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"The elevator's speed needs improvement. You have two elevators. Please use BOTH of them during busy cek in/out time."

"The staff are friendly and welcoming. Services was great. Breakfast also not bad with many selections available. Overall, I’m satisfied despite some minor issues such as no robe provided (maybe they forgotten), lift have to wait for quite long and cleanliness around the washroom."

"Primeiro, tive UMA sala EM que o tecto fugitivo FOI substituído, MAS a casa de banho era um pouco impura e o cheiro de marcas de cigarros era Muito forte"

"I’d say it’s a very standard hotel. The gym is extremely basic, the service is ok. The spa is just a massage place and completely overpriced. The AC was not working. The hotel is has a great price value balance but you only get what you pay."

"Since April, this hotel is my go to Hotel for Surabaya trip. Been more than 4 times. Everything ok as usual, but the coffee machine wasnt working well this last 2 months. Downgrade on amenities due coffee brand and mineral water brand 😌 can’t brag about the hotel more to my colleagues. BUT the snack in the room are for free! 2 snacks and 1 instant noodle, just found out on our last night. Ow, surprisingly they gave me a thank you cake? ! Nicely done. The restaurant on rooftop, food quality not really good - lack of flavor and dry chickens, limited menu, so its all need to be improved, price wise OK. The hotel location and others Overall OK. Still gonna be my go to hotel for next!"

"Nice hotel , close to airport. 15minutes from city center by car. Staffs are so helpful and friendly. Room is spacious and clean."

"Clean"

"Aston Inn Jemursari has a very small parking lot, making it difficult for guests who bring vehicles (even though valet parking is provided by the hotel). The breakfast menu can't expect much, because what you get is what you pay for. Modern rooms, but cleanliness can still be improved. The staff is quite friendly, but the receptionist doesn't work fast enough. Located on a small street, not on the main road."

"Hotel sangat nyaman, dekat dengan minimarket dan banyak penjual makanan sekitar saat malam. Fasilitas juga cukup lengkap"