Customer service was top tier. Clerk stated that they dont normally rent to locals due problems in the past. But took care of me and my family due to extreme temperature that caused my family to have no heat and no water due to busted pipes. My family and I were so thankful.
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gabrielle
28 de novembro de 2023
Room was clean and comfortable. Great location for the work assignment I had in Springfield. Surprised that I had to pay for breakfast. The last Candlewood had complimentary breakfast, but I still really enjoyed the stay.
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Nancy
26 de novembro de 2023
Staff was friendly and helpful.
Our room was clean, spacious, and comfortable. The whole place was well-cared for and looked current.
It was a very good experience.
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David
22 de novembro de 2023
Prepaid pet friendly as i have several times before. Check in was fine, asked for card incase theres any incidentals as usual (which there were not). The next morning noticed I had a $75 change to my credit card. Mentioned it at check out, thinking i would be told it was just a hold and would be credited back, but the guy said it was the 1 night pet fee....which would have brought my total to $175 for one night which is ridiculous, especially since they dont even have a breakfast included. He asked " didn't they tell you about the pet fee and charging your card when you checked in" I said no, I would have never paid that much to stay at this very average location. He just said oh, ill have to talk to them about that. Illegally charging my credit card without permission, and that's all i got. Will not be staying at an IHG property again
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Tina
15 de novembro de 2023
The beds and pillows were so comfortable!! I have a very hard time sleeping in hotels normally, but not at your hotel! Staff was friendly we had a great stay thank you! Will be using Candlewood again in the future
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Exyzlonia
22 de outubro de 2023
I booked this room 6 days in advance and i waited 30 mins just to hear that i cant get the room i resevered becasue i am a local. They should tell people that. The lady at the front desk says i dodnt enter my address. That is false i have had ******* for years. I finally 2nated to get back to using it and this happens. I was hurt and discouraged, that was my daughters birthday party room. I have never experienced this and i am highly disappointed.
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Daniel
2 de outubro de 2023
The room was directly across from the elevator, the sound proofing is so terrible I was wok up at 1am, 2am,4am5am, 5:30, 6am, 6:30,7am and so on, every time someone had a conversation while waiting for the elevator it was so clear I couldn’t hear there entire conversation
I had a terrible nights sleep
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R K
14 de setembro de 2023
Room was great, functional. On site food is always a plus (which you don’t have) but kitchen-equipped room off-sets that. Fitness room pretty good. Laundry facilities great. Room keys a disaster. At least 1-2 trips daily to get room keys reset. I carried two at all times because one was often dysfunctional.
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Políticas da Propriedade
Horários de check-in e check-out
Check-in: 15:00 – 05:30 no dia seguinte
Horário de check-out: antes de 12:00
Horário da recepção: 24/7
Políticas para crianças
Crianças de todas as idades podem se hospedar neste hotel.
Berços e camas extras
Para todos os tipos de quarto, podem ser adicionadas camas extras, mas berços não podem ser adicionados.
As taxas de camas extras não estão incluídas no preço total. Para obter detalhes, entre em contato com o hotel.
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Saúde protegida
Muito limpo
4,3/5
Limpeza e desinfecção
Os quartos são desinfetados entre as estadias
Comodidades
Instalações mais procuradas para quem vai com a família
EstacionamentoGrátis
Academia
Recepção 24 horas
Wi-Fi nas áreas públicasGrátis
Sala de reunião
Business center
Serviço de fax/cópias
Academia
Sala de reunião
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Perguntas frequentes
Quais são os horários de check-in e check-out no Candlewood Suites Springfield?
O check-in deve ser feito às depois de 15:00 e o check-out às antes de 12:00.
Quais espaços e serviços o Candlewood Suites Springfield oferece?
O Candlewood Suites Springfield tem os seguintes espaços e serviços: Animais de estimação permitidos (taxa adicional), Estacionamento, Academia.
Qual é o aeroporto mais próximo ao Candlewood Suites Springfield?
O aeroporto mais próximo é o Abraham Lincoln Capital Airport. Ele está localizado a 14,4km do hotel e o trajeto de táxi tem duração aproximada de 20minutos.
O Candlewood Suites Springfield fornece Wi-Fi?
Sim, o hotel fornece Wi-Fi.
O Candlewood Suites Springfield fornece serviços de traslado do aeroporto?
Não, o Candlewood Suites Springfield não fornece serviços de traslado do aeroporto.
O Candlewood Suites Springfield tem piscina?
Não, o Candlewood Suites Springfield não tem piscina.
Há estacionamento disponível no Candlewood Suites Springfield?
Sim, há estacionamento disponível no Candlewood Suites Springfield.
Qual o preço da estadia no Candlewood Suites Springfield?
Os preços no Candlewood Suites Springfield estão sujeitos à alteração de acordo com as datas, política do hotel e outros fatores. Para ver os preços, procure as datas de quando deseja se hospedar no hotel.
O Candlewood Suites Springfield tem espaços para crianças?
Não, o hotel Candlewood Suites Springfield não tem espaços para crianças.
O Candlewood Suites Springfield tem restaurante?
Não, o Candlewood Suites Springfield não tem restaurante.