Suburban Studios Winston-Salem Near Hanes Mall

The staff was great and very comforting made sure I was had everything I needed in a timely fashion be back very soon.

Decent rooms. Nice staff. The pet fee is a little high. They should require a deposit not a daily fee. Almost 500 a month for a cat is extreme. Its slightly discounted when paying weekly. Slightly. They should have some kind of continental breakfast. All in all its a good place for a decent rate. I would recommend it to my family and friends

Floor covered with debris upon check-in that never got cleaned. Extremely harsh, cheap lighting. Rather noisy clientele active at odd hours. However, the (apparently new) management seem committed to improving the place.

Staff was friendly and helpful but the property was worn and not well cleaned. The kitchens were not furnished and the rooms didn't have any dishes or coffe makers / electric kettles.

This is one of the worst hotels I've ever stayed in! The pictures online are very deceiving! The rooms look nothing like the pictures because they are "updating" the rooms. It is true, they are making changes. But, I don't think they are making improvements. In the meantime, they have mattresses, recliners and furniture piled in the parking lot and lining the hallways! There is trash everywhere. The floors were sticky! There are loitering "guests" roaming the hallways and sitting in cars! When I got to my room, I could immediately tell the ac was not working correctly. I reported this numerous times. They never fixed it. They just gave me a recirculating fan. They did try to fix my ac. The reason I know this is because upon return to my room, the bed had been moved away from the ac, the drapes were left open and the room smelled like smoke! The maintenance man SMOKED in my room!!! I heard another guest complain about the same thing. Terrible place!! Run!!

If I could give zero stars I would … The place itself is dated … the one I had had an old smell to it. The office manager was friendly, but when I had an issue No returned email…. Don’t leave any valuables there…. I left some expensive perfumes in room when I checked out … called back to se if they had it… of course no one seen it… even though I told them where it was left at.. filed a complaint no response back….. customer service sucks … I would not stay there again would not suggest anyone to stay there…

The staff is very helpful and takes great care of me! Everyone has gone above and beyond to help. I have access to laundry, dishes, full size fridge, microwave and a stovetop. This location is close to the mall and plenty of restaurants.

Prices

Nothing