫忙升房，親和力很好，很細心周到!!酒店周邊也很漂亮，退房後確認Yoko 還貼心了準備伴手禮，安利安利!!!!

廈門之行，想預訂離海邊較近的房間，所以入住廈門日航酒店，辦理入住效率很高，服務很好，房間很中式，我比較喜歡，設備齊全，衞生也很乾凈，這邊要謝謝Anita從入住到退房的跟進服務。這次入住很愉快！

去廈門參加活動住在廈門的日航酒店，酒店Yoko 非常貼心的幫忙免費升級到了行政海景房，房間非常寬敞乾淨，天氣好的話大小金門都能看見，早上用餐在單獨行政餐廳，靠窗用餐也能看到大海，每天早上心情都很好，菜品豐富，接待的小姑娘每天都幫忙泡咖啡。晚上回來還可以去健身房鍛鍊、游泳，提供免費洗衣服務等等，大廳始終有人幫忙提行李，體驗很不錯，下次有機會再來。