Hotéis The Ritz-Carlton em Wolfsburg

We just had a short stay here to visit Autostadt and Phaneo since we had earned a free night through Marriott. Arrival was great and easy - everything went smooth. Our Marriott Gold status was recognized and rewarded with the discretionary upgrade. Unlike most places, the pool was a lot larger than expected and heated to a comfortable temperature. What stood out was the quality of the service. It was friendly and professional, without being pretentious. The front desk staff was top-notch. One person, in particular, made our stay memorable: Frau Vogel-Villanueva. She was able to jump from German to English without problem, and she was able to accommodate our requests without missing a beat with a great attitude to go along with it. The rooms are clean and well appointed. The location is great, as it is in the middle of Autostadt, and entry is included with the stay at the Ritz. It is also easy to get to the other side of the river using a bridge that connects to the Autostadt, There are a number of restaurants and the Phaneo in comfortable walking distance. The Phaneo is highly recommended for families with kids - the most interactive science museum we have visited. One could easily spend 8 hours here. If there was something to correct would be that all restaurants in the hotel were booked out upon our arrival, which forced us to find alternate dining arrangements. In the future, an email or message notifying guest would be nice once restaurants are close to being fully booked. We were already tired from our travel and then had to go looking for dinner, which was less than ideal. Overall, I can recommend this hotel for 2-3 night stay for families, with one day at the Autostadt and a second day at the Phaneo + pool time.