Hotéis perto de South Wishaw Parish Church, Wishaw

First class hotel with excellent staff and rooms,I stay here every week while working up Scotland. The rooms are modern and spotless with everything you need. All of the staff who I have got to know over the last year are excellent at there jobs and can’t do enough for you.breakfast is very good with plenty of choices, evening meals are good also. I would definitely stop here with my family rather than just for work

Clean and hygienic,

The hotel was nice. We arrived on a Friday evening when there was a huge event taking place at the house. Check-in was quick and easy. Rooms were clean just a bit warm. Fortunately, we had a fan in the room. Beds were very comfy. Dinner at the restaurant was ok, nothing fancy but fine for the price. However, staff is in dire need of training. Not one single waitress/waiter was able to smile. They spoke very fast and slurred and we had to wave them to come back for further orders. When we ordered the bill, something went wrong with the card and they just walked away, mumbling something we could not understand. After 10 minutes they still did not get back to us so we had to catch them at the bar in order to clarify what happened. Turned out the card was declined and they did not make any efforts in letting us know. Which left us with a very strange feeling. Breakfast was the same, staff was not able to smile or at least look friendly. It all felt like it was a shame that they had to work. Not sure what the reason is for that as they treated all guests the same way. The next morning we were sitting in the breakfast area with the sun blinding us so we asked them to pull down the blinds but they told us they were just facade. Breakfast buffet was very poor: Kellogs cereal bags (the small ones) 3 bananas, 2 old apples and some grapes.

We got married at Crossbasket in 2021 having a small wedding. We had previously visited the castle (prior to booking our wedding) and the service is the best we have received in Scotland. From booking our venue to the morning after our wedding the staff at Crossbasket were fantastic and couldn't do enough. The manager Rob, met us to show us around the castle when it wasn't officially open, he took the time to answer any questions we had and was fantastic. Vicki the wedding coordinator accommodated all of our requests and every member of staff went above and beyond on the day. We handed in a small bag of items which my husband planned to set up on the day, when he arrived every detail had been done for him. This allowed for a stress free enjoyable morning. We were married in the main castle and had our reception in the Stewart room. This suited our needs and despite covid restrictions at the time our day felt perfectly 'normal' (in line with the restrictions allowed). Our guests stayed in a few rooms which are huge and so comfy. We stayed in the Macintosh room which was stunning. My husband and I are looking forward to returning and staying again. The food was excellent with lots of choice and flavour. The roux menu is some of the nicest food we have ever had. We have since visited two ICMI properties and have to say they really set the standard for service and food across Scotland. We most recently stayed at Cromlix which similarly to Crossbasket had food to die for and service above the standard. This is something we highly recommend and we look forward to trying out other ICMI properties. Thank you to all the staff, if you are looking for a wedding venue (whether it be for 5 to 200 people!) we highly recommend this venue. Also to comment all of our suppliers had lovely things to say about the venue. Our makeup artist said it is her favourite venue to work with as they are so accommodating!

All round good stay Room was clean and comfy, just a little tired round the edges (whirlpool bath showed signs of repair). The bar was nice and the bar food was Better than average. Ideally placed for Hamilton town centre. I'd go back

I had an amazing stay! Mrs. Whitelaw is so sweet and always ready to help! The room was super clean and very nice for the price. There was a very nice complimentary breakfast as well with fruits, yogurts, various cereals, and more. She also has the sweetest dog and was so happy to see her! Also, felt totally safe as a solo female traveler and was a quick 20-30 min taxi ride to the Edinburgh airport.

Just to be clear, this isn't a fine star establishment but it does deserve a fine star review for what it provides at the price or charges. City centre location. Lots of shopping and food options around the venue. Staff were very pleasant although more knowledge about bus routes would have been helpful given the number of out of towners that will be staying here. I chose a double room without a window sunder I was literally just sleeping here rather than spending time in the room. It is very clean, nice white bedding. The double bed took up the whole of the Room bar the entrance part but that was absolutely not an issue because I didn't need any more space. There was a toilet and shower wet room, TV, mirror, hanging area (not a full wardrobe but it absolutely sure what I needed). I appreciated the interesting extra touches which had clearly been considered for a compact space such as storage under the bed for luggage, free wi-fi, plug points and light switches by the bed and only having room cleaning and bedding changed on request and for an additional charge, rather than being included in three cost of the Room when it really wasn't necessary or environmentally aware given that I only had a two night stay. I would definitely use this service again. I paid £25 per night through booking.com which for a city centre location is outstanding.

We stayed overnight on the way home. Twin room, as the 2 beds are a decent size. The spa has a large pool & 2 saunas & 2 stream rooms plus 2 jacuzzi’s- it was vert busy but open until 9:30pm. I ate in the area near the tv to watch Wimbledon. I had the cheese board & a french martini. I also took a Starbucks hot chocolate to my room. Peppermint tea was a nice addition to the in room drinks. I had an issue when i got back to my room, the connecting door was open, so i called reception & a lovely lady from housekeeping came up to see me & secured the door, but later on that evening, someone in the adjoining room did try to open the door, which seemed strange, as we had been told it was empty, i was asleep but it woke my daughter & she was worried.