Arman Amani Babadi
15 de setembro de 2023
不推荐 . Not recommending at any cost.
It was one one my worst experiences with trip.com.
First of all we have served with a different room instead of the one that we have booked. No round bed and no bathtub. It was very smelly and dirty. It is quite old building and no lift to the parking. No mineral water, tea bag, and towels. The bathroom was the worst because pipes are clogged and while showering you sink in the wastewater. As I informed the customer service, they contacted hotel to give me the room that I have booked in the first place. But as per my check, it was also dirty with used condoms and tissue around the bed and bathtub was like a murder scene. Not recommended at all and I suggest Trip.com to remove it from the APP.
这是我与 trip.com 最糟糕的经历之一。
首先,我们提供了一个不同的房间,而不是我们预订的房间。没有圆床,没有浴缸。它非常臭和肮脏。这是相当古老的建筑,没有电梯到停车场。没有矿泉水,茶包和毛巾。浴室是最糟糕的,因为管道堵塞,淋浴时你沉浸在废水中。当我通知客户服务时,他们联系了酒店,给了我最初预订的房间。但根据我的检查,床和浴缸周围的用过的避孕套和纸巾也很脏,就像谋杀现场一样。根本不推荐,我建议 Trip.com 将其从APP中删除。
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