Platinum Palace Boutique Hotel & Spa
1 noite
Quartos e hóspedes
1 quarto, 2 Adultos, 0 Criança
Todas as propriedades em Wroclaw

Platinum Palace Boutique Hotel & Spa

Powstańców Śląskich 204, 53-140 Wroclaw, Polônia
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Em Wroclaw (na área de Krzyki), Platinum Palace Boutique Hotel & SPA fica a apenas 10 minutos de carro de Praça do Mercado de Breslávia e de Southern Park. Este hotel de luxo fica a 2,6 km de Velho Cemitério Judeu e a 3 km de Aquapark Wrocław.Mostrar mais
Garantimos o melhor preço
hotel overview picture
Destaques
Café da manhã variado
Estacionamento disponível
Traslado do aeroporto disponível
Muitas opções de atividades
Animais de estimação são bem-vindos
Comodidades
Sauna
Spa
Sala de massagem
Academia
Estacionamentos privados:
Locais para recarregar veículos
Transfer do aeroporto
Aluguel de veículos
Todas as comodidades
Descrição da propriedade
Em Wroclaw (na área de Krzyki), Platinum Palace Boutique Hotel & SPA fica a apenas 10 minutos de carro de Praça do Mercado de Breslávia e de Southern Park. Este hotel de luxo fica a 2,6 km de Velho Cemitério Judeu e a 3 km de Aquapark Wrocław.
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4.3/5
Muito bom
Limpeza4.3
Comodidades4.3
Agradável e bem localizado4.3
Atendimento4.3
Todas as 27 avaliações
Arredores
Aeroporto: Wrocław–Copernicus Airport
(12,8km)
Trem: Wroclaw Glowny Station
(3,9km)
Ponto de referência: Церковь Nations Вроцлав
(190m)
Ponto de referência: Psia łączka
(190m)
Ponto de referência: Zbór Zielonoświątkowy „Antiochia” we Wrocławiu
(200m)
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Quartos

Avaliações dos hóspedes

Comodidades

Políticas

Apartment

Apartment

2 Single bed or 1 King bed
Has window
Non-smoking
Daily housekeeping
Toothpaste
Hot water (24 hours)
Detalhes do quarto
Verificar disponibilidade
Standard Twin Room
4

Standard Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Refrigerator
Minibar
Private toilet
Detalhes do quarto
Verificar disponibilidade
Standard King Room
10

Standard King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Detalhes do quarto
Verificar disponibilidade
King Apartment
2

King Apartment

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Detalhes do quarto
Verificar disponibilidade
Deluxe King Room
13

Deluxe King Room

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Detalhes do quarto
Verificar disponibilidade
Comfort One-Bedroom Apartment
9

Comfort One-Bedroom Apartment

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Detalhes do quarto
Verificar disponibilidade
Ocultar tipos de quarto

Avaliações dos hóspedes

4,3/5
Muito bom
27 avaliações
Avaliações verificadas
  • Limpeza4,3
  • Comodidades4,3
  • Agradável e bem localizado4,3
  • Atendimento4,3
Média para propriedades semelhantes em Wroclaw
Mais mencionados
깜‍상‍[‍G‍G‍A‍M‍S‍A‍N‍G‍]
22 de março de 2022
오래된 건물이지만 실내는 전혀 그렇지 않습니다 오래된 역사만큼 박물관에서 자는듯한 느낌이 있습니다 하지만 시설은 최신식 입니다
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L‍i‍n
28 de agosto de 2022
goooooooooood
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
30 de janeiro de 2025
I have been a guest of this hotel for over 12 years. It used to be a pleasant place with high standards, but my last stay in December 2024, during the Christmas period (from December 25 to 28), was disastrous. The main problem lies not in the hotel itself, which still has potential, but in the current management, which appears to be completely incompetent and disrespectful towards guests. Here is a summary of the issues I encountered: 1. No heating during the first night. It was -4°C outside, and I spent the night shivering. I reported the issue to the reception, but it was not resolved immediately. The next day, I had to request a room change. The new room had heating, but it was in poor condition, which only partially addressed the problem. 2. The room was not cleaned for two days, despite multiple requests to the reception. 3. Essential supplies such as towels and toilet paper were missing. I had to repeatedly ask for these basic amenities, and the response was slow. 4. Poor room condition, including several visible defects: • A dirty sink and shower with damaged joints and mold (see photo) • A broken thermostat in the hallway leading to the room, with exposed electrical wires (see photo) • A TV that was already damaged upon my arrival, but for which I was later blamed (see photo) • A cracked mirror, damaged furniture, and overall neglect (see photos) During my stay, I had to visit the reception more than 20 times to report these issues. The staff tried their best, but it was clear they had no support from the management. When I requested to speak with a manager, I was informed that the general manager was on a holiday break and that no one on-site could make decisions. I was asked to send an email after my stay to resolve the situation, but this was just a way to delay the issue. It has now been over a month since I sent the email, and the management has either ignored me or responded with dismissive replies. I am not the only guest who experienced these problems. Many recent reviews on Google mention the same issues: poor hygiene, technical problems, and a lack of managerial support. I travel frequently and have never encountered such a dismissive attitude from a hotel management team. I hope that the hotel’s owners or parent company read this review and take action to replace the current management. Conclusion: Until the management of this hotel changes, I strongly advise against staying here. If you are looking for professional service and a stress-free stay, look elsewhere.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
29 de outubro de 2024
If I could give 0 starts I would. WORSE hotel experience of my life and much closer to being a 2 star than a 5. I stayed after a friend’s wedding and would never ever return here. Not only was my suite dirty but the shampoo and conditioner had not been restocked, The worse thing though was the fact they LOCKED me into the spa, honestly unbelievable. They did not check to see if anyone was in there, they turned off all the lights and locked all the doors. THE MOST UNSAFE HOTEL ever. No fire lights no fire doors, no alarms no phone to ring. I rang the concierge to no avail, I have recorded all this and raised a complaint and they stoped email back and just ignored me. THEY DO NOT CARE for your wellbeing or to give a response to any complaints. DO NOT GO HERE.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
2 de setembro de 2023
Dear Mr. Zbaski, I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding a recent experience I had at the Platinum Palace Boutique Hotel on August 17, 2023. As a long-standing and loyal patron of your establishment for over five and a half years, I feel compelled to address the unfortunate incident that transpired during my visit. My journey with Platinum Hotel began in earnest when I hosted my wedding event at your venue on June 14, 2018. Since that memorable day, both my family and I have consistently chosen Platinum Hotel as our preferred destination for our periodic trips to Wrocław, averaging three visits per year. We have consistently indulged in your esteemed spa services and savored exquisite meals at your restaurant, contributing substantially to the hotel’s revenue. Last December, I received a thoughtful gift voucher from a family member in Wrocław, specifically for spa services at Platinum Hotel. Given our regular patronage, my wife and I naturally decided to utilize the voucher during our visit in August. On the appointed day, we eagerly handed over the vouchers to the spa representatives after enjoying a rejuvenating spa experience. Subsequently, we relished a sumptuous meal at your restaurant. However, to my utter astonishment, our experience took a disappointing turn during checkout. We were informed that the vouchers were no longer valid as they had supposedly expired at the end of June, which was merely seven weeks prior. It was disheartening to learn about this expiration date as it had not been conveyed to us when the vouchers were presented. We were further dismayed when the hotel staff conveyed their inability to honor the value of the vouchers. This treatment was not only unfair but also fell far short of the standards one would expect from a prestigious 5-star hotel. The refusal to recognize the purpose of a gift and the insistence on monetary gain over customer satisfaction left me deeply dissatisfied. I believe that manipulating the expiration date on non-refundable gift vouchers is a practice that prioritizes profit over providing genuine hospitality and customer service. I implored the staff for reconsideration, but regrettably, my pleas were met with indifference. This lack of understanding and empathy towards a loyal customer who had effectively paid for services not rendered is both disappointing and unacceptable. After having consistently invested a significant amount of money in your services, products, and dining experiences over the years, I have reluctantly arrived at the conclusion that Platinum Palace Hotel no longer deserves my patronage, nor that of my family members. I believe that other establishments, such as Topacz Hotel and Spa Services, will treat their clients with the respect, fairness, and customer-centric approach that I had previously associated with Platinum Palace Hotel. Sincerely,
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H‍a‍p‍p‍i‍n‍e‍s‍s‍1‍6‍5‍9‍8‍1
27 de agosto de 2024
Bel hôtel,très chic,un petit palais avec le jardin. Chambres propres et assez grandes,joli decoration.Le restaurant dans le cadre historique,les plats sont très bons ,excellent service.Le personnel efficace. Belle salle de réception.L'hôtel se trouve assez loin du centre,la voiture pour le déplacement conseillée.
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U‍s‍u‍á‍r‍i‍o‍ ‍c‍o‍n‍v‍i‍d‍a‍d‍o
10 de outubro de 2023
Wir wählten dieses Hotel, weil wir wegen eines gestrichenen Fluges eine weitere Nacht in Breslau zu verbringen gezwungen waren. Das „Platinum“ wählten wir als Kompromiss zwischen einem 5-Sterne Hotel mit längerem Anfahrtsweg aus der City am nächsten Morgen und einem zwar kürzeren Weg, allerdings auch einem weniger komfortablen Hotel in Flughafennähe. Dieses Haus nimmt sich von außen recht edel aus. Der schlossartige Auftritt ist freilich Geschmacksache, hinsichtlich umliegender Gastronomie ist die Lage aber eher bescheiden. Als wir nach Betreten des Hotels auf die Rezeption zugingen, wurden wir von einem für meinen Geschmack etwas abschätzigen Blick der Dame hinter dem Counter begrüßt. Um Freundlichkeit bemüht, führte die Dame durch das Gespräch, doch so richtig willkommen fühlten wir uns leider nicht. Das gebuchte Zimmer war durchaus ansprechend, tolles Bad, gute Betten. Dass die Bar nur bis 22:00 Uhr geöffnet hat und (bzw. , obwohl) es im Umkreis von etwa vier Kilometern keine entsprechende Alternative gibt, erschließt sich mir nicht ganz. Da musste der etwa 500m entfernte Kiosk aushelfen - was sicherlich seinen eigenen „Roadmovie“-Charme hat, aber nicht Jedermanns Sache sein dürfte. Am vorhandenen, leider kalt und etwas lieblos wirkenden Billiard-Salon lud ab dieser Zeit ein „Do not disturb“-Türhänger nicht gerade zu einer Partie ein. Im Wellnessbereich fiel auf, dass er personell nicht besetzt war, sodass man als Gast selbst herausfinden durfte, dass die Umkleidekabinen gerade (trotz zu öffnender Türen) renoviert wurden und man beim Öffnen dieser vor ruhenden Bodenarbeiten stand. Schilder wiesen zwar darauf hin, konnten im schummrigen Licht aber auch leicht übersehen werden. Besser und sicherer, man hätte sie abgeschlossen. Insgesamt finde ich es im Vergleich zu anderen Hotels dieser Kategorie (so zum Beispiel dem von uns zuvor besuchten in Breslau) trotz der äußeren Imposanz doch etwas zu unpersönlich und kühl präsentiert. Ganz allgemein finde ich es schwierig mit einer 5-Sterne-Kategorisierung bei Hotels, da eigentlich immer Abstriche - selbst bei einfachen Dingen zu machen sind. Bei diesem Hotel aber muss ich für mein Verständnis dieser Hotelkategorie deutliche Abzüge in puncto Service, Atmosphäre und Lage (direkt neben einer Hauptstraße) machen.
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Comodidades

Spa
Academia
Bar
Restaurante
Sala de reunião
Restaurante
Restaurantes:
Não há informação adicional disponível
Mais comodidades
Internet
Estacionamento
Estacionamento privado disponível no local, e Taxa cobrada,80,00 PLN (aprox. R$ 114,49) Diariamente. Não é possível reservar
Transporte
Serviços comerciais
Serviços de recepção
Idiomas falados
Jantar
Áreas públicas
Saúde e bem-estar
Atividades
Serviços de limpeza
Instalações para crianças
Acessibilidade
Segurança

Políticas da Propriedade

Horários de check-in e check-out
Check-in: 15:00 – 24:00
Horário de check-out: 00:00 – 12:00

Horário da recepção: 24/7

Políticas para crianças
Crianças de todas as idades podem se hospedar neste hotel.
Taxas adicionais podem ser cobradas para crianças que utilizem as camas existentes. Adicione o número de filhos para obter um preço mais preciso.

Berços e camas extras
As políticas para cama e berço adicionais podem variar conforme o tipo de quarto. Consulte os detalhes do tipo de quarto para mais informações.

Café da manhã
TipoContinental
EstiloBuffet
IdadeTaxa
Crianças com 17 anos ou menos
40,00 PLN(aprox. R$ 57,25) por pessoa
Adulto
Buffet:80,00 PLN(aprox. R$ 114,49) por pessoa
As taxas adicionais de café da manhã não estão incluídas no total e precisam ser pagas na propriedade.

Política de depósito
DepósitoDeposito requerido
Métodos de cobrança do depósitoÉ cobrado o valor fixo de 200,00 PLN (aprox. R$ 286,22).
Métodos de pagamento do depósitoem dinheiro
Reembolso de depósitoO depósito será creditado na conta da qual se originou o pagamento no dia do check-out.

Animais de estimação
São permitidos animais de estimaçãoCobrança adicional
Taxa:100,00 PLN (aprox. R$ 143,11) por animal de estimação, por noite

Animais de serviço
São permitidos animais de serviço

Requisitos de idade
O hóspede principal que fará o check-in deve ter pelo menos 18 anos.

Pagamento no hotel

  • Em dinheiro

Perguntas frequentes

Quais são os horários de check-in e check-out do Platinum Palace Boutique Hotel & Spa?

O horário de check-in do Platinum Palace Boutique Hotel & Spa é às 15:00-24:00 e o horário de check-out às 12:00.

São permitidos animais de estimação no Platinum Palace Boutique Hotel & Spa?

Sim, animais de estimação são geralmente permitidos no Platinum Palace Boutique Hotel & Spa, mas é melhor ligar antes para confirmar.

O Platinum Palace Boutique Hotel & Spa oferece café da manhã?

Sim, os hóspedes que ficam no Platinum Palace Boutique Hotel & Spa podem desfrutar do café da manhã durante a estadia. As opções de café da manhã incluem: Continental.

Qual o preço da estadia no Platinum Palace Boutique Hotel & Spa?

Os preços no Platinum Palace Boutique Hotel & Spa estão sujeitos a alterações conforme as datas, política do hotel e outros fatores. Para ver os preços, pesquise as datas em que deseja se hospedar no hotel.

Como faço para ir do aeroporto mais próximo para o Platinum Palace Boutique Hotel & Spa?

O aeroporto mais próximo é o Wrocław–Copernicus Airport, e fica a cerca de 25 minutos de carro desde o hotel (12,8km) do hotel.

Qual é a política de cancelamento do Platinum Palace Boutique Hotel & Spa?

A política de cancelamento do Platinum Palace Boutique Hotel & Spa varia conforme o tipo de quarto e as condições de reserva.

Sobre esta propriedade

Aeroporto mais próximoWrocław–Copernicus Airport
Distância do aeroporto12.83KM
Estação de trem mais próximaWroclaw Glowny Station
Distância da estação de trem3.88KM
Preço médio a partir deBRL726
Classificação de hotéis por estrelas5