Trail18151817927
5 de junho de 2024
The staff here were working with what they have. This review is by no means a reflection on their professionalism. Normally, if I write a review, I usually wait a few days and remember to do it. Ive never written a review whilst still at a venue but, here we are, waiting for a time to leave that will allow us to get breakfast else where. We are exhausted from a lack of sleep from the most uncomfortable bed and the noise of guests stomping around in the room above. The stay started with an apology from the ‘manager’ over the smell of drains as he showed us the block our room was, tucked out the back of the kitchen with the bins. The manager explained the drains had been rodded but had no answer to my question as to why the entrance to my block was strewn with the remains of toilet paper from the drain. To apologise, he gave us the first drinks free. Now a hotel can not be held responsible for the characters you get as guests and there was an eclectic mix, probably including us. This made it refreshing and added to the disappointment of our stay. Dinner was a massive let down. Steak was not bad but the fish was pappy with soggy batter. When questioned, the manager told me it’s all local produce from Brakes Food, based in Cardiff. Still, as an apology, he bought me a drink. Rooms were basic, I plumped for the Superior double which had the most uncomfortable mattress you ever had the misfortune to lay on. Pillows were, well, easier to say what they weren’t, comfortable. Not a single pillow was the same or plump. I’ve had sandwich’s thicker than two of them. All in all, if you’re on a budget and working local, deaf and not particularly hungry then this establishment could be considered.
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