Novotel Xi'an Xinxing

This Novotel Xian Hotel is in a very strategic location near the MRT station, next to a mall and surrounded by restaurants and grocery stores. Love this place. Overall the service is good, there are only a few comments: * if you like going to karaoke or going to the cinema, then you will like the dimly lit room theme with very minimal lighting, unfortunately my family and I are not comfortable with minimal room lighting, the room is dark. * If you like going to the SPA to soak in hot and cold water, then you will like the unstable condition of the hot water for bathing (shower) because it sometimes flows hot and cold water alternately. Unfortunately, my family and I don't like going to SPA, so this condition is a little annoying. * The thing that is very disturbing is that THE ROOM HAVE NO AC (Air Conditioner)... I have asked the staff, the information is that the AC facilities have not been activated in April, and please open a small window if the room feels hot. I thought it was April Fool's Day, but it turned out that staying 3 nights without AC made me sleep uncomfortable because it was hot even though the window was open, not to mention the noise of traffic at night which disturbed my sleep. Maybe I was careless in not reading the information when booking this room, but it seems I didn't find clear information that there were no AC facilities in April. This is the first time in my life that I have stayed in a 4 star hotel or above that doesn't have AC, LOL. My advice to potential guests is to be careful if you want to book this hotel, better check and recheck. Breakfast so so, you can try Xian traditional food here.

Good location, a 20 minute walk east of the ancient city wall. Conveniently attached to a mall. Room was large with comfortable bed. Soundproofing could be better, the guests around us were all noisy one night.

Candy Tang, one of the Front Desk staff, she was so professional, sleek and very customer friendly, especially that I am a foreigner and my Chinese Language is limited. very quiet room, floor and surroundings. My special requests were granted since it is not peak season. The rooms and bathrooms are spot on and amenities inside the room works and their Wi-Fi connection speed is great! Overall, five star rating to this Hotel! Strongly recommended.

Clean and modern hotel at a very reasonable price. There is a metro stop nearby too.

Good hotel and nice place.

I love the decor of the hotel! The bed and bedding are super comfortable. For the most part the rooms are decent. There were a few stains in the bathroom that you can tell have built up over the years but for the most part the rooms are clean!

an exceptional hotel the staff were friendly the room was very clean the location was good, walking distance to the wall the room was well sized and comfortable

goooood

首先酒店位置優越，交通便利附近就是地鐵三號線離酒店約100米，位置很好繁華附近就是盒馬，酒店免停車，大廳簡潔大氣有畫廊，我老婆拍了好多照片，真不錯呀！有輕音樂可以聽，喝個咖啡，談談心，時光流逝的很舒服。前台橙汁也非常不錯（就是經常口口堵住，哈哈！不前台效率非常高，我剛反饋就處理好了！十分周到，黃油服務很不錯（為什麼要叫黃油呢？那麼可愛的小姐姐👧，房間採光非常好，房間明亮，安靜，衞生非常乾淨，床墊很舒服，房間出水快非常快，水温也好，網速也比較快，辦公方便，房間阿姨打掃衞生的話也比較乾淨。房間大。強力推薦！