Lakeside Park Hotel & Spa

I had high hopes for the Lakeside Hotel, but this place was a total disaster from start to finish. Let me break it down: 1. Location: Yes, it’s by the lake, but the view was ruined by filthy windows that clearly hadn’t been cleaned since the last ice age. Plus, the so-called “peaceful surroundings” were anything but – constant noise from delivery trucks and loud guests made it impossible to relax. 2. Rooms: Small, outdated, and musty. The bed felt like it was stuffed with rocks, and the “luxury bedding” they advertised turned out to be a threadbare duvet and a lumpy pillow. The bathroom? Moldy tiles and a shower that alternated between scalding hot and freezing cold. 3. Service: Where do I even start? The staff were indifferent at best, rude at worst. When I politely asked for extra towels, I was told they’d “see what they could do.” Spoiler: they did nothing. 4. Food: The absolute worst part. The restaurant served cold, tasteless meals that even a microwave dinner would outshine. Breakfast was a sad spread of stale pastries and watery coffee. 5. Cleanliness: Don’t even get me started. Dust everywhere, mysterious stains on the carpet, and a lingering smell of dampness in the hallways. It felt like staying in a run-down motel, not a “premium lakeside retreat.” Thankfully, my trip was salvaged when I discovered The Albion Hotel, just a short drive away. What a revelation! From the moment I walked in, I was treated like royalty. The rooms were spotless, the staff attentive, and the real highlight? The food. The Albion boasts the best chefs in the area, and it shows – every meal was a masterpiece. Whether it’s a perfectly cooked steak or a decadent dessert, their kitchen delivers excellence every time. Do yourself a favor: skip the Lakeside Hotel and head straight to The Albion. You’ll thank me later. Rating: 1/5 for the Lakeside Hotel, 5/5 for The Albion Hotel.

My wife and I stayed at Lakeside for one night on a spa break for her birthday. Firstly, I have to say that the staff were so friendly. We had a suite and WOW!! Big enough to live in. The views from the room were stunning. We both had massages in the spa which were very relaxing, finishing in the chill out room. We had our evening meal in the Brasserie and again the staff were very friendly. The food was delicious. We had a great time at Lakeside and will definately be visiting again.

We were attending a Ball at this venue ( we are Islanders ) so staying over to enjoy a warm room and comfortable bed at location. The room was a little tired witha nice view of lake and Firestone Copse but absolutely freezing cold on arrival so we put the heater fan unit on above door but despite trying to make it hotter it blew cold air so I got in bed to warm up before the ball but I Was shivering. The rooms are very dark with inadequate lighting even the bathroom is murky and no decent lighting by mirror to do make up. There are no USB points and only 1 available plug by oneside of the bed. So one of our phones had to sit on dressing table to charge but sadly had very very slow charge. The bathroom and room generally clean but bathroom has stains of wet foot prints of men's work boots that had dried on and you could see where they had stood . Staff were all excellent throughout hotel. The Ball was brilliant and food very good and they did their best to cater for my food intolerances which I was really impressed with. Sadly no vegan wine available though. My sleep was awful as the room was much too cold and despite hopefully leaving fan on to warm room it was very noisy and cold. In the night I got out of bed and grabbed a ?what I thought was throw/ duvet out of wardrobe to try warm up but then to find it was a stained mattress cover when I put lights on in the morning. There was nothing extra in these cold rooms to help guests warm.up which could have made a difference - Room 36. Only for summer stays until they fix heater.

We have visited the IOW for over 20 years and have never been here before. I surprised my wife with a lunch and spa deal. The lunch in the brasserie looked and tasted superb. The service was very good with friendly and attentive staff. We left stuffed and satisfied. We then went for 3 hours in the spa. Again the lady on the spa reception was lovely and helpful. The spa was great with everything in working order. A good choice of saunas and indoor and outdoor jacuzzis. It was very tranquil and we left refreshed and vitalised. We will definitely be visiting again if not just for lunch.

Held a surprise 50th here for my husband. Fantastic night, great service from the moment I booked through to the breakfast the morning after . Such a high professional standard of hospitality , a big thank you to Jess, Jill, the bar staff, DJ Paul and of course Khalid, thank you for checking in and helping with all the finishing touches The facilities and overall experience were excellent. Thank you so much for making all of the party guests stay so memorable. Highly recommend this venue for a healthy mix of fun, quality and relaxation Thanks again, we will back again 😀

Very tired hotel. The furniture in our room was worn as were the carpets, we had a view of the grey car park which was uninspiring. The outdoor areas are in a terrible state of disrepair, broken fences, grey un-maintained patio areas, shabby lawns with weeds, and bird mess over outdoor furniture. The fruit option at breakfast was particularly poor, they had cut up pieces of oranges in their skin and piled them in a bowl next to some very dry pineapple, no fruit yoghurts, just plain so if you don't want a cooked breakfast it's bleak. I asked for a latte and was told that they charge extra for anything other than filter coffee. The 'relaxing spa' was full of children jumping and splashing around and there are very few beds/seats to sit on. The pool is tiny. This didn't feel like a 4-star hotel. People were cooking in their rooms, it felt like a youth hostel. The staff were friendly and helpful, I get the impression they are doing their best to prop up an ill-maintained hotel which has definitely seen better days. It was an underwhelming experience and not worth the money, I shan't return.