Usuário convidado
11 de abril de 2024
We are a UK couple, staying here for 2 nights as part of a holiday touring around China.
The hotel was fantastic. It is located just outside the city walls, less than a 5 minute walk. Service from the staff was fantastic throughout, warm and attentive. We don't speak any Mandarin and the staff could speak little English but translation apps and a kind positive attitude from the staff meant we had no trouble communicating.
We were given a room upgrade upon arrival, and the room was clean, spacious, comfortable, and with all the amenaties we could want. Air conditioning worked perfectly, shower was warm and with good flow.
Breakfast was great, with a wide variety of options which also seemed to have some variation each day, and everything was kept well topped up and looked appealing.
One evening we wanted to order delivery for dinner which a member of staff kindly helped us use the Chinese delivery apps to order, using her phone number for the delivery driver. The hotel has a couple of cute little robots that can then make deliverys, to the rooms. We had food less than 15 minutes later, and all part of a fun experience.
We also utilized the hotel supplied shuttle service to the airport on our departure day which again was a smooth comfortable experience.
Thank you to all the staff who really made the experience excellent. Highly recommend.
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